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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I’ve been using there products for a couple years now. The shampoo and conditioner is great however their texturising paste is my favourite styling product. I have naturally very straight hair and it... Leggi di più

Valutata 4 stelle su 5

Just made an order but they completely ignored my email and now have caused me a hassle to contact my bank and setup a frauds dispute!! I wanted to cancel my first order because I just purchased a new... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great delivery and easy to order, it's expensive and probably the limit of what I'd pay for it, but a great product and service.

Valutata 4 stelle su 5

A really nice product. Packaging and brand feel really high quality and the shampoo conditioner feel great in your hair. It’s to early to tell if the product is truelly effective but i’ve enjoyed my... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di prodotti per capelli
  2. Negozio di prodotti di bellezza e per il benessere

Scritti dall'azienda

THIX functional haircare is formulated by scientists using vegan ingredients for high performing results. Developed and manufactured in the UK, our products are packed full of caffeine, protein, vitamins and amino acids, expertly crafted for optimal results, making weak hair strong. 💥 Caffeine formula to stimulate follicle growth 💪 Protein packed to strengthen roots 🌱 Vitamin rich to make hair thicker 💚 Made with vegan friendly ingredients ♻️ Plastic-free packaging 🇬🇧 UK made and developed 📦 Free shipping with 2 or more bottles Nutrient-rich and vegan, the deep-cleansing hair wash has been formulated with a high-performance combination of caffeine (a natural stimulator of hair follicle growth), essential proteins, including natural plant keratin derived from corn, soybeans and wheat (to build tissue cells and help re-energise the roots) and a blend of Niacinamide, Panthenol, Pyridoxine, Vitamin C and Vitamin E, which increases capillary circulation. This super-powered combo of Protein, Vitamins, and Caffeine is suitable for all hair types.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

173 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

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Valutata 3 stelle su 5

The conditioner is nice but the shampoo…

The conditioner is nice but the shampoo doesn’t lather much so I feel like I need to use more to cover my whole scalp and my hair gets greasy pretty quickly after washing.

24 gennaio 2024
Non scritta su invito
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Risposta di THIX Hair

Thanks for your review. We're surprised to hear the shampoo doesn't lather much for you as it's normally super bubbly! If you drop us a line at hello@thixhair.com with your order number as can't find you on our system, we'd be happy to help. Best wishes, THIX Team.

Valutata 5 stelle su 5

Very impressed

Yeah, really good shampoo!! Very happy with discovering this brand and will be looking into more products. Great job, thank you 🤩

22 dicembre 2023
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Risposta di THIX Hair

Thanks for your review and glad to hear you are loving the shampoo! THIX Team.

Valutata 5 stelle su 5

A Great Product & Outstanding Service

Not only do Thix products leave your hair feeling great, they actually work! On top of that, Sam & the rest of the team provide amazing customer service if you ever need their help 👏

3 gennaio 2024
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Risposta di THIX Hair

Thanks for taking the time to review THIX. We'll pass your kind words onto the team. Best wishes, Team THIX.

Valutata 5 stelle su 5

Fantastic product

Fantastic product - really does work - highly recommend!

22 dicembre 2023
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Risposta di THIX Hair

Thanks for taking the time to review, great to hear how much you're loving THIX!

Valutata 5 stelle su 5

I will buy it again

First of all, hats off to Sam in customer services. He (or she(?), sorry Sam, only communicated via email so not sure) went above and beyond when I had issues with a courier struggling to locate my address. Sam is a true credit to the company (THIX should pay him or her(?) more!).
As for the product, we're advised to use the product for three months to see the full benefit but I can already see improvement in the condition of my hair after only two weeks so I look forward to being three months in for even better results.
Yes THIX is a little bit more expensive compared to other brands but I believe you get what you pay for in this case.
Try it yourself, you'll be pleased you did.

1 dicembre 2023
Non scritta su invito
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Risposta di THIX Hair

Thanks for your kind review. Glad to hear you are loving THIX.

Valutata 5 stelle su 5

Awesome Shampoo & Conditioner

Have had a few bottles of both the shampoo and conditioner and love them, they smell great and sobfar do seem to be improving my hair strength and quality. Will definitely keep using.

10 novembre 2023
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Risposta di THIX Hair

Thanks for your review and repeat purchases Christopher.

Valutata 5 stelle su 5

It was so good I ordered again

This is my second order because I loved using this shampoo and conditioner. They smell lovely and after using it for a few months I have defintely noticed that my hair is thicker and less hairloss. I have curly hair and it still leaves my curls looking great.

29 novembre 2023
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Risposta di THIX Hair

Thanks for the review Rachel - we're big fans of the curls! Glad to hear they are looking great.

Valutata 5 stelle su 5

Very pleased with the ease of ordering

Very pleased with the ease of ordering, the promptness of delivery and most importantly the products themselves

28 novembre 2023
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Risposta di THIX Hair

Thanks for review of order, delivery and products John. We're very pleased with your review :)

Valutata 5 stelle su 5

A nice product

The first time I ordered I didn't think I needed the pump for the conditioner so took it out of my basket. That was a mistake which THIX rectified quickly. The conditioner is VERY thick so get the pump! Both the shampoo and conditioner work well together. Not overly scented, which I like, and get the job done. I cannot state that my hair is thicker or growing faster yet, but if it helps me keep my current hair, that is good enough for me.

30 ottobre 2023
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Risposta di THIX Hair

Hello Charles, thanks for your review. Every conditioner comes with a pump as it's super thick and nourishing. Glad to hear you are happy and enjoying THIX!

Valutata 2 stelle su 5

My hair doesn't feel nourished or soft

My hair doesn't feel nourished or soft. Thought it would make my hair feel thicker and soft but it hasn't. also the pump seems to get clogged up most days. Bit disappointing considering the cost, does smell great though.

27 ottobre 2023
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Risposta di THIX Hair

Hello Jonathan, sorry to read about your issue with a faulty pump. The pumps are normally very free flowing so have put a replacement in the post for you. Sure this will resolve the problem. We recommend three months use to see the benefits of THIX, but most people see good results after the first month of thicker, fuller hair. Please drop us a line at hello@thixhair.com so we can help further.

UPDATE Dec 29, 2023:
We have sent you a replacement pump and reached out to you directly to see if we can help further. We are yet to hear back, but if you have any problems in the future please do contact us at hello@thixhair.com - we would be very happy to help.
Best wishes, THIX Team.

Valutata 5 stelle su 5

Great service

Great service. Rectified a delivery issue without hesitation. Great product

6 novembre 2023
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Risposta di THIX Hair

Thanks for taking the time to review Peter. 🙏 Glad to hear you like the product!

Valutata 5 stelle su 5

Great product, exceptional customer service from Sam

I ordered the hair care routine as a gift for my mum birthday, my order arrived it was incorrect, I contacted the customer service and Sam dealt with me via email. Well just WOW to say Sam went above and beyond for me would be underrated. Sam rectified my order with rapid response in time for my mums birthday and even put a little birthday note in for my mum. Also I was extra grateful as I got extra for my trouble.

I have been using this treatment for the last two months and it has massively improved my hair and it is so much more healthier and i it sets naturally so much better I don’t have to straighten it.

Hence why my mum wanted some for her birthday. Thanks Sam and thanks Thix x

10 novembre 2023
Non scritta su invito
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Risposta di THIX Hair

Thanks so much for your lovely review Rosie. Glad to hear you are loving the product. And Happy Birthday to your Mum!

Valutata 5 stelle su 5

I bought the shampoo and conditioner

Cool looking brand and good quality product. It also lasts a long time!

4 novembre 2023
Non scritta su invito
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Risposta di THIX Hair

Great to hear you love the brand and product. 💚 And yes, THIX goes a long way :)

Valutata 5 stelle su 5

Does what it says on the tin !!

After a week using all the products as per instructions my hair which was thinning and very flyaway is now a lot thicker healthier and the brush slides through the hair with no tangles . Will continue as very happy so far with product and customer service 😊

20 ottobre 2023
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Risposta di THIX Hair

Thanks for taking the time to review THIX Peter. Happy hair days!

Valutata 5 stelle su 5

The shampoo and conditioner was…

The shampoo and conditioner was excellent quality.I have been using the products for around 6 weeks so not long enough to tell have they had the desired effect but have subscribed to Thix and will continue to use based on the overall quality of the shampoo and conditioner.The styling paste included in the package i received is also great quality and my go to now best used on slightly damp hair.

8 settembre 2023
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Risposta di THIX Hair

Thanks for the review Barry. Glad to hear you are loving the THIX product quality.

Valutata 5 stelle su 5

Great customer service

Great customer service after Yodel delivery failure

26 settembre 2023
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Risposta di THIX Hair

Thanks for your kind review Andrew, glad to hear everything was resolved with the delivery and you can now enjoy THIX!

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