Needed a new battery and most places were quoting 6-8 weeks plus had to be sent away. Contacted Alex by email for qoute and pleasantly surprised that he could change battery there and then. Batter... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Its a pleasure dealing with Alex. He is a true professional and highly skilled. From work on my Rolex or renewing a vintage and priceless Accurist, I would not trust anyone else with my watches.
Alex was extremely helpful with advice from start to finish. Serviced watch and refinished the case and bracelet (subtly; fresh but still with the correct aged appearance) on my 1958 Steel Oyster Date... Leggi di più
We cannot recommend Alex highly enough. His communications are clear, regular, informative and refreshing in a world where trying to speak to a human and get a reasonable response is rare! He kep... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Service, restoration and repair of luxury watches.
Informazioni di contatto
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
PHENOMENAL!!!! A**
Like most I was a little dubious about sending my expensive timepiece to someone I had come across on Instagram (by chance). Alex provided me with everything I asked for to confirm that he and his business was legitimate (proof of address etc, I did my due diligence).
Well - cut a long story short, I am amazed and over the moon with the result! The watch is 15 years old and looks as good as new the day I received it for my 18th birthday.
If you have any doubts in your mind about sending you watch to Alex, please put those aside. I can assure you; you will not be disappointed with the service you receive.
Alex, thank you again for your craftmanship - I am one happy man and will look to deal with you in the future.
Thank you!
Chris.
Fantastic job well done.
Alex has cleaned and refurbished my son's Tag watch and has been an absolute joy to deal with. He has kept me informed from start to finish and has made a fantastic job. The watch was also brightened and I have to say it looks brand new. My son is thrilled because the watch had sat in his drawer for years and he never expected it to look so good again.
I would thoroughly recommend Alex and would most certainly use him again.
Amazing service on my Speedmaster reduced
Amazing service on my Speedmaster reduced by an Omega accredited watchmaker. Great communication throughout the whole process. The watch is keeping perfect time.
What great service from The Watch…
What great service from The Watch Professionals. Kept me completely up to date with progress and made it a very personal service. My Omega came back looking like new, I’m delighted with total experience, I can’t recommend them enough. Don’t hesitate
Excellent work and trustworthy
I've now used Alex for a few of my older watches and he does a great job be that complex rebuilds or simply a case polish. His communication is always spot on and prices are also keen.
Tudor Submariner Service
So having been following Alex for a while now on Instagram I decided to send my Tudor and an Omega to him for servicing. I have always used Rolex for previous service requirements for the Tudor but as their costs were always a factor in when the watch went in, I decided to look elsewhere. Another complication was I wanted a link removed and on my particular strap not a straightforward process. Alex carried out all the work in a most professional way and kept me up to date on what was required and how it was all progressing including photos of the interior. If you are considering having a treasured timepiece serviced I would look no further that Alex, he is a master at what he does.
I sent my Tag Aquaracer 2000 series…
I sent my Tag Aquaracer 2000 series watch to Alex (the watch professional) as it was not working correctly? I’m so pleased I did as it was a risk to send an expensive watch to someone not known to me or recommended by someone I know but it was a decision well made in my view? Alex promptly came back to me via email letting me know what the problem was and the best way to rectify it? All through the process he kept me up to date of what stage my watch was currently at? He even showed me his work of what he undertook via pictures of which I was very interested in to see indeed. As I was happy with the work he undertook I gladly paid his fee which was very competitive and reasonable by the way and my watch was duly dispatched back to me all sorted. This guy is a very trustworthy person I highly recommend him & his work he’s very easy to use or to be contacted. I will for sure be sending my watch back to him for future polishes or a full service? Keep up the superb work Alex and thankyou for an outstanding job on my timepiece.
Best Wishes
Darren Black
Boldon
Tyne and Wear
Omega Seamaster 300 service
Omega Seamaster 300 service
First class and highly professional - thank you Alex!
Omega watch service and repair.
I can honestly say that the service I have received from Alex has been outstanding. From the moment I contacted him to see if he could repair and service my vintage Omega watch his attention to details has been first class. He firstly explained the process of the service and his pricing structure, and having agreed on the way to proceed I forwarded my watch to him. His communication throughout the process has been excellent and having now received the watch back I am delighted with the result. I would recommend his services without reservation.
I’ve received my watch back today
I’ve received my watch back today, I can’t tell you how good it looks!
Alex is an absolute genius, plus he’s been a pleasure to deal with throughout the whole process.
I can’t recommend him enough, if you are looking for a similar service.
Thank you so much
Thank you so much, my Breitling Avenger looks brand new. Brilliant work Alex, you now have regular customer👍

Risposta di The Watch Professional
Omega Genève Dynamic
I asked Alex to service and carry out minor repairs to my Omega Genève Calibre 613.
I also opted to have the case ‘Brightened’ to bring back the original finish on this 50 or so year old watch given to me by my fiancée.
Discussion via email settled that I should send the watch for initial inspection and following this work was agreed. I made things trickier for Alex as I wanted to have the watch back within only a few weeks to wear at my wedding. Alex pulled out all the stops.
Brilliantly and in the nick of time the watch came on the morning of the big day at about 1030. I got to wear it at the ceremony and all went great.
Fabulous work, the case refinish is tip top. The sunburst graining such a part of this beautiful period piece is back after years of handling. Alex’s meticulous work has added greatly to its appearance. The mechanism feels smooth and precise. Following Alex’s advice about the glass, I’m so pleased it looks fab just polished. I love it.
The thing that stands out for me about the service provided was the personal and honest advice and Alex being available to discuss the on going work at any time.

Risposta di The Watch Professional
I approached Alex after seeing his…
I approached Alex after seeing his blog, about servicing and restoring a favoured watch of mine a Girard Perregaux.
Needless to say the communication, service and price were excellent. The watch - absolutely fantastic
Thank you Alex

Risposta di The Watch Professional
Alex repaired my "irrepairable" Omega. More than pleased, to say the least.
Very pleased for several reasons. Firstly, a previous personally recommended watchmaker deemed my Omega irreparable - and Alex wasn't immediately put off by their diagnosis when I contacted him. He agreed to to dismantle and inspect and provide his own no obligation diagnosis within 48 hours of receiving the watch. He duly and swiftly considered a repair potentially possible. We agreed he should proceed, as I had nothing to lose and I didn't mind if the repair involved any minor cosmetic damage. The watch has significant personal attachment - and if it could be made to work again, I'd be more than cock a hoop. Secondly, he soon provided an estimate for the repair, full service and some parts which needed replacing. No payment or deposit was required. It was explained there was currently at least a 4 week plus timescale involved. Confirmation and acceptance was given to proceed. Thirdly, I'm now a very very happy person with a fully functional and cosmetically improved timepiece. I felt very confident about the whole procedure - mainly because Alex always kept me in the loop as to progress and information. Happy me and many thanks Alex.
Great service
Great service. Alex has serviced 2 of my watch’s now and I would highly recommend.
How to modify a watch professionally.
I can not recommend this guy enough. My request was, could he turn a relatively cheep watch into something that looked expensive and different. What Alex sent me back was nothing short of remarkable, I absolutely love it, he is the very best at his business. Thank you Alex, I will be using your services again.
Service of IWC Spitfire Mark XVI
Service of IWC Spitfire Mark XVI
I cannot recommend Alex highly enough. Great, prompt and accurate communication.
He does not publish his address for pretty obvious security reasons - do not let this put you off!
My Watch arrived back exactly when he said it would and in a lovely little padded case.
Well done!
Orfina Porsche Design Lemania 5100
Alex serviced my watch to a very high standard and was an absolute pleasure to deal with. High recommended. I will certainly be getting my other watches serviced by Alex in the future.
Seamaster Back to Full Health!
I really struggled to find a watch specialist locally who could repair and service my Omega Seamaster and at a reasonable cost. I dropped on The Watch Professional after an internet search and am so glad I did. The service Alex provides is truly second to none. His work is first class, my trusty Omega now once more running perfectly and looking stunning. He’s a thoroughly nice chap too as you’ll note by his email communications. Can’t recommend him enough. A true professional.
Came back looking brand new
Trusted the Watch Professional with my grandfathers old omega watch. It was pretty battered after years of wear and tear to the point you couldn’t really wear it.
Just received the watch back, it genuinely looks brand new and is keeping perfect time.
The service was great and I was kept in the loop about progress, what work was needed and the costs involved.
Would definitely recommend and trust the watch professional with any future watch service/repairs.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







