Spoke to a knowledgeable member of staff called Marcus who helped me out of a sticky situation by managing to get hold of a trim no one else could find. He gave a great service and if I need anything... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I couldn’t be happier with the service I received from the Tileflair Reading branch. A huge thank you to Jason, James and Marcus, who were all incredibly friendly, knowledgeable and patient throug... Leggi di più
Visited Tileflair Swindon, numerous times as we were struggling to find the right floor tiles for our bathroom, en-suite and clock room projects. Lewis was always helpful and polite. Helped us with... Leggi di più
L'azienda ha risposto
Excellent service and I can now replace a section of 26yr old tiles in the shower where the backing has failed. well done Tileflair!
Dettagli dell'azienda
- Negozio di tegole e piastrelle
- Grossista di articoli in ceramica
- Negozio di arredi e di design d'interni
- Negozio di materiali da pavimentazione
- Negozio di articoli per il rinnovamento della casa
Scritti dall'azienda
At Tileflair, we’re more than just a tile shop — we’re passionate tile specialists who love helping customers bring their spaces to life. Whether you're searching for bathroom tiles, kitchen tiles, outdoor paving, or something truly unique, we offer a wide range of styles, finishes and formats to suit every project. As trusted tile suppliers, we pride ourselves on expert advice, friendly service and a commitment to quality. Our knowledgeable teams are here to guide you — from choosing the right materials and grout to offering practical tips on installation and design. We don’t just sell tiles; we help you create something beautiful. With thousands of products available to order online or from one of our tile showrooms across the South of England, and free tile samples to help you decide, we make it easy to explore your options. Whether you're a homeowner, tradesperson, or designer, Tileflair is your reliable partner for tiles that inspire. Visit one of our tile stores or shop online today — and let’s turn your ideas into reality.
Tileflair, Create Something Beautiful
Scritti dall'azienda
- We're committed to offering excellent customer service
- Our helpful, knowledgeable and interested staff will guide you step by step, so you make the right tiling decisions. Create something beautiful with Tileflair.
Informazioni di contatto
Tileflair Head Office, Highwood Lane, Cribbs Causeway, BS34 5TQ, Bristol, Regno Unito
- 0117 959 8888
- helpdesk@tileflair.co.uk
- tileflair.co.uk
4,8
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Lovely showroom with great products
Lovely showroom with great products
Helpful knowledgable staff
Timely ordering
10 aprile 2026
Risposta di Tileflair
Thank you for your review. It’s wonderful to hear you enjoyed the showroom, found the team knowledgeable, and had your order handled so promptly. We’re glad the experience left such a positive impression.
Dan was very helpful and knowledgeable
Dan was very helpful and knowledgeable. Good range of options for our bathroom tiles, which we hadn't seen elsewhere.
11 aprile 2026
Non scritta su invito
Risposta di Tileflair
Thank you, Louise. It’s lovely to hear how helpful Dan was during your visit and that you found a wider choice of bathroom tiles than you’d seen elsewhere. The Swindon team will be very pleased to know their support stood out.
Very knowledgeable and gave good…
Very knowledgeable and gave good advice. Tiles in our kitchen look great.
20 febbraio 2026
Non scritta su invito
Risposta di Tileflair
Thank you, Sarah. It’s great to hear you received helpful advice and that your kitchen tiles look so good in place. We really appreciate you taking the time to share your experience.
I was in desperate need of some tiles
I was in desperate need of some tiles, the tiles I needed were discontinued. I searched everywhere for them and couldn’t find them. I phoned Tileflair Swindon and spoke to Dan. He left no stone unturned and found me what I needed. What fantastic service from them. I would highly recommend them to anyone. Thank you Tileflair and especially Dan. Above and beyond service.
10 aprile 2026
Non scritta su invito
Risposta di Tileflair
Thank you, Andrew. It’s fantastic to hear how determined Dan was in tracking down the tiles you needed, especially when the range had been discontinued. Going the extra mile for customers is something the Swindon team take real pride in, and they’ll be delighted to know their efforts made such a difference to your project.
Fast fulfillment of order and very…
Fast fulfillment of order and very helpful shop staff
2 aprile 2026
Risposta di Tileflair
Thank you, Shan. We’re pleased your order was prepared quickly and that the store team were so helpful when you came to collect it. We really appreciate you taking the time to leave a review.
Excellent service…
We ordered all of our tiles from Tileflair for 3 bathrooms & a huge kitchen extension. Jason is very knowledgeable and helped us pick out the right colour scheme for all the rooms. I would like to say a big thank you to the team in Reading for all their support and quick delivery.
9 aprile 2026
Non scritta su invito
Risposta di Tileflair
Thank you, Pam. Choosing tiles for multiple rooms is a big task, and it’s fantastic to hear how much Jason’s knowledge and the wider Reading team’s support helped along the way. We’re delighted everything came together so well for your bathrooms and kitchen extension.
A super positive experience
A super positive experience; I visited in a panic having found that the splash backs purchased were not going to work in our new kitchen. Jason was extremely helpful in providing options for tiles, and delivery dates; samples were provided and I placed an order a short time after returning home. The tiles arrived on the day specified and the guys were helpful by loading the boxes into my car. Upon returning a few boxes after the work was completed, James was equally helpful with the unloading and completing the refund without any fuss. Would highly recommend.
26 marzo 2026
Non scritta su invito
Risposta di Tileflair
Thank you for such a thoughtful review. It’s wonderful to hear how Jason helped you find the right solution at a stressful moment and that the delivery, collection and refund stages were all handled smoothly. Knowing that both Jason and James made the experience easy from start to finish will mean a great deal to the Reading team.
Great service from Reading
Great service from Reading ! So helpful and all staff were knowledgeable and good at recommendations and advice. Would use again.
9 aprile 2026
Non scritta su invito
Risposta di Tileflair
Thank you, Kate. It’s lovely to hear your visit to Reading was so positive and that the whole team were able to offer useful advice and recommendations. We’d be very happy to welcome you back for your next project.
Corey from your Warley branch could not…
Corey from your Warley branch could not be anymore helpful. From sourcing tiles, to sorting out a failed delivery and making everything effortless. Excellent customer service, thank you!
2 aprile 2026
Non scritta su invito
Risposta di Tileflair
Thank you for sharing this. It’s great to hear how much Corey was able to help, from tracking down the tiles you needed to sorting the delivery issue and keeping everything running smoothly. Your feedback means a lot to the Warmley team.
Absolutely brilliant customer service!!!
27 marzo 2026
Risposta di Tileflair
Thank you, Natasha. It’s wonderful to hear how well you were looked after, from choosing your samples to finding the perfect floor tile with Aaron’s help. We’re so pleased the experience felt brilliant from start to finish and hope your finished space turns out exactly as you imagined.
Very professional service and extremely…
Very professional service and extremely helpful.
25 marzo 2026
Risposta di Tileflair
Thank you, Irene. It’s lovely to hear you found the service professional and genuinely helpful. If you decide to move ahead with your project, we’re here to support you with anything you need.
Great customer services at Tile flair…
Great customer services at Tileflair Swindon, Dan managed to save a bathroom design project for me, when I could order what I needed on line (I'm so grateful) and Lewis was brilliant in helping me choose the right tile trim and making sure I had everything I needed to finish the project. Thank so much for your help.
20 marzo 2026
Non scritta su invito
Risposta di Tileflair
Thank you so much for sharing this. It’s wonderful to hear how Dan was able to step in and keep your bathroom project on track, and that Lewis made choosing the right trim and finishing touches feel easy. The Swindon team will be delighted to know their support made such a difference.
Quick service and high quality tiles
Ordered samples which came quickly and helped us make a decision. High quality items.
16 marzo 2026
Risposta di Tileflair
Thank you for your review. We’re really pleased the samples reached you promptly and helped you make your decision, and it’s lovely to hear the quality stood out. When you decide to go ahead with your tile order, we’re here to guide you every step of the way.
Risposta di Tileflair
Thank you, Tony. It’s great to hear your samples arrived so quickly and left such a good impression. When you’re ready to move ahead with your project, our team will be here to help with any questions or support you need.
Very helpful call in resolving a…
Very helpful call in resolving a problem and giving follow up
17 marzo 2026
Risposta di Tileflair
Thank you, Mark. We’re glad the team were able to resolve the issue for you and follow up with the support you needed. Home improvement projects don’t always run perfectly, but when something does go off track we’ll always do our very best to put it right quickly and with as little stress as possible. It’s great to know the experience left a positive impression.
Risposta di Tileflair
Thank you, Gill. We’re delighted you liked the Santiago Burnt Red tile and that it exceeded expectations on quality and appearance. If you decide to go ahead with your renovation, we’d be very happy to help you place your full order.
Great service
Great service. Like that you can get samples free of charge and they arrived really quickly.
9 marzo 2026
Risposta di Tileflair
Thank you, Dawn. It’s lovely to hear the free samples reached you so quickly and that the service worked well for you. We’re here whenever you’re ready to move ahead with your project.
Great service and great tiles
Lewis was a great help in helping us choose the right tile for our bathroom along with the trim and grout. Nothing was too much trouble and even provided a sample so we could see it in the room. Even with some changes and returns the service was exceptional.
4 febbraio 2026
Non scritta su invito
Risposta di Tileflair
Thank you, Anthony. It’s great to hear how well Lewis supported you during your visit to our Swindon store. Helping you choose the right tile, trim and grout, providing a sample to try at home, and making any changes or returns straightforward is exactly the experience we want for our customers. We’re really pleased everything came together so smoothly for your bathroom project.
Risposta di Tileflair
Thank you, Cathy. We’re so pleased your samples reached you promptly and that the free service helped you move forward with your project. It’s lovely of you to share your experience.
Brilliant
Great quality tiles, had a fast & seamless order experience. Free samples are packed neatly, and informative.
28 febbraio 2026
Non scritta su invito
Risposta di Tileflair
Thank you, Mykee. It’s great to hear your samples arrived quickly and that you found them neatly packed and genuinely useful. We’re also delighted you were impressed with the tile quality and the smooth ordering experience. Your feedback is much appreciated.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.