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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Sorry not a review but is Thriftify.ie permanently closed? I have emailed them but got no reply. The site has been closed for a few weeks and no indication of when it plans to reopen. I loved it and... Leggi di più

Valutata 3 stelle su 5

More accurate descriptions please. Primary purchase in most recent haul, was delighted with bargain however disappointed with description. Yeeze slide was purchased because filter request was for... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tá seirbhís iontach á cur ar fáil ag Thriftify agus molaim go mór iad as réimse leathan de tháirgí agus siopaí carthanachta a chur ar fáil in aon áit amháin. Tá cuma iontach ar an suíomh agus tá sé io... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’m a first time buyer and I’m thrilled ! A beautiful high quality skirt (in perfect, unworn condition apart from a small flaw) at an amazing price. Some nice customer friendly touches too, like the p... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli usati

Scritti dall'azienda

The online charity shop. Designer, vintage and bargain gems from the best charity shops. Buy sustainable fashion and support good causes!


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

69 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Is Thriftify.ie permanently closed?

Sorry not a review but is Thriftify.ie permanently closed? I have emailed them but got no reply. The site has been closed for a few weeks and no indication of when it plans to reopen. I loved it and got great quality clothes there.

10 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Thrifty lost both my packages and won't reimburse customs charges

After thrifty lost both my packages, 6 weeks after I ordered it and after countless emails to Thrifty (as well as phonecalls live chat and emails to An Post, Evri and and the sending shop in Wales) Thrifty eventually said they lost my packages, they'd reimburse the item cost and postage fees I paid but they would not reimburse the customs charges I paid. So this whole endeavour has left me without my two pairs of shoes I'd ordered, having wasted 6 weeks of my time and leaving me to pay the customs charges of the two packages I never received. The very least they should do is reimburse the full cost I paid including the customs charges . I don't recommend Thrifty and won't shop with them again.

29 dicembre 2023
Non scritta su invito
Valutata 2 stelle su 5

I have emailed twice in Dec and had no…

Update*** No communication but have now been refunded although not in full, minus about £3. What a strange way to run a business!***

I have emailed twice in Dec and had no acknowledgement nor reply concerning boots that were returned on 14 October because they were advertised as new but arrived in a damaged condition. I returned the goods as requested with a returns label via Evri. I have provided the order ref and parcel number on the return receipt in my emails to Thriftify I've been very patient and this is poor customer service!

6 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

I have still not received my second…

I have still not received my second item that I have purchased.
Who should I contact please?

1 dicembre 2023
Non scritta su invito
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Risposta di Thriftify

Hi There,

We are very sorry to hear that you haven't yet received your item. One of the reasons could be that this item is coming from a different charity and hence the delay.

Please send us an email with the order number to the following email help@thriftify.com and our support team will get back to you right away.

Regards,
Thriftify Support

Valutata 5 stelle su 5

Lovely case

Lovely case, bargain very quick delivery
.thank you

3 novembre 2023
Non scritta su invito
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Risposta di Thriftify

Hi Ian,

Glad to hear that you are enjoying your purchase and many thanks for letting us know.

Regards,
Thriftify

Valutata 5 stelle su 5

Always a pleasure to shop at Thriftify

Always a pleasure to shop at Thriftify. The clothes are great quality and priced well. The packaging and delivery are spot on

11 ottobre 2023
Non scritta su invito
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Risposta di Thriftify

Hi There,

We really appreciate you taking the time and sharing this feedback. If there is anything at all that we can improve on please let us know.

Regards,
Thriftify

Valutata 5 stelle su 5

Highly recommended!

I have been shopping on Thríftify for a few years and I have always had a positive experience. the quality of the clothes is fantastic with so much still with their tags on.

2 ottobre 2023
Non scritta su invito
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Risposta di Thriftify

Hi Fiona,

Amazing, thanks a mill for sharing your feedback.

Regards,
Thriftify

Valutata 5 stelle su 5

I’m now a Thrifty ! I’m a first time buyer and I’m thrilled…

I’m a first time buyer and I’m thrilled ! A beautiful high quality skirt (in perfect, unworn condition apart from a small flaw) at an amazing price. Some nice customer friendly touches too, like the personal, handwritten note in the parcel which arrived quickly. I’ll definitely shop with you again so I guess I’m now a thrifty !😁

5 ottobre 2023
Non scritta su invito
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Risposta di Thriftify

Hi Lorri,

Glad to hear that you've enjoyed our service as well as the skirt. We'll also make sure to pass on your lovely feedback to the charity organisation that sold you this item.

Many thanks,
Thriftify

Valutata 5 stelle su 5

Great choice

Great choice of clothes
Bought lovely dress and super fast delivery

22 settembre 2023
Non scritta su invito
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Risposta di Thriftify

Hi Patricia,

Many thanks for sharing this feedback and if there is anything at all that we can improve on please share with us.

Regards,
Thriftify

Valutata 1 stelle su 5

Disgraceful

Would give zero stars if I could.
Ordered two coats, neither arrived. I was accused of having received the coats and lying. Until Mario did an "investigation" with An Post only to discover they were never delivered. Then he refused a refund until I threatened small claims court and then I didn't receive the postage fees I paid upfront. Have nothing to do with Thrifty if you're smart. I'll be telling everyone I know the same and in my line of work I meet many many people on a daily and casual basis. Thrifty are a disgrace.

8 settembre 2023
Non scritta su invito
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Risposta di Thriftify

Hi There,

We always appreciate when our customers share their feedback with us as this is how we can continuously improve.

Althought it's been a while since your message, I would like to personally investigate this case and make sure this doesn't happen again.

Can you please send an email to help@thriftify.com and include your order number as well as a short summary of what exactly happened and I will make sure to get back to you right away.

Many thanks!
Timur
COO @ Thriftify

Valutata 1 stelle su 5

Ordered 2 items

Ordered 2 items, they were uk shops.
The items cost 50€, ending up costing 80€, 30€ postage and I’m waiting to see if I have to pay extra taxes. Seems a bit too pricey.

20 luglio 2023
Non scritta su invito
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Risposta di Thriftify

Hi Monica,

Many thanks for your feedback.

Given that we work with multiple charity organisations based in both Ireland and the UK, the postage cost can become expensive when buying from multiple charities at the same time. One way to avoid this is to select the items from the same charity, as the postage will only be applied once.

Please let us know how you got on and if there is anything at all that we can do for you.

Regards,
Thriftify

Valutata 5 stelle su 5

Excellent Efficient Service

Excellent, efficient service, supporting a circular economy

30 novembre 2022
Non scritta su invito
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Risposta di Thriftify

Hi Dee,

We really appreciate you sharing your feedback with us and we hope that you enjoyed your purchase.

Regards,
Thriftify

Valutata 5 stelle su 5

Fantastic Online Charity Shop

I discovered thriftify a few years ago when looking for an online charity shop and have shopped there many times since then. My items always arrive promptly and in the advertised condition. They have a great variety of clothes and I've discovered many treasures there. The packaging is eco-friendly too. I can't recommend them enough!

25 novembre 2022
Non scritta su invito
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Risposta di Thriftify

Hi Stephanie,

Thanks a lot for sharing your feedback.

Regards,
Thriftify

Valutata 3 stelle su 5

More accurate descriptions please.

More accurate descriptions please.
Primary purchase in most recent haul, was delighted with bargain however disappointed with description.
Yeeze slide was purchased because filter request was for brand new without tags
& Men size 8...
On arrival found defect. Small hole and scrape on inner side of one shoe...
Also, description said was Mens size 8, shoe is actually US size 8... ergo prob only UK 6. Am I disappointed?... 3 stars worth when I heretofore give 4 or 5... still think I got a bargain at €37. However,Shoe is no longer suitable for gifting to intended original recipient. Will have to sit in cupboard until I find suitable Cinderella.

13 novembre 2022
Non scritta su invito
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Risposta di Thriftify

Hi Ann Marie,

Great feedback and we've made sure to improve on our descriptions since then.

Please let us know if there is anything at all that we should do better and we'll make sure to do it.

Thanks!
Thriftify

Valutata 3 stelle su 5

Pleased with items received

I dislike the delivery service you are using (Evri) because they rarely turn up when they say they will. So far, I have only received 2 of the 5 items I ordered. The rest are presumably stuck at an Evri depot somewhere. The two items I have received are nice and I am happy with them.

14 novembre 2022
Non scritta su invito
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Risposta di Thriftify

Hi Diane,

Great feedback and we are currently working on moving away from Evri to Royal Mail.

Please watch this space!

Regards,
Thriftify

Valutata 3 stelle su 5

After my last purchase

After my last purchase, I am now charged 5.60 extra for duty as my item came from the UK, this should be made clear

17 novembre 2022
Non scritta su invito
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Risposta di Thriftify

Hi Hannah,

Unfortuantely there is nothing that we can do in regards to the customs. One suggestion would be to filter the items listed by our charity partners based in Ireland. This way you won't have to pay any customs and you will also get your order much faster.

Hope this helps!
Thriftify

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