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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We had been to 4 other big chain shops prior to finding Tiny Feet and had felt overwhelmed and ignored by sales assistants. We then went to Tiny Feet and it was a totally different experience. We actu... Leggi di più

Valutata 5 stelle su 5

My wife wanted a specific carriage and I live in the US and they only sell this in England. I contacted many stores no one was really interested in helping me besides Tiny Feet UK. They really did a... Leggi di più

Valutata 5 stelle su 5

I had such a great experience at Tiny Feet in Putney. I went in to try buggies for my toddler and was genuinely impressed by their showroom — they even have simulation flooring that mimics real... Leggi di più

Valutata 5 stelle su 5

We went to the store in Putney looking to test out prams (we had a shortlist of 3 models). The owner got all the models out for us to test, as well as suggesting an additional one we hadn’t seen befor... Leggi di più

Dettagli dell'azienda

  1. Shopping e moda

Informazioni fornite da varie fonti esterne

Welcome to Tiny Feet, the nursery store offering a wide range of products for babies, including cots, prams, toys, clothing & much more


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

360 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Not even a one star!

Not even a one star!! The most worst shopping experience i have ever had!! As a soon to be grandmother I visited the shop with my daughter. We wanted to place an order for a pram a push chair a car seat and various accessories. What should have been a very happy experience has been a very upsetting and stressful experience. Numerous text messages with no response and numerous unanswered phone calls, have sent so many messages to find out whether order was even placed let alone when might be delivered and we have now given up. How rude to not even respond!!
I can not believe trying to place an order and spend money could be so difficult. Having wasted a month trying to place the order so I could give the pram etc to my daughter for Xmas I have given up and will go elsewhere for a proper efficient retail expereince.

14 dicembre 2023
Non scritta su invito
Logo di Tiny Feet

Risposta di Tiny Feet

Hi Tanith

I hope you have had a good Christmas Break and a good New Years. We did place your order for you as we confirmed on 8th December and then following on from that we asked if we could schedule the delivery for Thursday the 14th December.

Unfortunatly you had replied to us after we had closed for the day and my next working day in was a few days later and so your reply was unread until then

By the time we had returned you had already decided you were unhappy to continue with us and mentoned you would be leaving this review.

At no point did we take a payment for your order and we did say we will honour the offer price we had given to you. We had even offered to take payment on the day of delivery which no other store offers.

As mentioned it is unfortunate that you replied later in the day even though you had read our messege to you requesting to schedule the delivery.

I hope you have managed to place your order elsewhere and wish you and your daughter the best of luck in the coming months

Kind Regards

Valutata 5 stelle su 5

Good experience

As locals, we accidentally discovered this shop while on the hunt to see a specific pushchair in person. We got solid advice and in the end, decided to go with a Joolz AER+ along with its accessories. The delivery was quick and on time.

23 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Joie Car Seat & Base ++

We found our baby car seat at a really great price at Tinyfeet, almost seemed too good to be true! We emailed and got a quick response which reassured us before ordering. Great communication and arrived the next day. Thank you!

10 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Support small business and have a wonderful experience

After feeling overwhelmed when we visited a larger baby store we found Tiny feet online and used them to get our pram and various bits ahead of baby’s arrival. We are so delighted we did. From the minute we entered the store (you have a private consultation) we were made to feel at ease with no pressure to purchase there and then.
I had been researching prams and had another brand of pram in mind but was advised to opt for another one as it met better our requirements and I am so grateful and happy I listened.
Our products were also delivered to us at no extra charge and also we’ve been able what’s app if we have queries or are looking for other products. We have continued to use them for other products we need and the service is always top notch.
I can honestly say it’s been a wonderful experience and would highly recommend. Also nice to support a smaller / local business.

28 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

New wheels

Very helpful and replied quickly to any queries I may of had .
Delivered wheels in 2 days of ordering.
Definitely will be ordering from them again

10 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Fantastic experience

Fantastic experience, we were in the market for a pram and honestly a bit lost with all the choices. We had just spent 2 hours at John Lewis before heading over to tiny feet. When we arrived Shezhad immediately put us at ease and really helped us figure out what we needed and more importantly what we didn’t need based on our lifestyle. We felt looked after and will definitely be going back for other bits soon!

1 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

From start to finish the service was amazing

From start to finish the service was amazing. Went above and beyond to assist us in a perfect choice of pram for our baby and delivered to us at short notice due to early labour. Amazing shop and owners, credit to new parents everywhere.
Many thanks again for everything. Will definitely recommend to others.

2 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

I contacted their customer service email on a Monday afternoon about availability of a carseat, and on Tuesday morning one of their team members dropped off the carseat at 8am the next morning. Great customer service!

18 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Bought a Pram

Met the company at the baby show in Birmingham and we got to have a good look at the pram we were interested in. The guy who showed us the pram was really knowledgeable and friendly and was able to answer all of our questions.

The Pram arrived with nothing missing.

13 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Very good customer service

Very good customer service. Great pricing and timely delivery. As new parents we were confused on a few things, and we were advised really well on certain products with a lot of patience. Would definitely shop more from Tiny Feet.

19 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Avoid at all cost

I would avoid this website like the plague. I put in an order nearly 3 weeks ago and never received my car seat. I have tried chasing the company but I have had no response.
The site seems to be owned by a Shehzad Chishty, whose accounts are overdue by 3 years so clearly it's a scam.
Really not something a busy mother needs to add to her plate going through paypal to get a refund.

19 settembre 2023
Non scritta su invito
Logo di Tiny Feet

Risposta di Tiny Feet

Hi Natasha

We recieved your email today regarding your order and did reply to say we will look into this for you.

It does look like you have also raised a refund request via paypal which we will go ahead and approve.

If we were a scam then we would not be using Paypal to take orders who as a merchant are very secure for customers

Although I would like to apologise for your experience shopping with us I can assure you we are not a scam website. Over 90% of our feedback on Trustpilot is 5 stars.

With any busiess there can be orders that are delayed for various reasons but until i investigate your particulr order I cant confirm why that is

I will go ahead and issue you with the full refund and can only apologise for the inconvinience caused

Kind Regards

Valutata 5 stelle su 5

Very good customer service.

Very good customer service.
Very helpful.
Would recommend anyone to buy here.

1 settembre 2023
Non scritta su invito
Logo di Tiny Feet

Risposta di Tiny Feet

Dear Yehudo

Thank you for taking the time to leave us a review. We hope you arehappy with your new Bugaboo Fox 5 and wish you all the best in the coming weeks

Kind Regards

Valutata 5 stelle su 5

Had a great and personal experience

Had a great and personal experience as we were after a specific model. Not only did they deliver but they also managed to source the rest of the product. Truly went above and beyond!
I would highly recommend for great prices and good products!

14 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Great service with personal touch

I recently bought an inglesina pram set from Shehzad at tiny feet when I was expecting my first child. The service was great and he has detailed knowledge of all the products especially prams as that what we were looking for and helped us choose the right one. He also delivered the product home himself which had that extra personal touch.

9 giugno 2023
Non scritta su invito

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