Great prices, amazing customer support, great selection, and fast+free shipping options. These guys really care about the hobby and the people who purchase from them, and the hand-written piece o... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very happy with my experience with Thocc Exchange. I ordered a custom sample pack through a very easy process of just sending an email with the switches I wanted, and then followed up with an order of... Leggi di più
I got a beautiful keyboard from these guys a couple of years ago and it changed my life (I am now a spoiled keyboard princess), but I am pretty useless when it comes to fixing them. I told Matty I was... Leggi di più
Impeccable customer service. I ordered 70 switches (In 10 packs, so 7X10 packs). I was quickly notified that they actually only had 58 in stock and offered to refund me for 2 whole bags (even thoug... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
The Thocc Exchange is a global retailer of custom mechanical keyboards and accessories focussed on delivering exceptional service and availability. The store is run entirely by Matty, the founder and his two Boston Terrier dogs. We set prices based on fair market value not promotions, and we listen to our customers requests and feedback. Thank you for your feedback here on Trustpilot, it really helps us grow.
Informazioni di contatto
Regno Unito
- thoccexchange.com
Le persone hanno visualizzato anche
Excellent and very friendly
Excellent and very friendly. Very good prices and products.
26 dicembre 2024
Risposta di Thocc Exchange
Thanks Ruben! Glad you feel welcome and thank you for the support.
Great experience and great customer service
Thocc Exchange is always very open and communicative about their shipping/handling times and when they expect your order to be completed. The switches arrived just as described and their prices are reasonable - 10/10
5 dicembre 2024
Risposta di Thocc Exchange
That's great to hear Chrislynn! Glad you felt well looked after <3
Risposta di Thocc Exchange
Thanks Ian! I do my best! Glad you feel that way :)
Risposta di Thocc Exchange
Thanks Max!! Really nice to hear <3
Brilliant communication and service…
Brilliant communication and service from Matt. Would highly recommend!
10 novembre 2024
Risposta di Thocc Exchange
Thanks Jonathan!! Appreciate you being here with us :)
Great customer service
Fantastic customer experience. Matty was very responsive and his personable approach really made a difference.
11 novembre 2024
Risposta di Thocc Exchange
Ahhh I am so glad you enjoyed the customer experience Matt, you deserve it!
Really good service posted quickly and…
Really good service posted quickly and items were packed very nicely
I Will be ordering from them again!
11 novembre 2024
Risposta di Thocc Exchange
Amazing! Thanks Alex, grateful for the feedback
Amazing store!
Best upcoming store based in the UK! Great prices and all orders are often shipped next day!
4 novembre 2024
Risposta di Thocc Exchange
Ahhh thanks Uko :) Thank you for being a part of our community!
Perfectly packaged prettiness.
The product was exactly what I was looking for, the delivery was fast and the switches were packed beautifully (colour coded packing prettiness too!). The little hand written note saying thank you was an excellent touch too. I will definitely be back.
7 novembre 2024
Risposta di Thocc Exchange
YAY! Love the title of this review haha. Glad you noticed the colour coding :) Cheers Chris
Top marks for a top seller
Top marks for a top seller, never fails to go above and beyond.
26 ottobre 2024
Risposta di Thocc Exchange
Love you Sabi thank you for your support my friend <3
Thocc exchange always goes far and…
Thocc exchange always goes far and beyond to make sure you get what you need. Matty is a great guy and has a overwhelmingly big stock but Matty will always help pick out what’s best for you
3 novembre 2024
Risposta di Thocc Exchange
Thanks Dean, really appreciate you my friend <3
Great store!
Great store that helped me out with finding the perfect switches for my new keyboard.
Highly recommend to anyone looking for keyboard bits and pieces.
1 novembre 2024
Risposta di Thocc Exchange
Really happy you found the perfect switches for you. It's so important when you have a lovely new board. Thanks Will!
Risposta di Thocc Exchange
Always love seeing your name pop up Adil thank you for all your support
Risposta di Thocc Exchange
Great to hear Daz thank you for sharing :)
Fast delivery for a nice package at affordable prices !
Nicely personnalised package, very fast delivery, fine prices, really hard to find anything bad to say haha :)
8 ottobre 2024
Risposta di Thocc Exchange
Thanks Romain! Appreciate it very much
Risposta di Thocc Exchange
Thanks JT! Appreciate you taking the time to review :)
ThoccExchange: Good Eggs.
Matty is truly a good egg and a great example for the rest of the UK hobby scene. Great guy and great customer service. Also amazing range at accessible prices.
26 settembre 2024
Easy to order, fast shipping
Easy to order, very fast shipping and delivery, well packed - what more could I ask for?
25 settembre 2024
Risposta di Thocc Exchange
Thank you Nick! Super grateful for the review :)
One of the best
One of the best vendors I've ever dealt with! Delivery was quick and Matty was super helpful with a small issue I had. Wouldn't hesitate to purchase from Thocc Exchange, you'll be in good hands.
5 ottobre 2024
Risposta di Thocc Exchange
Thank you Jonny! Really appreciate the time you took to write this. And really glad we could get everything ship shape for you <3
Excellent service and friendly comms…
Excellent service and friendly communication. Would definitely use again for UK supply of keyboard components.
25 settembre 2024
Risposta di Thocc Exchange
Thanks so much for this review friend! <3 Always here to support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.