I contacted Tilnarart as a small bird ornament I had purchased from a garden centre some distance from where I live was faulty (feet fell off). Response to my email was very quick and a replacement or... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Thank you Nicky to you and the team for the fantastic service I’ve received. I’ve purchased some beautiful flowers for my garden and they are really lovely. They look lovely on my pergola , and there... Leggi di più
L'azienda ha risposto
Saw in a garden Center loved them when went back didn’t have the large elephant I wanted so went online, they also sold out but different one .Service was fantastic contacted me with straight away wh... Leggi di più
Beautiful item. Well made and highly recommend. They did send wrong colour but they responded quickly and got correct colour out that day with no hassle. So customer service was great.
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
We are a small team of people who do their utmost to give you the very best Environmentally Friendly and Fair Trade products. All orders will be sent out within 1 to 2 working days and we hope you enjoy and love the Tilnar Art Collection like we do. Each product is carefully selected to ensure it is environmentally friendly, plastic free, handmade and Fair Trade. We have searched across the world to ensure that you receive a high quality product that is beautiful, handmade, unique, plastic free and profoundly different to others in the market place.
Informazioni di contatto
Dunmow Road, CM5 0NN, Fyfield, Regno Unito
- 01277899950
- sales@tilnarart.co.uk
- tilnarart.co.uk
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So pleased with my product and in the…
So pleased with my product and in the way my order was dealt with. The item was well packaged, and postage was speedy.
Have always been so helpful
Have always been so helpful. Love the art work. They always arrive super quick in the post
Great website
Great website, lovely products and good pricing. Packaging and shipping to the U.S. was flawless, as well.
Great availability of the items I…
Great availability of the items I wanted and super quick delivery. Items were very well packaged and exactly as described.
Fantastic customer service
I ordered a red poppy as a gift and when it arrived the box was damaged in transit which resulted in minor damage to the product.
I contacted Tilnarart by email and received an apologetic response the next day from Nicky at sales the next day. She arranged for a replacement poppy to be dispatched and it arrived in perfect condition within days of first raising the issue which was amazing being so close to Christmas. The way that a company deals with a customer’s complaint speaks volumes about how focused they are in delivering a great service.
They are Amazing company & their…
They are Amazing company & their products are beautiful, customer service is spot on, will definitely buy products from here again.

Risposta di Tilnarart
Beautiful item
Beautiful item. Well made and highly recommend. They did send wrong colour but they responded quickly and got correct colour out that day with no hassle. So customer service was great.

Risposta di Tilnarart
Great customer service
I had a question regarding one of the products and was able to contact the business owner via the chat system on her website and she replied very speedily and went over and beyond to sort things out for me. Thank you and best wishes.

Risposta di Tilnarart
Beautiful handmade flowers
Thank you Nicky to you and the team for the fantastic service I’ve received. I’ve purchased some beautiful flowers for my garden and they are really lovely. They look lovely on my pergola , and there definitely a talking point to my family and friends. They are beautifully made and I would recommend them to anyone ,I’ve got them in white, red, purple and I’m waiting for the pink to arrive can’t wait , I’ll certainly be keeping an eye out for more colours love them all 😍

Risposta di Tilnarart
The customer service at Tilnar is…
The customer service at Tilnar is exceptional. Nothing is ever too much trouble. Would highly recommend.

Risposta di Tilnarart
As a stockist we are very pleased with…
As a stockist we are very pleased with the quality of all the products we have bought. Our customers are always amazed at the range we stock and the value for money they represent

Risposta di Tilnarart
Straight forward order process
Straight forward order process, rapid delivery, products that our customers love.
red heart dish
The red heart dish i bought is lovely,it was a gift for my daughter she was very pleased
Exceeded customer expectation by…
Exceeded customer expectation by resolving an online buying problem instantly and followed up to ensure customer satisfaction. Great products too.
fantastic products
Great company , fantastic unusual quality products, excellent customer service, highly recommend, thank you.
Quirky enamelled coasters
Very good quality enamelled coaster set at a very reasonable price and delivery was prompt. Thank you.
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