Thornley Groves Estate Agents Recensioni 

5430
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Michelle Cleary has been very helpful throughout a difficult period with my property, including helping me when the place was untenanted and Thornley was receiving no monthly fees. She's always p... Leggi di più

Valutata 5 stelle su 5

Delci was excellent throughout the entire process. She was professional, friendly, and always happy to answer any questions I had. Communication was clear and prompt, and she kept me updated every ste... Leggi di più

Valutata 4 stelle su 5

Thornley groves has been managing my properties in Manchester for more than 20 years now. Michael Richardson is my manager for last many years. I had great service experience with him. He always... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I viewed a few houses with TG, with Ellie & Kelly. Comms with the agency have been smooth & helpful, the agents were punctual & pleasant to spend time with. They both were knowledgeable about propert... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenti immobiliari

Scritti dall'azienda

When you choose to work with us, whether that be as a client, customer or as an employee, you become part of a growing family of enthusiastic and committed realty professionals. We go into the next 30 years as we did the last, with a focus on giving our customers excellent service, reliable advice and a genuine passion for the Manchester property market.

Thornley Groves Estate Agents

Scritti dall'azienda

FREE INSTANT ONLINE VALUATION
Your home may be worth more than you think... are you curious? Visit www.thornleygroves.co.uk/property-valuation/ to get a free instant valuation!

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

5K recensioni

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4,7

Tutte le recensioni

(5430)

758 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Daniel is Amazing

Daniel is Amazing! Would love him to look after all my let properties because he is super responsive, goes above and beyond and is hugely personable. He acts as if they were his own properties and knows each one in and out! After all my years of having a rental portfolio, I have never had such an attentive account coverage and could not ask for more. Ask for Daniel G :) High recommended

4 marzo 2026
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Risposta di Thornley Groves Estate Agents

Dear Mark,
 
Thank you for taking the time to leave a five star review, mentioning the excellent service you have received from Daniel at Thornley Groves. Daniel will be delighted that you took the time to acknowledge his fantastic service!
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

I have been using Thornley Groves since…

I have been using Thornley Groves since they have come to Monton. I have found TG to be a very professional operation and I'd be happy to recommend them to any prospective landlord. Lucy Clegg has been my property manager and she has proved to be very efficient in our dealings.

8 giugno 2026
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Risposta di Thornley Groves Estate Agents

Dear Francis,
 
Thank you for taking the time to leave a five star review, mentioning the excellent service you have received from Lucy at TG Monton. Lucy will be delighted that you took the time to acknowledge her great service.
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

A friendly and professional service…

A friendly and professional service from Tomas. He was able to investigate the issue quickly and find a solution. I hope the matter will be closed shortly.

8 giugno 2026
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Risposta di Thornley Groves Estate Agents

Dear Ron,
 
Thank you for your review of Thornley Groves Chester.
 
Tomas will be delighted that you took the time to acknowledge his professional and helpful service.
 
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Excellent service provided by Delci

Excellent service provided by Delci, who is a Property Relationship Manager at Thornley Groves. Delci replied to my questions quickly, and was polite and professional. Excellent service.

5 giugno 2026
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Risposta di Thornley Groves Estate Agents

Dear Andrew,
 
Thank you for your 5 star review of TG Monton.
 
Delci will be delighted that you took the time to acknowledge polite and professional service.
 
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

I was having trouble with my rent…

I was having trouble with my rent payments and the wonderful Tomas Peers-Bow was incredibly helpful. He was reassuring delt with my issue quickly and was very communicative. If I have any future issue I would very confident if Tomas was dealing with it he is friendly and a great addition to the team.

1 giugno 2026
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Risposta di Thornley Groves Estate Agents

Dear Hannah,
 
We wanted to thank you for your review, mentioning the excellent service you have received from Tomas, in the TG Chester Office recently. It was very kind of you to take the time to post this review.
 
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Rental Property Repair

Rental property - washing machine repair. Easy to report issue and fixed within a few days of reporting. Katie at Thronley Groves was very helpful in assisting.

4 giugno 2026
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Risposta di Thornley Groves Estate Agents

Dear Steph,   
 
We are very pleased to see that you have been impressed by the overall service you have received from Katie at Thornley Groves, thank you for taking the time to leave a review. Reviews such as yours will help others in choosing their agent, so it really is appreciated!
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Tomas at Thornley Groves Chester was so…

Tomas at Thornley Groves Chester was so helpful this week with helping us to get a new washing machine sorted in a really short amount of time. Great communication, understanding and care. I really appreciate it, thank you!

5 giugno 2026
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Risposta di Thornley Groves Estate Agents

Dear Abbie,
 
We wanted to thank you for your review, mentioning the excellent service you have received from Tomas, in the TG Chester Office recently. It was very kind of you to take the time to post this review.
 
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

I have had the pleasure of working with…

I have had the pleasure of working with Delci Barlow at Thornley Groves and have always found her to be professional, friendly, and approachable.

Delci communicates exceptionally well, keeping everyone informed and responding promptly to queries. She is always willing to help and goes above and beyond to resolve any issues that arise.
Her positive attitude, reliability, and proactive approach make her a pleasure to work with. I would highly recommend Delci to anyone looking for a knowledgeable and dedicated property manager.

4 giugno 2026
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Risposta di Thornley Groves Estate Agents

Hello,
 
Thank you for your 5 star review of Thornley Groves.
 
Delci will be delighted that you took the time to acknowledge her fantastic and helpful service.
 
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Fantastic all round!!

Michael is a fab property manager! He’s always quick to respond to any questions I have over email and gets things done!! Truly an asset to the Thornley Groves team :)

4 giugno 2026
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Risposta di Thornley Groves Estate Agents

Dear Francesca,
 
Thank you for taking the time to leave a five star review, mentioning Michael's great service. Reviews such as yours will help others in choosing their agent, so it really is appreciated.
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Excellent Service

I have been using Thornley Groves for many years as my managing agent I have been dealing with Emma Slabert and her service is excellent.
Refreshing for a managing agent she answers emails promptly and provides me with a first class service I couldnt be happier

2 giugno 2026
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Risposta di Thornley Groves Estate Agents

Dear Neal,
 
Thank you for your 5 star review of Thornley Groves.
 
Emma will be delighted that you took the time to acknowledge her kind and helpful service.
 
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Aleaya Afzaal

We recently ended a tenancy, managed by Thornley Groves. I lost count of the number of property manager that came and went during the 8.5 years that we had it tenanted, so it’s a pity that the best one of all, Aleaya Afzaal, came along as we were preparing ro stop tenanting and sell. She has been totally on the ball and acted promptly on any issue that has arisen, that we have put her way. Accordingly, I give her a 5 star rating,

2 giugno 2026
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Risposta di Thornley Groves Estate Agents

Dear Robert,
 
We wanted to thank you for your review, mentioning the excellent service you have received from Aleaya, in the TG Manchester Team recently. It was very kind of you to take the time to post this review.
 
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Daisie Eaton specifically has been…

Daisie Eaton specifically has been wonderful and extremely helpful - thanks very much

1 giugno 2026
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Risposta di Thornley Groves Estate Agents

Dear Amber,
 
Thank you for your review of Thornley Groves.
 
Daisie will be delighted that you took the time to acknowledge her kind and helpful service.
 
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Smooth Tenancy & Hassle‑Free Exit, Thank you Kaja Iskra

I rented a property through Thornley Groves for just over two years and honestly had a great experience throughout. Getting the house was straightforward, the team explained everything clearly and made the move‑in process easy. During my tenancy, they were always professional and quick to respond whenever I had a question, which made things stress‑free. When it came time to move out, the exit process was handled really well—fair, transparent, and without any hassle. Overall, I felt supported from start to finish and would happily recommend Thornley Groves (specially Kaja who helped a lot during the exit process) to anyone looking for a reliable letting agency in Manchester.

5 maggio 2026
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Risposta di Thornley Groves Estate Agents

Dear Adarsh,
 
Thank you for your review of Thornley Groves.
 
Kaja will be delighted that you took the time to acknowledge her kind and helpful service.
 
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

I am very impressed by the service…

I am very impressed by the service provided by Owain Lacey, who has a great passion to answer my questions and helps me to solve the issue related to the property management. That’s why I give a five star rating.

1 maggio 2026
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Risposta di Thornley Groves Estate Agents

Hello,
 
We wanted to thank you for your review, mentioning the excellent service you have received from Owain, in the Altrincham Office recently. It was very kind of you to take the time to post this review.
 
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Chloe Jewell has been incredible

Chloe Jewell has been incredible. Any questions or concerns have been addressed quickly and completely. She has been a great support in difficult times which she didn't need to be. She is an absolute asset to that team. Thank you!

7 maggio 2026
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Risposta di Thornley Groves Estate Agents

Dear Janet,
 
Thank you for your review of Thornley Groves Fallowfield.
 
Chloe will be delighted that you took the time to acknowledge her kind and helpful service.
 
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Aleaya Afzaal at Thornley Groves is our…

Aleaya Afzaal at Thornley Groves is our current property manager. She has managed our property for a short period, but she has already made a fantastic impression.

Aleaya is very knowledgeable and responsive. Whenever we've had a question or needed guidance; she gets back to us promptly and with a clear, helpful answer. She is also very proactive in her approach, giving us confidence that our property is in great hands.

29 maggio 2026
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Risposta di Thornley Groves Estate Agents

Dear Pratik,
 
We wanted to thank you for your review, mentioning the excellent service you have received from Aleaya, in the Manchester Office recently. It was very kind of you to take the time to post this review.
 
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

I’m not one for leaving reviews but I…

I’m not one for leaving reviews but I had to when it comes to Olivia Scallan-Allsey at Thornley Groves. I’ve rented the same property for over 18 years and had many property companies manage my home but not one has come close to the excellent service and kindness shown from Olivia, she is an excellent representative for the company and has shown professionalism, understanding and kindness when it comes to any issues that I’ve had. It’s so nice to know that there is always someone there that’s willing to help me when needed. Thank you for your help and kindness Olivia!

8 maggio 2026
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Risposta di Thornley Groves Estate Agents

Dear HM,

Thank you for your review of Thornley Groves Monton. Olivia will be delighted that you took the time to acknowledge her kind and helpful service. We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Highly appreciate

I would like to take this opportunity to extend our heartfelt appreciation to Jeovely who was our point of contact at Thornley Groves during our tenancy and she was really responsive and supportive throughout. Thank you so much for making our stay more pleasant and positive.

29 maggio 2026
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Risposta di Thornley Groves Estate Agents

Dear Maheshwari,
 
Thank you for your review of Thornley Groves.
 
Jeovely will be delighted that you took the time to acknowledge her kind and helpful service.
 
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Highly recommend Thornley Groves

We have been with Thornley Groves 8 years and have always found them helpful. In particular Olivia Scallan-Allsey is professional and supportive helping to resolve issues on our behalf and willing to go the extra mile.

Olivia responds quickly to emails, has strong communication skills ensuring there are no misunderstandings. Overall she is a great asset not only to Thornley Groves but also us, she very approachable and we feel confident when she is handling our issues.

29 maggio 2026
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Risposta di Thornley Groves Estate Agents

Dear Debbie,
 
Thank you for your review of Thornley Groves Monton.
 
Olivia will be delighted that you took the time to acknowledge her kind and helpful service.
 
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Follow up my case promptly

13 maggio 2026
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Risposta di Thornley Groves Estate Agents

Dear Ernest,

Thank you for taking the time to leave a review on Trustpilot. Please feel free to contact us if you need anything further!
 
Kind Regards,
Customer Care Team

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