Thirtyone:eight Recensioni 

260
•
TrustScore 4.5 su 5

4,6

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Thirtyone:eight provide some great resources to help to engage the church with safeguarding. I ordered some pocket guides to give out to people on Safeguarding Sunday. They are well made and inexpensi... Leggi di più

Valutata 5 stelle su 5

I had wanted the children's resources in time for Safeguarding Sunday but had made the order quite late. Thirtyone:eight were very helpful on the phone and sent me the downloadable resources straight... Leggi di più

Valutata 5 stelle su 5

The product didn't arrive the first time. However, after sending an e-mail, 31:8 sent me the poster again, which arrived within a couple of days. Probably, the original problem was a postal delivery... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Having outlines, the talks, the suggestions all helped greatly - I then made it my own, including short interviews with a couple of people who had had good reason to 'use' the church as a safe space.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Beneficenza

Scritti dall'azienda

Thirtyone:eight is one of the UK's leading independent Christian safeguarding charities, offering a complete safeguarding solution. We work to protect vulnerable people. Please note most of the reviews on this site are in relation to our online shop.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

260 recensioni

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4,6

Tutte le recensioni

(260)

58 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

No way to correct their error or talk to anybody

Was sent the standard digital DBS link by Thirtyone:eight. The site wont accept my correct driving licence number - despite my double checking with DVLA. The error lies with Thirtyone:eight, but the helpline is recorded messages only, no way to talk to a person to resolve the issue. Emailed but still waiting for a response. Very dissapointed, especially given the eyewatering amount of taxpayer's money that has been sunk into a semi-functional site.

9 gennaio 2026
Non scritta su invito
Logo di Thirtyone:eight

Risposta di Thirtyone:eight

We’re sorry you have been experiencing an issue with the DBS platform not accepting your driving licence number. Our Disclosure helpline for DBS enquiries is closed over the weekend but you can call us Monday-Friday 9am-5pm on 0303 003 1111 and we will be happy to help, or we will be in touch soon with a reply to your email.

Valutata 1 stelle su 5

A Veneer of "Safeguarding"

This safeguarding company appears to protect the organisation rather than the child. When a concern about a child is reported, they simply say they will inform the organisation involved — even if the concern is about that organisation. Churches can therefore pay for this service and present a veneer of being “safe,” while in reality the system offers little genuine protection for vulnerable children. Principally it's business & profit, opportunistic not altruistic.

10 novembre 2025
Non scritta su invito
Logo di Thirtyone:eight

Risposta di Thirtyone:eight

Hi Siobhan,

We are sorry to hear that you're unhappy, and feel we support organisations over victim-survivors. Our desire is to be a victim-survivor-led organisation, and if we get that wrong, we want to learn from that. If you would like to take this further, giving us more context, you can do that here: https://thirtyoneeight.org/about-us/contact-us/comments-and-complaints/

It is possibly worth mentioning that as a charity, we equip members and callers with safeguarding information and resources, but we are not a regulatory or governing body, such as OFSTED. We do not have the authority or mandate to audit or review an organisation's safeguarding arrangements unless invited to do so by the organisation.

We acknowledge that there are currently limitations for the scrutiny of many settings working with children, which is something we are advocating for in our discussions with government and policy-makers.

Please contact us on 0303 003 1111 if you wish to discuss this further.

Valutata 5 stelle su 5

Very good resource material and excellent customer serviceI wanted the children's resources in…

I had wanted the children's resources in time for Safeguarding Sunday but had made the order quite late. Thirtyone:eight were very helpful on the phone and sent me the downloadable resources straight away. The full pack arrived in plenty of time and we ran a successful session for our children. Younger children especially loved the activity pack.

6 novembre 2025
Valutata 4 stelle su 5

We bought posters and a few handouts to…

We bought posters and a few handouts to supplement and back up showing of video in morning church service on Safeguarding Sunday. We are happy with the materials, but the “do not bend” A3 envelope was bent and had a hole before it got to me. Fortunately no loss of content, but posters were not pristine. I’d rather have had the A3 poster folded in half and not bent.

30 ottobre 2025
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Risposta di Thirtyone:eight

Thank you for your review. Your comments have been passed onto our shop team.

Valutata 2 stelle su 5

items not arrived

Sadly the items never arrived in time for our service on the 16th November 2025,
so we have been unable to use them to help within our church family service.
I would like to thank thirty one eight for there prompt reply, I do believe this is the delivery agents error, as the items came today.

5 novembre 2025
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Risposta di Thirtyone:eight

We're really sorry your items did not arrive on time. We have issued you a full refund and we will be amending our store to provide more clarity around when customers can expect their items.

Valutata 5 stelle su 5

Confidently covered

It was good to have the reassurance that DBS levels are correct, when creating new roles. The advice of Leah at 31/8 was really supportive and helpful, giving confidence that we as a Church, are properly covered.

13 ottobre 2025
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Risposta di Thirtyone:eight

Thank you for your positive review! We're pleased we were able to provide helpful advice.

Valutata 4 stelle su 5

The cube - a useful tool.

The cube provides focus on key areas when considering safeguarding issues and needs. It is a useful tool for planning and reviewing safeguarding in organisations.

16 ottobre 2025
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Risposta di Thirtyone:eight

Thank you for your review – We're pleased you found the tool helpful.

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