Marieannette was very business like yet showed a personal interest based on our current situation. She teamed us up with a cleaner with our domestic situation in mind. Only one session so far which bo... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I’ve been using them for over 2 years. Had a very positive experience. Our usual cleaner is amazing, thorough but quick and very flexible. When you account for both cleaner and agency fees, the total... Leggi di più
L'azienda ha risposto
Nick is very thorough explaining their company process. He was pleasant and helpful. I was reassured that I will get the service I need.
L'azienda ha risposto
Thank you so much for letting Amy Livingstone to help me do my housework she is brilliant, nothing is to much for her. Lovely young girl works hard to please bless her. Jade & Chelsea & CO are very h... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
All Time For You Branches Nationwide and Independently Owned. Time For You provides properly screened and vetted self-employed, part-time casual domestic cleaners to private households. The tasks performed would typically include normal household cleaning duties such as vacuuming, dusting, washing down paintwork, cleaning toilets and bathrooms (and depending on franchise areas) ironing. However it is you the client who gets to determine the tasks performed each week enabling you to get the cleaning that gives you TIME FOR YOU! We clean your home so you don’t have to! We know the value of free time. You deserve to spend quality time, whether it be golfing, shopping, reading a book or simply spending more time with your family. After all, time is finite! Life is too short to spend your free time cleaning!
Informazioni di contatto
Regno Unito
- info@timeforyou.co.uk
- timeforyou.cleaning
4,3
Eccellente
870 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Terrible service and no clear…
Terrible service and no clear disclosure of terms. Would ask everyone to stay away from these guys.
3 gennaio 2025
Risposta di Time For You .Cleaning
Hi Nitin
I have spoken to the local office in Epsom and they have advised that they signed you up on Friday 3rd January after a home visit, a cleaner was swiftly allocated and everything was ready to go ASAP as requested with the first cleaning date agreed as Monday 6th January.
They then received an email the day after you signed up to say that you were now getting some other quotes but as we had already allocated a cleaner we needed to charge you an admin fee of £50.
They maintain that this was made clear to you as it is said to every client on the phone, in the appointment email, in the meeting and its in the T&Cs. We understand that you are disappointed with this and we hope that you find a solution for your requirements soon.
Many thanks
Suzanne
Time For You Customer Services
Friendly service and look forward to…
Friendly service and look forward to working with them.
3 gennaio 2025
Risposta di Time For You .Cleaning
Dear Shaun,
Thank you for your wonderful 5-star review of Time For You Leeds West. We're thrilled to hear about your positive experience with our friendly service.
We’re delighted that you're looking forward to working with us, and we will ensure the Leeds West branch is aware of your kind words.
Warm regards,
Suzanne
Time For You Customer Services
Only had my house cleaned once in a two…
Only had my house cleaned once in a two month period . At first I was happy with first clean but after a little more inspection , simple things weren’t done like hovering behind doors .
I cancelled my contract with them after multiple excuses why the cleaner couldn't come. Manager is professional, answers emails and is apologetic but their cleaners are totally unreliable. Trying to reorganise a clean when they cancelled , the cleaner would just ignore me and this is the way the company want you to organise and rebook cleaners so just became a massive pain in the neck
9 dicembre 2024
Non scritta su invito
Risposta di Time For You .Cleaning
Hi Jodie
I have heard back from the East Devon local office and they have advised the following:
"Thank you for giving us the opportunity to serve you. We are genuinely sorry that your experience was not as smooth or positive as a usual client encounter with us. While we always strive to provide top-quality service, we understand that we didn’t meet your standards on this occasion.
That said, we’re proud of our management team’s quick response and proactive approach in addressing your concerns. If we had been given more of a chance, we’re confident we could have turned the situation around - as cleaner illness does occur but we rectify and sort as quickly as possible. Your feedback is invaluable, and we’re committed to ensuring that every client receives the exceptional service they deserve. We hope to have the chance to restore your confidence in the future."
Suzanne
Time For You Customer Services
Highly recommend!
Have only been using this company for just over a month but so far Ive been nothin but happy and I adoreeee my cleaner! She works hard and fast and is super efficient and I am quite picky! Sam has been very lovely to deal with too and made everything super easy.
16 dicembre 2024
Non scritta su invito
Risposta di Time For You .Cleaning
Dear Veiga,
Thank you so much for your fantastic review! We’re thrilled to hear that you are happy with your cleaner and that Sam has provided you with excellent service.
We truly appreciate your recommendation and look forward to continuing to meet your cleaning needs. If you ever have any questions or feedback, please don’t hesitate to reach out.
Best regards,
Suzanne
Time For You Customer Services
Great company!
Sam is absolutely great: setting up with her was such a pleasure, she was friendly, responsive and really helpful; Iryna is just fantastic, the best cleaner I’ve ever had. Would absolutely recommend!
13 dicembre 2024
Non scritta su invito
Risposta di Time For You .Cleaning
Dear Jerry,
Thank you so much for your wonderful 5-star review of Time For You East London. We are thrilled to hear about your positive experience with Sam and Iryna.
We will certainly pass on your kind words to the East London branch.
Your recommendation means a lot to us!
Best regards,
Suzanne Time For You Customer Services
Felicity is a great cleaner ,I was very…
Felicity is a great cleaner ,I was very pleased..especially as it was her first visit…she is very obliging and caring .
9 dicembre 2024
Risposta di Time For You .Cleaning
Dear Cathy,
Thank you for your wonderful 5-star review of Time For You Swindon. We're thrilled to hear that Felicity has made such a positive impression on her first visit.
Your kind words about her obliging and caring nature align perfectly with our company values.
We'll be sure to pass your feedback on to the Swindon local office and Felicity.
Thank you for choosing Time For You, and we look forward to continuing to meet your cleaning needs.
Best regards,
Suzanne
Time For You Customer Services
Risposta di Time For You .Cleaning
Thank you for your positive feedback about Time For You Biggleswade. We are thrilled to hear that you found our introduction to the services helpful.
We appreciate your support and look forward to continuing to serve you with excellence.
Best regards,
Suzanne
Time For You Customer Services
The gentleman who came to see us was…
The gentleman who came to see us was able to answer all our questions very well..
He was very professional and made me feel his company could meet our requirements.
5 dicembre 2024
Risposta di Time For You .Cleaning
Dear Margo,
Thank you for sharing such positive feedback about your experience with Time For You Fife. We are delighted to hear that our representative was able to address all your questions effectively and demonstrate our commitment to professionalism and reliability.
Your satisfaction is our priority, and it's great to know we've met your expectations. We look forward to providing you with an excellent service
Warm regards,.
Suzanne
Time For You Customer Services
Polite and informative first …
Polite and informative first interview with Ralph, then follow up with viv, arranged everything to my satisfaction 😀
3 dicembre 2024
Risposta di Time For You .Cleaning
Thank you for taking the time to share your experience with Time For You Fife. We are delighted to hear that you had such a positive interaction with our team. Your feedback truly reflects the dedication to customer service that we strive for at Time For You.
We appreciate your support and look forward to continuing to meet your expectations.
Warm regards,
Suzanne
Time For You Customer Services
That there professional in there approach
Very friendly, came to visit, which I think is important, and matched us up perfectly
2 dicembre 2024
Risposta di Time For You .Cleaning
Dear Mrs Dale,
Thank you for sharing your wonderful experience with Time For You Blackburn. We're delighted to hear about the professional and friendly service you received, and how well they matched your needs.
Your feedback is invaluable and we will ensure it is shared with the Blackburn team. Should you need any further assistance, please do not hesitate to reach out.
Warm regards,
Suzanne
Time For You Customer Services
Excellent meeting this morning with…
Excellent meeting this morning with Ralph, easy chat to understand my needs and his deliverables all good looking forward to working with his team
4 dicembre 2024
Risposta di Time For You .Cleaning
Dear Archie
Thank you for sharing your positive experience with Time For You Fife. We are thrilled to hear about your excellent meeting with Ralph and that your needs were clearly understood and met.
We look forward to seeing the great results from your collaboration with Ralph's team.
Thank you for choosing Time For You Fife. We truly appreciate your feedback.
Warm regards,
Suzanne
Time For You Customer Services
I wanted to share something with you-we…
I wanted to share something with you-we have an absolutely brilliant cleaner, Cherie. She’s not only fantastic at what she does but also such a lovely person to have around. It’s really hard to find a good cleaner these days, but Cherie is truly exceptional.
She takes great pride in her work and always leaves our home spotless. Given how wonderful she is, id wholeheartedly recommend her to anyone looking for a top-notch cleaner.
If you’re ever in need or know someone who is, don’t hesitate to reach out about Cherie. Xxx
3 dicembre 2024
Non scritta su invito
Risposta di Time For You .Cleaning
Dear Debra
Thank you so much for your wonderful review of our St Annes branch. We are delighted to hear about your exceptional experience with Cherie. Her dedication and professionalism truly reflect the values we uphold at Time For You.
We are thrilled that Cherie has made such a positive impact on your home and life. Your kind words will certainly be passed on to her and the St Annes local office. Should you need any further assistance please don't hesitate to reach out.
Thank you once again for your glowing recommendation.
Best regards,
Suzanne
Time For You Customer Services
A very good in depth meeting
A very good in depth meeting. Outlining all of my requirements.
3 dicembre 2024
Risposta di Time For You .Cleaning
Dear Mr Weston
Thank you so much for your 5-star review of Time For You Biggleswade. We are delighted to hear that you found your meeting thorough and that it addressed all your requirements.
Please be assured that we will pass on your positive comments to our Biggleswade local office. Should you have any further needs or questions, feel free to reach out to us.
Best regards,
Suzanne
Time For You Customer Services
I am delighted with the cleaning service
I am delighted with the cleaning service which the company arranged for me. Natalie is friendly and very competent.
11 novembre 2024
Non scritta su invito
Risposta di Time For You .Cleaning
Dear Tony
Thank you so much for your fantastic 5-star review of our Twickenham branch! We are thrilled to hear that you are delighted with the cleaning service and that Natalie has provided you with friendly and competent assistance.
Your feedback encourages us to continue delivering exceptional service. We will be sure to share your kind words with the Twickenham team.
If you need anything further, please do not hesitate to reach out.
Best regards,
Suzanne
Time For You Customer Services
Good service!
Teddy is reliable, thorough and friendly. She's been flexible with us and uses her time well to help us get on top of things around the house. Thanks Teddy!
22 novembre 2024
Non scritta su invito
Risposta di Time For You .Cleaning
Dear Sarah,
Thank you for taking the time to leave such a positive review about your experience with Teddy at Time For You Surbiton. We are delighted to hear that her reliability, thoroughness, and friendly demeanour have made a significant difference in your home.
We truly value your feedback and will ensure that Teddy receives the recognition she deserves.
Kind regards,
Suzanne
Customer Service Team
Pavlina Veleva and Time for You Team Feedback
I have contacted Time for You after several negative experiences with other cleaning companies and cleaners and they were very efficient and proactive in allocating a cleaner for my house. Pavlina is always punctual and professional and it's great to know I can rely on her to be here on time and do a great job.
20 novembre 2024
Non scritta su invito
Risposta di Time For You .Cleaning
Dear Daniel,
Thank you for your fantastic 5-star review of our Time For You Surbiton branch. We are thrilled to hear about your positive experience with Pavlina and the team.
It's wonderful to know that Pavlina's punctuality and professionalism have restored your trust in cleaning services.
We will certainly pass your kind words on to Pavlina and the Surbiton team.
Best regards,
Suzanne
Time For You Customer Services
Professional company
We’ve had a cleaner from Time for You (Gabriela) for a few months and have found the company to be very professional. Our cleaner is friendly and responsive so it’s worth the money to take the pressure off our family to keep on top of cleaning the house.
20 novembre 2024
Non scritta su invito
Risposta di Time For You .Cleaning
Dear Miss Galvin,
Thank you for your wonderful 5-star review of Time For You. We are thrilled to hear that Gabriela has provided you with professional and friendly service, making a positive impact on your family's routine.
We are delighted that both Gabriela and your Time For You local office have met your expectations.
Best regards,
Suzanne
The Time For You Customer Services
Time for you are thoroughly proffessionaland helpful
Time for you are thoroughly professional. Sadly my previous lovely cleaner changed her job, for the benefit of her small children. Time for you sent me another lady to carry on, with no break in the service. She is also very good, thorough, professional, at the same time friendly. I could not be more pleased.
21 novembre 2024
Non scritta su invito
Risposta di Time For You .Cleaning
Dear Geoffrey,
Thank you for your wonderful 5-star review of Time For You Surbiton. We are delighted to hear about your positive experience with our service. We understand how important it is to have a reliable and professional cleaner, and we're pleased that the transition to your new cleaner was seamless and satisfactory.
We will certainly pass on your kind words to the Surbiton branch.
Best regards,
Suzanne
Time For You Customer Services
Rositsa and the team at Time For You…
Rositsa and the team at Time For You Surbiton have been great. We’ve struggled to find a reliable, efficient cleaner and they were able to find us one! We’ve been really pleased with the quality of cleaning and communication throughout the process. Would recommend
21 novembre 2024
Non scritta su invito
Risposta di Time For You .Cleaning
Dear Alex,
Thank you for your glowing 5-star review of Time For You Surbiton. We’re thrilled to hear that Rositsa and the team have met your expectations with their reliable and efficient service.
Ensuring quality cleaning and clear communication are key aspects of our company values, and we're pleased these were reflected in your experience. We'll be sure to pass your kind words on to the Surbiton branch. Your recommendation means a lot to us!
Warm regards,
Suzanne
Time For You Customer Service Team
Great company - would definitely recommend
James & Kristina have been great and really helpful.
Kristina took the time to come in for a introduction meeting and talk about what we needed in order to find the right cleaner for us.
We love our cleaner Silvyia; she is the best!
22 novembre 2024
Non scritta su invito
Risposta di Time For You .Cleaning
Dear Mel,
Thank you ever so much for your glowing 5-star review of Time For You Weybridge. We're thrilled to hear that James and Kristina have been so helpful and that Kristina's introduction meeting was beneficial in finding the perfect cleaner for you.
We're delighted that Silvyia is doing such a wonderful job and that you're pleased with her service.
We'll be sure to pass on your kind words to the Weybridge branch.
Best regards,
Suzanne
The Time For You Customer Services
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.