Time Motors Recensioni 

90
•
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

My second time buying a van from Time Motors! Another very friendly and helpful experience, will come again as and when I need to.

Valutata 5 stelle su 5

Really pleased with the van that was purchased from Time Motors. Exactly as described, in great condition at a very good price. Customer service and communication is excellent. A very good, honest com... Leggi di più

Valutata 5 stelle su 5

We bought a Kia sorento from Time motors last week and found the experience first class there was no sales pressure that you somtimes get from some dealers Ed answered all of my questions, They carrie... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very thorough in their vehicle knowledge. As the van had no service history they did a full service before I collected the vehicle. All advisory notes from the last MOT were fixed as well as a new MOT... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di auto
  2. anche in
  3. Rivenditore di auto usate
  4. Rivenditore di camion usati

Scritti dall'azienda

Time Motors Ltd is a used van and car dealer in Long Eaton stocking a wide range of second hand vans and cars at great prices. Visit us today for affordable used vans and cars in Nottingham.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

90 recensioni

5 stelle
4 stelle
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4,6

Tutte le recensioni

(90)

32 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent

Really pleased with the van that was purchased from Time Motors. Exactly as described, in great condition at a very good price. Customer service and communication is excellent. A very good, honest company to deal with and I would not hesitate to recommend them.

19 settembre 2026
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Valutata 1 stelle su 5

Avoid this company at ALL costs!

AVOID TIME MOTORS!!

What should have been a proud moment buying a van for our small Doggy Daycare business (less than a year old) has turned into a complete nightmare.

Within 24 hours of collection, we reported faults. In just three months of ownership, the van has spent over two months off the road, with the latest breakdown resulting in serious engine failure and requiring police to close the road to safely recover the vehicle. The van is now SORN and unusable.

We have already spent £3,000+ on repairs, with total losses now around £15,000, including lost revenue, insurance, replacement vehicles and legal costs.

Zed, the “Relationship Manager”, refuses to speak to us by phone and has been extremely unprofessional throughout. We felt we were subjected to gender bias and discriminatory treatment and repeatedly dismissed when trying to resolve serious issues.

Jon, who initially seemed helpful, is now disputing conversations and agreements we had with him. We are having to extract audio from our own facility CCTV to evidence conversations and agreements we had with him and Time Motors.

They will likely respond about the Gold Warranty. This only covers £500, and despite repairs being accepted by the warranty company, they have refused to release the funds.

As with their other review responses, they will likely claim we have driven around 9,000 miles since purchase. We have driven less than 700 miles ourselves, with around half of that being the journey from Nottingham to the North on the day of collection. The van has spent most of our ownership off the road.

We already have a Money Claim against Time Motors and, due to the value of the vehicle and our total losses, have now had to instruct a solicitor to pursue the matter through the main courts.

We have been patient, honest and followed their instructions throughout. This is a small business relying on its vehicle to operate, and Time Motors have shown no understanding of the financial and operational damage this has caused.

We have invested everything into building our business, and we are now facing the possibility of having to close because of the consequences of this situation.

Avoid this company at ALL costs!

12 aprile 2026
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Valutata 5 stelle su 5

Jon was really helpful

Jon was really helpful, a great easy experience to buy a new van. Easy to part exchange my vehicle, with a good price offered. I would highly recommend them.

15 settembre 2026
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Risposta di Time Motors

Thank you so much for taking the time to leave this review.

Valutata 5 stelle su 5

Great service

Friendly staff always available to discuss any issues. Easy to make appointments to view and test drive vehicles. Nothing was too much trouble. I would highly recommend.

8 settembre 2026
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Risposta di Time Motors

Thanks so much for the kind words! We're really pleased to hear the team made the process easy, from booking a test drive right through to driving away. We look forward to welcoming you back in future.

Valutata 1 stelle su 5

£2k repair bill less than six months after purchase

I purchased a van from Time Motors on 2 March 2026 for £8,100, with approximately 118,000 miles on the clock.

Within less than six months of ownership, and after driving only around 1,400 miles, the van developed serious problems including overheating and oil contamination in the coolant.

The van required major repairs including head gasket work, cylinder head work and replacement of the turbocharger. The total repair bill was £2,945.53, with a £500 warranty contribution, leaving me to pay approximately £2,444 myself.

I appreciate that some maintenance items, such as the timing belt and water pump, may have been due due to the age and mileage of the vehicle, and I am not trying to blame the dealer for normal maintenance.

However, I was extremely disappointed to face major engine repairs and a substantial bill after owning the van for less than six months and covering only around 1,400 miles.

I also queried whether the turbo could be claimed separately under the warranty, but this was refused because I was told it was not “fully broken”, despite the repairing garage ultimately replacing the turbo.

To be fair, Time Motors did provide a courtesy van while mine was being repaired, which I appreciated.

Overall, I feel extremely disappointed to have been left with such a large repair bill so soon after purchasing the van.

12 giugno 2026
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Risposta di Time Motors

Thanks for taking the time to leave this review, and I'm sorry to hear you were unhappy with how things turned out. I do want to clarify a few points for anyone reading this.

The van was sold on 26 February 2026 with 114,031 miles on the clock, and delivered on 5 March. When it went in for repair in August, the mileage recorded was 119,730, so that's around 5,700 miles covered, not 1,400.

Our warranty covers sudden mechanical failure, it doesn't cover wear and tear, which is standard across the industry.

On the turbo, our records show it hadn't actually failed. During the initial diagnostic, the garage noticed it had started to whistle and asked if you'd like it replaced at the same time while the engine was already stripped down, which you agreed to. As it hadn't failed, this was wear and tear rather than a warranty item.

On the timing belt and water pump, this is a serviceable item, and it was recommended to be replaced at the same time as the head gasket work, which you requested. It wasn't something the van needed early, and this was flagged to you specifically at the point of sale, they weren't due until 10 years or 150,000 miles.

Looking at the invoice itself, the parts directly tied to the head gasket failure (the head gasket set, head gasket, head bolts, and the cylinder head skim and crack test) came to £477.61, before labour, and before any of the turbo, timing belt, or ancillary items. Our £500 contribution was closely in line with that core repair cost. It's also worth noting all parts and labour on this invoice were charged at our discounted trade rate, not standard retail pricing.

Despite the turbo and timing belt work falling outside standard warranty cover, we still contributed £500 towards the bill and provided a courtesy van throughout, because we wanted to help even where we weren't obliged to.

We're always happy to talk through anything like this directly, so please do get in touch if you'd like to discuss further.

Valutata 5 stelle su 5

Good honest friendly

Good honest friendly environment to purchase a vehicle Jon is an excellent advocate for time motors 10/10

24 agosto 2026
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Risposta di Time Motors

Thank you so much for this fantastic review. We're glad you found the process honest and friendly, that's exactly the experience we aim to give every customer. Jon really does go above and beyond for people, so it's great to see him recognised, we'll be sure to pass this on to him. Thanks again for choosing Time Motors, and we hope to see you again in future.

Valutata 5 stelle su 5

My husband had an issue with his van…

My husband had an issue with his van which he took out only a few months ago. Zed once again provided us with excellent service end sorted the van for us, no extra cost! Very grateful!

14 agosto 2026
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Risposta di Time Motors

Thank you so much for taking the time to leave this review. We're really pleased we could sort the van for your husband quickly and at no extra cost, that's exactly the kind of after-sales support we aim to give every customer. Really appreciate you both trusting us again.

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff
Always answer the questions you need
I would recommend

14 agosto 2026
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Risposta di Time Motors

Thank you for the kind words and for recommending us.

It's great to hear our staff were helpful and answered all your questions, that's exactly the kind of service we aim to provide.

Thanks again for taking the time to leave a review.

Valutata 5 stelle su 5

We bought a Kia sorento from Time…

We bought a Kia sorento from Time motors last week and found the experience first class there was no sales pressure that you somtimes get from some dealers Ed answered all of my questions, They carried out a service and mot and corrected all the previous mot advisories.We highly recommend their customer service. Alan & Jenny Milne.

6 agosto 2026
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Risposta di Time Motors

Thank you Alan and Jenny for such a lovely review.

It's great to hear the experience felt pressure free and that Ed took the time to answer all your questions, that's exactly how we want customers to feel. We're also pleased the service, MOT, and clearing the previous advisories gave you extra peace of mind with the Sorento.

Thanks again for highly recommending us.

Valutata 5 stelle su 5

Brilliant service

I am delighted with the van I bought from Time. And their aftercare service was just as good. I had an issue which I raised and they resolved it quickly and fairly. I was and am really happy with how it was handled.

22 luglio 2026
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Risposta di Time Motors

Thank you for such a lovely review, we're delighted to hear you're happy with your van. We always aim to back up the sale with proper aftercare, so it's great to know that when you raised an issue it was sorted quickly and fairly. Thanks again for taking the time to share this, and for trusting us both with the purchase and with putting things right.

Valutata 5 stelle su 5

Really helpful and friendly

Bought our first van for our growing business.
So very helpful, made it painless and straightforward with honest helpful business to business sales.

Definitely will recommend to others

1 agosto 2026
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Risposta di Time Motors

Thank you so much for the kind words, we really appreciate you taking the time to leave this review. We wish you all the best with the business and look forward to helping again in the future, and thank you for recommending us to others.

Valutata 5 stelle su 5

Great friendly service

Recently purchased a van through this company, Great service from start to finish- really helpful and friendly and without pressure. Would recommend this company if you are thinking of purchasing a van.

25 luglio 2026
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Risposta di Time Motors

Thank you so much for taking the time to leave this review. We're really pleased to hear the process felt easy and pressure free from start to finish, that's exactly how we like it to be. Enjoy the van, and thanks again for choosing Time Motors.

Valutata 5 stelle su 5

New van

Jon was nice and easy to do business with

23 luglio 2026
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Risposta di Time Motors

Thank you for the kind words, glad Jon made the process easy for you.

Valutata 5 stelle su 5

Time motors repeat customer

Time motors repeat customer, really quality and easy customer service highly recommend

6 luglio 2026
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Risposta di Time Motors

Thank you so much for taking the time to leave this review, and for coming back to us again. It means a lot to know you've had a quality, easy experience with us more than once. We really appreciate your continued trust and your recommendation. Looking forward to helping you again in the future.

Valutata 5 stelle su 5

Good after sales care

I purchased a used Toyota Hilux from Jon at Time Motors and their after sales care was excellent. There were a few minor issues that Time agreed to sort before I purchased the vehicle. When I went to collect the truck I noticed quite a big dent on the front wing that somehow I hadn't noticed before. Without quibble they agreed to get a fixed and it was sorted when i collected a week or so later. The air con wasnt working when I test drove the truck and they agreed to have it fixed for me as part of the deal. They had it regassed before I collected but it became apparant it still wasn't working. They had their garage look at it for me and re-gassed it for me again - it worked for a week and then packed up again. Without quibble they had it back to their garage again, this time they found a very tiny leak, fixed it and re-gassed it again! That fixed it and it has been fine since. For various reasons this was nearly 3 months after I pruchased the truck - at no point did they try and wriggle out of fixing the air con despite the costs involved. Overall a good buying experience and excellent after sales support.

1 giugno 2026
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Risposta di Time Motors

Thanks so much for taking the time to leave this review. We're really pleased you're happy with the Hilux, and glad our team stuck with the air con issue until it was properly sorted. It's exactly the kind of after sales support we want every customer to get, even when it takes a bit of persistence to track down a tricky fault like that leak. Enjoy the truck, and thanks again for your patience while we got it right.

Valutata 5 stelle su 5

Fabulous service from seeing the van to…

Fabulous service from seeing the van to buying it.
Ed and Jon made the buying experience very easy being both professional and friendly.
Would highly recommend you give these guys a call if your looking for a van

25 giugno 2026
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Risposta di Time Motors

Thanks for the review. Ed and Jon will be pleased to hear that, glad the whole process felt easy from start to finish. Thanks for the recommendation.

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