From start to finish, the whole experience with The Window Medic was harmonious. The sales person and surveyor were helpful, polite and efficient. A special thank you to Marcus, the fitter, who made a... Leggi di più
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From survey, quote, measuring to finally install the experience was very professional. Everyone arrived on time and completed the work swiftly and respectful of my property. A special thank you to th... Leggi di più
Company recommended by a friend who had used them. Initial consultation was professional and efficient and the price was within expectation. We placed our order and survey was done. Again, friendly... Leggi di più
Before accepting the quotation which was very affordable, l was given a lead time and an explanation. The fitter was on time and so respectful of my home and had the work completed with no mess at a... Leggi di più
Dettagli dell'azienda
- Installatore di doppi vetri
- Industria vetraria
- Vetraio
- Fornitore di finestre in PVC
- Servizio di riparazione
- Servizio di installazione finestre
Scritti dall'azienda
Here at The Window Medic, we have over 120 years of combined experience within the double glazing sector. We are experts in not just repairing failed double glazing but in the installation of new windows, doors & conservatories too. With all of the knowledge that we have built up over the years, we feel passionate about only using top quality components on new windows and doors and installing them correctly the first time around. We have handpicked the best hinges, handles, mechanisms and double glazed sealed units to go with the best frames to make up industry-leading products for yours and our peace of mind. We believe a little goes a very long way, and this is true in so many ways. You may have a door that you have struggled locking for years, and with a simple adjustment from our highly experienced double glazing engineers that door could be given a new lease of life when you thought that it might need replacing. That window that has been letting in a draught for months may require an adjustment or a new pair of hinges. We will always do our very best to exceed customer expectations and are always looking at ways to improve on all aspects of the service we offer. If you have a question no matter how big or small, please feel free to call us or fill out our contact form, and we can reach you. We do not charge a call-out fee to look at any issues you may be having, and we are never far away. From all of us here at The Window Medic we wish you a happy and healthy 2025 and cant wait to meet you.
Informazioni di contatto
Unit 7 Bartons Court, Horse Fair Close,, PE38 0QR, Downham Market, Regno Unito
- 01366 380777
- info@thewindowmedic.co.uk
- thewindowmedic.co.uk
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Good experience
From start to finish, the whole experience with The Window Medic was harmonious. The sales person and surveyor were helpful, polite and efficient. A special thank you to Marcus, the fitter, who made an excellent job of fitting the windows and two doors. I am very pleased with the standard of finish achieved and with the quality of the products.
Very professional
From survey, quote, measuring to finally install the experience was very professional. Everyone arrived on time and completed the work swiftly and respectful of my property. A special thank you to the guy who did the installation of my replacement windows, he noticed my back door was slightly out of line and fixed this too.I
Would certainly recommend.
Disappointing customer care and service, good product
Company recommended by a friend who had used them. Initial consultation was professional and efficient and the price was within expectation. We placed our order and survey was done. Again, friendly, professional experience. Door arrived a few weeks later. It was the wrong colour. The fitters were very good and fitted it advising the correct door would be refitted in a week. At this point we received no customer service at all. No apology from the business for the mistake or any explanation as to what went wrong. The replacement took 4 weeks and we had no update to advise on this either. New door fitted by professionals and friendly people. One week later I received a phone call chasing payment. I found this distasteful given the lack of interest before this. Even when I explained what had happened there was no apology. I would not recommend or use again based on the poor customer service.
Before accepting the quotation which…
Before accepting the quotation which was very affordable, l was given a lead time and an explanation.
The fitter was on time and so respectful of my home and had the work completed with no mess at all, both windows replaced within 30’ish minutes. Excellent job l recommend this company.
A fast efficient and professional service.
From the initial contact right through to the completion we found the whole experience was excellent. The whole workforce were punctual, friendly and very professional. The windows and door arrived earlier than their delivery estimate. Would definitely use them again.
A thoroughly professional and efficient…
A thoroughly professional and efficient service from the quotation to the fitting. The door is excellent and the fitter kept everything clean and tidy.
Replacement Side Garage Door
They recently installed a side garage door and the work was good, they were punctual, friendly, neat, clean and tidy. It was good value and I would call them again.

Risposta di Thewindowmedic
Really great service
Really great service. These guys fitted a new front door, totally painless and efficient from start to finish.

Risposta di Thewindowmedic
Great service
Polite,friendly, professional. Great service excellent product. Had 9 windows and a set of French doors. I'm well pleased Great tidy work,would definitely recommend.

Risposta di Thewindowmedic
Replacement of glass conservatory roof.…
We needed to replace a glass conservatory roof which we thought would be a lengthy and messy job however when the representatives from the company called they explained clearly and professionally what the various options were and that the work would only take about 2 days,
The work was started within the original time frame by the employees who were very pleasant, tidy and certainly new what they were doing.
The work was completed in just a day and a half and everything was left clean and tidy they even went around with a vacuum cleaner.
We are extremely pleased with the work done and would certainly go back to the Window Medic should we require any of the work that they undertake in the future.
A Wood

Risposta di Thewindowmedic
25 year old conservatory had some
25 year old conservatory had some
Blown windows.
From first contact to completion of work the service was friendly, kept to schedule and kept me updated throughout.

Risposta di Thewindowmedic
I am very pleased with the service you…
I am very pleased with the service you provided. The work was carried out professionally and efficiently, and I was extremely satisfied with both the quality of the windows,doors and the overall experience.
Thank you again for your excellent work.
Mrs Taggart

Risposta di Thewindowmedic
Great job
Right before we were up to move we broke a window…Called this company and asked for replacement…From there it was seamless…Got measured up and replaced within a short space of time…The fitter even waited for us to get home before starting the job…Highly recommend
Btw..I have estimated the date as paperwork went to landlady

Risposta di Thewindowmedic
Excellent service
Excellent service - friendly & efficient. We'd definitely use them again.

Risposta di Thewindowmedic
Michael and Gary recently completed the…
Michael and Gary recently completed the installation of our new windows, and we're thrilled with the results. Not only are the windows themselves top-notch, but the installation was flawless. The team worked swiftly and efficiently, ensuring everything was clean and tidy, showcasing their pride in their craftsmanship. Our interaction with the company has been outstanding from start to finish. They've been communicative, and their excellent work and meticulous attention to detail exemplified top-tier customer service. We are genuinely grateful for the experience.
Very very top notch from the start
Very very top notch from the start. Everyone was so helpful and knowledgeable. I was more than happy with the work they done. I have them coming back to do something else. Great team highly recommend this company.
Having approached another window…
Having approached another window company, I wasn't happy with their sales operatives attitude so I decided to approach The Window Medic. Was I glad that I did. The sales rep was very polite and answered all my questions. The installers were also very polite and respectful to my property. Would have no hesitation in recommending
The Window Medic First Class Experience
The Window Medic as a company is a truly professional organisation and the team are superb. Everyone I worked with on changing some windows in my property were polite, professional, considerate towards my property and invested fully in providing a first class service. I have used another local company in the past and they didn't come close to just how good The Window Medics are. If you want a first class service look no further and you are supporting a local business.
Excellent quality and service
Excellent quality and service, I cannot recommend highly enough! A pleasure to deal with; great choice of products, high quality installation and very professional staff. You won't go wrong with the Window Medic!
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