Thornley Groves were exceptional throughout my buying process. I am really happy with the support I received, with particular thanks to Julie and Kent. Couldn’t ask for better service at every stage... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Katie from the Chester branch was as professional, knowledgeable and friendly as we could have hoped for. Any issues we had, she got sorted with efficiency and attention to detail. Thanks, Katie!
Thomas at the Chester branch has been very helpful and liased with our landlord when we had an issue with a leak. A contractor was sent out quickly and the issue was fixed stress free. Thomas was very... Leggi di più
L'azienda ha risposto
Rental Property Exit Progress We recently moved out of a property managed by Chester thornleygroves.co.uk (was Matthews) , Kent helped me closure process very well. Thank You for your support
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
When you choose to work with us, whether that be as a client, customer or as an employee, you become part of a growing family of enthusiastic and committed realty professionals. We go into the next 30 years as we did the last, with a focus on giving our customers excellent service, reliable advice and a genuine passion for the Manchester property market.
Thornley Groves Estate Agents
Scritti dall'azienda
- FREE INSTANT ONLINE VALUATION
- Your home may be worth more than you think... are you curious? Visit www.thornleygroves.co.uk/property-valuation/ to get a free instant valuation!
Informazioni di contatto
24 Lower Bridge Street, CH1 1RS, Chester, England, Regno Unito
- 01244 346226
4,8
Eccellente
43 recensioni
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It was just so easy to get everything…
It was just so easy to get everything done , especially being my first time letting my own place , ebony Rooney was a massive help , like I mentioned it’s my first time letting and whenever I had any questions or issues she get on it straight away to big thanks to her.
1 giugno 2026
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Thornley Groves were exceptional…
Thornley Groves were exceptional throughout my buying process. I am really happy with the support I received, with particular thanks to Julie and Kent.
Couldn’t ask for better service at every stage!
5 giugno 2026
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Katie was very helpful when organising…
Katie was very helpful when organising the inspection and communicating with the Maintanence team.
26 giugno 2026
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Great experience
Katie from the Chester branch was as professional, knowledgeable and friendly as we could have hoped for. Any issues we had, she got sorted with efficiency and attention to detail. Thanks, Katie!
22 giugno 2026
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Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Great service
Thomas at the Chester branch has been very helpful and liased with our landlord when we had an issue with a leak. A contractor was sent out quickly and the issue was fixed stress free. Thomas was very friendly and did not make us feel like we were causing a fuss. Thankyou!
25 giugno 2026
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Risposta di Thornley Groves Estate Agents - Chester
Dear Caitlyn,
We wanted to thank you for your review, mentioning the excellent service you have received from Tomas, in the Chester Team recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Paul the Contractor
Paul the Contractor supplied amazing help. Always friendly, attentive and efficient!
18 giugno 2026
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Risposta di Thornley Groves Estate Agents - Chester
Dear Abigail,
We wanted to say thank you for this review. Reviews such as yours will help others in choosing their agent, so it really is appreciated!
Kind regards,
Customer Care Team
I was having trouble with my rent…
I was having trouble with my rent payments and the wonderful Tomas Peers-Bow was incredibly helpful. He was reassuring delt with my issue quickly and was very communicative. If I have any future issue I would very confident if Tomas was dealing with it he is friendly and a great addition to the team.
1 giugno 2026
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Risposta di Thornley Groves Estate Agents - Chester
Dear Hannah,
We wanted to thank you for your review, mentioning the excellent service you have received from Tomas, in the TG Chester Office recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Rental Property Repair
Rental property - washing machine repair. Easy to report issue and fixed within a few days of reporting. Katie at Thronley Groves was very helpful in assisting.
4 giugno 2026
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Risposta di Thornley Groves Estate Agents - Chester
Dear Steph,
We are very pleased to see that you have been impressed by the overall service you have received from Katie at Thornley Groves, thank you for taking the time to leave a review. Reviews such as yours will help others in choosing their agent, so it really is appreciated!
Kind regards,
Customer Care Team
Tomas at Thornley Groves Chester was so…
Tomas at Thornley Groves Chester was so helpful this week with helping us to get a new washing machine sorted in a really short amount of time. Great communication, understanding and care. I really appreciate it, thank you!
5 giugno 2026
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Risposta di Thornley Groves Estate Agents - Chester
Dear Abbie,
We wanted to thank you for your review, mentioning the excellent service you have received from Tomas, in the TG Chester Office recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Thank you to Katie twigg
Thank you to Katie twigg, I needed a radiator fixing. I let know her and she got it fixed a couple off hours later
21 maggio 2026
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Risposta di Thornley Groves Estate Agents - Chester
Dear Charlie,
Thank you for taking the time to leave a five star review, noting Katie's excellent service. Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Great experience
Great experience. Katie T was especially helpful.
21 maggio 2026
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Risposta di Thornley Groves Estate Agents - Chester
Dear Paul,
Thank you for taking the time to leave Thornley Groves a 5 star review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
We have had nothing but great support…
We have had nothing but great support the minute Katie Twigg took over our tenancy as property manager. Easy to get in contact with and responded with help each time.
13 maggio 2026
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Risposta di Thornley Groves Estate Agents - Chester
Dear Carys,
Thank you for taking the time to leave a five star review, highlighting your experience with Katie. Reviews such as yours will help others in choosing their agent, so it really is appreciated!
Kind regards,
Customer Care Team
I would like to say thank you to my…
I would like to say thank you to my property manager Katie Twigg for sorting out the issue with my shower head efficiently.
29 aprile 2026
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Risposta di Thornley Groves Estate Agents - Chester
Dear Bob,
Thank you for taking the time to leave Thornley Groves Chester a review, especially noting the great service provided by Katie.
We really appreciate your kind words.
Kind regards,
Customer Care Team
Katie in the Chester office has been…
Katie in the Chester office has been managing my property for over 6 months now and is fantastic! She always responds in a timely manner and i find her to always be pleasant to speak with. She is a real asset to your company
23 aprile 2026
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Risposta di Thornley Groves Estate Agents - Chester
Hello,
Thank you for taking the time to leave Thornley Groves a 5 star review, especially noting the great service provided by Katie at our Chester Office.
We really appreciate your kind words.
Kind regards,
Customer Care Team
Katie Twigg has been a delight to work…
Katie Twigg has been a delight to work with from day 1.
Nothing has been too much trouble. All has been effectively organised and delivered.
thank you.
Best wishes
Jeremy
13 aprile 2026
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Risposta di Thornley Groves Estate Agents - Chester
Dear Jeremy,
Thank you for taking the time to leave Thornley Groves a review, especially noting the great service provided by Katie at our chester Office.
We really appreciate your kind words.
Kind regards,
Customer Care Team
Friendly staff
Friendly staff, very helpful and informative. Very smooth and user friendly processes.
Excellent service
30 marzo 2026
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Risposta di Thornley Groves Estate Agents - Chester
Hello,
Thank you for taking the time to leave Thornley Groves a 5 star review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
I have always found the team to be…
I have always found the team to be accommodating professional and responsive. More recently most of my dealings have been with Katie. Even when slight errors have been on our side as tenants I have found Katie to deal with everything in a timely professional process driven way.
13 marzo 2026
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Risposta di Thornley Groves Estate Agents - Chester
Dear Chris,
We wanted to thank you for your review, mentioning the excellent service you have received from Katie at Thornley Groves recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Katie Twigg has been fantastic at…
Katie Twigg has been fantastic at handling my rental properties. She is excellent at communication and any issues I have ever had she has always sorted out. A big thank you to her for her ongoing hardwork. Thornley Groves have a great asset in her.
13 marzo 2026
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Risposta di Thornley Groves Estate Agents - Chester
Dear Laura,
Thank you for your review of Thornley Groves Chester.
Katie will be delighted that you took the time to acknowledge her kind and helpful service.
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
Kind regards,
Customer Care Team
I’ve had a really positive experience…
I’ve had a really positive experience with this estate agents, particularly with Kent who has been incredibly helpful throughout the process. He is professional, knowledgeable and always quick to respond to any questions, which has made everything feel much less stressful.
Even when Kent has been unavailable, other members of the office have stepped in and have been just as helpful and supportive, which really shows the strength of the whole team.
Thank you for your help and professionalism – it’s very much appreciated!
5 marzo 2026
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Risposta di Thornley Groves Estate Agents - Chester
Dear Rebecca,
Thank you for your 5 star review of Thornley Groves Chester.
Kent will be delighted that you took the time to acknowledge his kind and helpful service.
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
Kind regards,
Customer Care Team
Great customer service
I always have a positive experience with Thornley Groves and Kent Holmen at the Chester location is very helpful and responsive. Thank you Chester team!
3 marzo 2026
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Risposta di Thornley Groves Estate Agents - Chester
Dear Tessa,
I’m very pleased to see that you have been impressed by the overall service you have received from Thornley Groves Chester, thank you for taking the time to leave a review. Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
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