Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We had been to 4 other big chain shops prior to finding Tiny Feet and had felt overwhelmed and ignored by sales assistants. We then went to Tiny Feet and it was a totally different experience. We actu... Leggi di più

Valutata 5 stelle su 5

My wife wanted a specific carriage and I live in the US and they only sell this in England. I contacted many stores no one was really interested in helping me besides Tiny Feet UK. They really did a... Leggi di più

Valutata 5 stelle su 5

I had such a great experience at Tiny Feet in Putney. I went in to try buggies for my toddler and was genuinely impressed by their showroom — they even have simulation flooring that mimics real... Leggi di più

Valutata 5 stelle su 5

We went to the store in Putney looking to test out prams (we had a shortlist of 3 models). The owner got all the models out for us to test, as well as suggesting an additional one we hadn’t seen befor... Leggi di più

Dettagli dell'azienda

  1. Shopping e moda

Informazioni fornite da varie fonti esterne

Welcome to Tiny Feet, the nursery store offering a wide range of products for babies, including cots, prams, toys, clothing & much more


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

360 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

absolutely brilliant!!

Once again Tiny Feet managed to get a very specific item for me in record time when everyone else was quoting 3-4 weeks - they did it in 3-4 days!!! Just brilliant service every time!

29 settembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Excellent seller

Excellent seller, it's very difficult to find a good seller in London. He is very professional and attentive, always open to answer all our questions.

12 settembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service - Shazad was so informative and helped us to make the right decision - great price, fast delivery - we are very happy customers! Thank you :)

6 settembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Would recommend

Inglesina pram delivered in good time. Very helpful in the shop, stayed open late to answer all our questions - thanks!

4 settembre 2020
Non scritta su invito
Valutata 1 stelle su 5

Bad customer service!!!

I placed an order in June and did not receive the item after a few weeks, so I emailed customer service. They told me that the item was put on website by mistake as the item was sold out. They asked me if I wanted a refund and I replied yes. It’s been more than a month, still haven’t receive any refund to my account. Customer service was very bad. I emailed them twice to remind and ask about the refund but no reply so far.

24 agosto 2020
Non scritta su invito
Valutata 5 stelle su 5

Personal service

Online order for travel system bundle at competitive price. Email query was dealt with immediately, received telephone call to make sure delivery had been made. Lovely personable customer service.

22 agosto 2020
Non scritta su invito
Valutata 5 stelle su 5

Brilliant communication

Brilliant communication, I was updated throughout via email at the progress of my delivery.
I received a phone call the morning my pram was scheduled to be delivered and again the same evening to ensure i was happy with the purchase.
I bought the mamas and papas occaro and it is perfect. Il definitely be ordering from here again.

22 agosto 2020
Non scritta su invito
Valutata 1 stelle su 5

Placed an order back in June with the…

Placed an order back in June with the full expectation of a delay etc due to COVID. However have still not received the item!! No updates, no response from the customer service team - It’s impossible to get hold of anyone! No idea if/when our travel system will turn up - imagine the stress and worry this adds to expecting parents!! We’re all trying to muddle through these difficult times but COVID is no excuse for this kind of customer service!!

**update 22nd August**
Despite the comment left below, we have still not received an actual update on the whereabouts of our delivery or when to expect it!

13 agosto 2020
Non scritta su invito
Logo di Tiny Feet

Risposta di Tiny Feet

Hi Kim

We have sent an email to you regarding the order if you can please check your junk folders?

As mentioned at the time of ordering we were expecting the items to arrive week commencing 10th August from our supplier who should of then been shipping direct to you. We have sent them a few emails this week which we are chasing as we have a few customers that are expecting deliveries

I am hoping to get tracking details by the end of today

Apologies again for any delay which is being caused by the supplier

Kind Regards

Valutata 5 stelle su 5

Excelent service = happy customer!

We had a great experience from start to finish getting our pram and bedside crib from Tiny Feet.

Shehzad was extremely helpful navigating us through all the options available in the market that suited what we were looking for without being a pushy sales person. We felt he provided an unbiased view on pros and cons of all the brands we were interested to see and accesories that were worth buying. We had a one on one consultation where he answered all our questions, demonstrated features and managed our expectations around delivery dates due to the pandemic, he kept us updated as items started to come through.

We chose to wait for everything to arrive in store before we took delivery, when the bedside crib I had picked got delayed by the manufacturer, Shehzad happily agreed to let us change our order to another model in stock and had everything delivered to our door just 3 days after! All items were properly packaged and we are very happy with our purchase. We would highly recommend buying here!

23 luglio 2020
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service! Kindly held on to the products for me while we were preparing the nursery. Would recommend!

7 luglio 2020
Non scritta su invito
Valutata 5 stelle su 5

Ordered it on the friday and it was…

Ordered it on the friday and it was with me by the Wednesday unbelievable service. Any questions asked to the company from either me or my partner were answered efficiently and more importantly honestly. Would recommend this company to everyone.

2 luglio 2020
Non scritta su invito
Valutata 5 stelle su 5

Excellent

Due to COVID-19 I knew the parcel was going to take a while to be delivered as it was not from tiny feet themselves it was bebecar. Every time I emailed them asking for an update, I always had a respond.
Customer service was excellent and on top perform considering how busy they are.
Would definitely recommend

30 giugno 2020
Non scritta su invito

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