Thornley Groves Estate Agents - ChesterRecensioni 

43
TrustScore 5 su 5

4,8

24 Lower Bridge Street, CH1 1RS Chester, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Thornley Groves were exceptional throughout my buying process. I am really happy with the support I received, with particular thanks to Julie and Kent. Couldn’t ask for better service at every stage... Leggi di più

Valutata 5 stelle su 5

Katie from the Chester branch was as professional, knowledgeable and friendly as we could have hoped for. Any issues we had, she got sorted with efficiency and attention to detail. Thanks, Katie!

Valutata 5 stelle su 5

Thomas at the Chester branch has been very helpful and liased with our landlord when we had an issue with a leak. A contractor was sent out quickly and the issue was fixed stress free. Thomas was very... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Rental Property Exit Progress We recently moved out of a property managed by Chester thornleygroves.co.uk (was Matthews) , Kent helped me closure process very well. Thank You for your support

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenti immobiliari

Scritti dall'azienda

When you choose to work with us, whether that be as a client, customer or as an employee, you become part of a growing family of enthusiastic and committed realty professionals. We go into the next 30 years as we did the last, with a focus on giving our customers excellent service, reliable advice and a genuine passion for the Manchester property market.

Thornley Groves Estate Agents

Scritti dall'azienda

FREE INSTANT ONLINE VALUATION
Your home may be worth more than you think... are you curious? Visit www.thornleygroves.co.uk/property-valuation/ to get a free instant valuation!

Informazioni di contatto

  • 24 Lower Bridge Street, CH1 1RS, Chester, England, Regno Unito

  • 01244 346226

4,8

Eccellente

TrustScore 5 su 5

43 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(43)

736 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

It was just so easy to get everything…

It was just so easy to get everything done , especially being my first time letting my own place , ebony Rooney was a massive help , like I mentioned it’s my first time letting and whenever I had any questions or issues she get on it straight away to big thanks to her.

1 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Great experience

Katie from the Chester branch was as professional, knowledgeable and friendly as we could have hoped for. Any issues we had, she got sorted with efficiency and attention to detail. Thanks, Katie!

22 giugno 2026
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Valutata 5 stelle su 5

Great service

Thomas at the Chester branch has been very helpful and liased with our landlord when we had an issue with a leak. A contractor was sent out quickly and the issue was fixed stress free. Thomas was very friendly and did not make us feel like we were causing a fuss. Thankyou!

25 giugno 2026
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Risposta di Thornley Groves Estate Agents - Chester

Dear Caitlyn,
 
We wanted to thank you for your review, mentioning the excellent service you have received from Tomas, in the Chester Team recently. It was very kind of you to take the time to post this review.
 
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Paul the Contractor

Paul the Contractor supplied amazing help. Always friendly, attentive and efficient!

18 giugno 2026
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Risposta di Thornley Groves Estate Agents - Chester

Dear Abigail,
 
We wanted to say thank you for this review. Reviews such as yours will help others in choosing their agent, so it really is appreciated!
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

I was having trouble with my rent…

I was having trouble with my rent payments and the wonderful Tomas Peers-Bow was incredibly helpful. He was reassuring delt with my issue quickly and was very communicative. If I have any future issue I would very confident if Tomas was dealing with it he is friendly and a great addition to the team.

1 giugno 2026
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Risposta di Thornley Groves Estate Agents - Chester

Dear Hannah,
 
We wanted to thank you for your review, mentioning the excellent service you have received from Tomas, in the TG Chester Office recently. It was very kind of you to take the time to post this review.
 
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Rental Property Repair

Rental property - washing machine repair. Easy to report issue and fixed within a few days of reporting. Katie at Thronley Groves was very helpful in assisting.

4 giugno 2026
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Risposta di Thornley Groves Estate Agents - Chester

Dear Steph,   
 
We are very pleased to see that you have been impressed by the overall service you have received from Katie at Thornley Groves, thank you for taking the time to leave a review. Reviews such as yours will help others in choosing their agent, so it really is appreciated!
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Tomas at Thornley Groves Chester was so…

Tomas at Thornley Groves Chester was so helpful this week with helping us to get a new washing machine sorted in a really short amount of time. Great communication, understanding and care. I really appreciate it, thank you!

5 giugno 2026
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Risposta di Thornley Groves Estate Agents - Chester

Dear Abbie,
 
We wanted to thank you for your review, mentioning the excellent service you have received from Tomas, in the TG Chester Office recently. It was very kind of you to take the time to post this review.
 
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Thank you to Katie twigg

Thank you to Katie twigg, I needed a radiator fixing. I let know her and she got it fixed a couple off hours later

21 maggio 2026
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Risposta di Thornley Groves Estate Agents - Chester

Dear Charlie,
 
Thank you for taking the time to leave a five star review, noting Katie's excellent service. Reviews such as yours will help others in choosing their agent, so it really is appreciated.
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Great experience

Great experience. Katie T was especially helpful.

21 maggio 2026
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Risposta di Thornley Groves Estate Agents - Chester

Dear Paul,

Thank you for taking the time to leave Thornley Groves a 5 star review.
 
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
 
Kind regards,
 
Customer Care Team

Valutata 5 stelle su 5

We have had nothing but great support…

We have had nothing but great support the minute Katie Twigg took over our tenancy as property manager. Easy to get in contact with and responded with help each time.

13 maggio 2026
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Risposta di Thornley Groves Estate Agents - Chester

Dear Carys,
 
Thank you for taking the time to leave a five star review, highlighting your experience with Katie. Reviews such as yours will help others in choosing their agent, so it really is appreciated!
 
Kind regards,
Customer Care Team

Valutata 5 stelle su 5

I would like to say thank you to my…

I would like to say thank you to my property manager Katie Twigg for sorting out the issue with my shower head efficiently.

29 aprile 2026
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Risposta di Thornley Groves Estate Agents - Chester

Dear Bob,

Thank you for taking the time to leave Thornley Groves Chester a review, especially noting the great service provided by Katie.

We really appreciate your kind words.

Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Katie in the Chester office has been…

Katie in the Chester office has been managing my property for over 6 months now and is fantastic! She always responds in a timely manner and i find her to always be pleasant to speak with. She is a real asset to your company

23 aprile 2026
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Risposta di Thornley Groves Estate Agents - Chester

Hello,

Thank you for taking the time to leave Thornley Groves a 5 star review, especially noting the great service provided by Katie at our Chester Office.

We really appreciate your kind words.

Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Katie Twigg has been a delight to work…

Katie Twigg has been a delight to work with from day 1.

Nothing has been too much trouble. All has been effectively organised and delivered.

thank you.

Best wishes

Jeremy

13 aprile 2026
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Risposta di Thornley Groves Estate Agents - Chester

Dear Jeremy,

Thank you for taking the time to leave Thornley Groves a review, especially noting the great service provided by Katie at our chester Office.

We really appreciate your kind words.

Kind regards,
Customer Care Team

Valutata 5 stelle su 5

Friendly staff

Friendly staff, very helpful and informative. Very smooth and user friendly processes.
Excellent service

30 marzo 2026
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Risposta di Thornley Groves Estate Agents - Chester

Hello,
 
Thank you for taking the time to leave Thornley Groves a 5 star review.
 
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
 
 Kind regards,
 
Customer Care Team

Valutata 5 stelle su 5

I have always found the team to be…

I have always found the team to be accommodating professional and responsive. More recently most of my dealings have been with Katie. Even when slight errors have been on our side as tenants I have found Katie to deal with everything in a timely professional process driven way.

13 marzo 2026
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Risposta di Thornley Groves Estate Agents - Chester

Dear Chris, 
 
We wanted to thank you for your review, mentioning the excellent service you have received from Katie at Thornley Groves recently. It was very kind of you to take the time to post this review.  
 
Reviews such as yours will help others in choosing their agent, so it really is appreciated. 
 
Kind regards, 
Customer Care Team

Valutata 5 stelle su 5

Katie Twigg has been fantastic at…

Katie Twigg has been fantastic at handling my rental properties. She is excellent at communication and any issues I have ever had she has always sorted out. A big thank you to her for her ongoing hardwork. Thornley Groves have a great asset in her.

13 marzo 2026
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Risposta di Thornley Groves Estate Agents - Chester

Dear Laura,  
 
Thank you for your review of Thornley Groves Chester. 
 
Katie will be delighted that you took the time to acknowledge her kind and helpful service.  
 
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent. 
 
Kind regards,  
Customer Care Team

Valutata 5 stelle su 5

I’ve had a really positive experience…

I’ve had a really positive experience with this estate agents, particularly with Kent who has been incredibly helpful throughout the process. He is professional, knowledgeable and always quick to respond to any questions, which has made everything feel much less stressful.

Even when Kent has been unavailable, other members of the office have stepped in and have been just as helpful and supportive, which really shows the strength of the whole team.

Thank you for your help and professionalism – it’s very much appreciated!

5 marzo 2026
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Risposta di Thornley Groves Estate Agents - Chester

Dear Rebecca,  
 
Thank you for your 5 star review of Thornley Groves Chester. 
 
Kent will be delighted that you took the time to acknowledge his kind and helpful service.  
 
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent. 
 
Kind regards,  
Customer Care Team

Valutata 5 stelle su 5

Great customer service

I always have a positive experience with Thornley Groves and Kent Holmen at the Chester location is very helpful and responsive. Thank you Chester team!

3 marzo 2026
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Risposta di Thornley Groves Estate Agents - Chester

Dear Tessa, 
  
I’m very pleased to see that you have been impressed by the overall service you have received from Thornley Groves Chester, thank you for taking the time to leave a review. Reviews such as yours will help others in choosing their agent, so it really is appreciated. 
 
Kind regards,
Customer Care Team

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