The Watch Professional Recensioni 

184
TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Needed a new battery and most places were quoting 6-8 weeks plus had to be sent away. Contacted Alex by email for qoute and pleasantly surprised that he could change battery there and then. Batter... Leggi di più

Valutata 5 stelle su 5

Its a pleasure dealing with Alex. He is a true professional and highly skilled. From work on my Rolex or renewing a vintage and priceless Accurist, I would not trust anyone else with my watches.

Valutata 5 stelle su 5

Alex was extremely helpful with advice from start to finish. Serviced watch and refinished the case and bracelet (subtly; fresh but still with the correct aged appearance) on my 1958 Steel Oyster Date... Leggi di più

Valutata 5 stelle su 5

We cannot recommend Alex highly enough. His communications are clear, regular, informative and refreshing in a world where trying to speak to a human and get a reasonable response is rare! He kep... Leggi di più

Dettagli dell'azienda

  1. Servizio di riparazione orologi da polso

Scritti dall'azienda

Service, restoration and repair of luxury watches.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

184 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(184)

20 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service from the watch pro

Excellent service from Alex at the watch Professional.
I had sent my Tissot watch back to Tissot and they said it was not repairable. After a short email exchange with Alex I sent him the watch and received it back in full working order with a years warranty.
Very professional service, all in the name really.

7 febbraio 2024
Non scritta su invito
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Risposta di The Watch Professional

Hi Andy,

Thank you so much for taking the time to leave a review.

Please don't hesitate to let me know if I can be of any assistance in the future.

Valutata 5 stelle su 5

Alex has truly impressed me with his…

Alex has truly impressed me with his exceptional work on my watch. I accidentally damaged the movement due to an impact, but Alex skillfully explained the issue and successfully repaired it. Additionally, he took the extra step of polishing up the watch, restoring it to its original luster as if it were the day I first purchased it. Not only did he provide top-notch craftsmanship, but he also presented a cost-effective solution. I'm confident that had I opted for Breitling's direct services, the expense would have been significantly higher. Alex even gave me the choice, demonstrating his transparency and commitment to customer satisfaction. The turnaround time for this impeccable service was approximately six weeks.

5 febbraio 2024
Non scritta su invito
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Risposta di The Watch Professional

Hi John,

Thank you very much for taking the time to leave a review. I am glad you are pleased with the service you received.

Please don't hesitate to let me know if I can be of any assistance in the future.

Valutata 5 stelle su 5

5 star service!

I contacted the Watch Professional to have my Oris watch serviced as it was running slow, along with a case brightening as it was starting to look very tired after 12 years. It was a 5* experience from start to finish. The communication at all stages of the process was excellent and the price was very competitive. My watch is now running perfectly, and it looks and feels like new. I highly recommend Alex and I will definitely use his services again.

26 gennaio 2024
Non scritta su invito
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Risposta di The Watch Professional

Hi David,

Thank you for taking the time to leave a review. It is genuinely appreciated.

Please don't hesitate to let me know if I can be of any assistance in the future.

Valutata 5 stelle su 5

Fantastic

Alex did a fantastic service on my watch, and was great with communication all the way through the process. Highly recommended.

15 gennaio 2024
Non scritta su invito
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Risposta di The Watch Professional

Hi George,

Thank you for taking the time to leave a review and I am glad you are pleased with the end result.

Please don't hesitate to let me know if I can be of any assistance in the future.

Valutata 5 stelle su 5

Simply an excellent experience

Simply an excellent experience; from start to finish

30 gennaio 2024
Non scritta su invito
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Risposta di The Watch Professional

Hi Andrew,

Thank you for taking the time to leave a review. It is very much appreciated.

Please don't hesitate to let me know if I can be of any assistance in the future.

Valutata 5 stelle su 5

Perfectly tailored service

Alex was super helpful and tailored a service for my Omega Speedmaster to my needs. The watch was away for a couple of months, but returned in excellent condition and working perfectly. Throughout the communication with Alex was great and responsive. Would highly recommend.

11 dicembre 2023
Non scritta su invito
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Risposta di The Watch Professional

Hi Andrew,

Thank you for taking the time to leave a review. It is genuinely appreciated.

Please don't hesitate to let me know if I can be of any assistance in the future.

Valutata 5 stelle su 5

Great service and prices

I can’t recommend The Watch Professional more. Alex received my very battered 50year of Orfina Porsche Design Chronograph and has transformed it into a beautifully running timepiece.
His prices are incredibly reasonable for the level of service.
Great communication too
Thanks!!

1 dicembre 2023
Non scritta su invito
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Risposta di The Watch Professional

Thank you so much for taking the time to leave a review, it is very much appreciated.

I’m glad the watch is now running and looking as it should.

Please don’t hesitate to let me know if I can be of any assistance at all in the future.

Valutata 5 stelle su 5

Brilliant service and excellent…

Brilliant service and excellent communication. Brought my late father’s Omega back to life. Alex is extremely reliable and does exactly what he says he will do; a rare experience in these digital days!
Will certainly be using him for my other manual and automatic watches in the future.

4 novembre 2023
Non scritta su invito
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Risposta di The Watch Professional

Thank you very much for taking the time to leave a review and I am glad you were pleased with the service. It is always a pleasure to work on watches with sentimental value to them.

If I can be of any assistance in the future please don't hesitate to let me know.

Alex

Valutata 5 stelle su 5

Very pleased with the service

I recently sent my Oris small seconds diver to the Watch Professional for a service. I'm ashamed to say I've had the watch for over 15 years and have never had it serviced so it was well overdue.
It's had a full service and a new balance wheel and is now running better than ever.
Very pleased with the service received from Alex. I got a no obligation quote which was very reasonable and I received regular updates and photos of the disassembled watch whilst the work was being done.
The watch was then returned well packaged.
Highly recommended.

9 ottobre 2023
Non scritta su invito
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Risposta di The Watch Professional

Thank you for taking the time to leave a review, it is very much appreciated.

If I can be of any assistance in the future please don't hesitate to let me know.

Valutata 5 stelle su 5

Better than OEM on every level

The Watch Professional provided a repair, service, and case brighten for my 2007 Breitling. From start to finish, in every measurable area, Alex has provided a better service than I’ve ever had from the variety of OEM’s I’ve dealt with over the years. My watch was returned working perfectly, looking amazing, and with a guarantee. I’ll be a repeat customer from now on and there isn’t much more of a recommendation you can offer. Thank you Alex 👍

5 ottobre 2023
Non scritta su invito
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Risposta di The Watch Professional

Thank you so much for leaving a review and I am glad you were happy with the service.

If I can be of ay assistance in the future please don't hesitate to let me know.

Valutata 5 stelle su 5

Great service

Great service, fantastic communication. The Watch has come back in perfect condition. I will 100% using Alex again.

2 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

What can I say not already been said…

What can I say not already been said about Alex. A consummate professional. Alex kept me up to date and informed on my watch progress throughout. The price is great value for money and Tag aquaracer will return to him in 5 years, plus when needed my newly acquired Submariner.
Just a thoroughly Decent Guy. Thank you Alex. Russ

26 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent watch service

Excellent watch service from start to finish. Transparent pricing with a choice of options to cater for your basic or more detailed needs. Good communication and realistic timeframe for work to be completed. Can’t fault the workmanship either. All round I’m very pleased Alex was recommended to me and I decided to send him my wife’s watch for a service and clean. Will definitely be back again for his help. 5 stars ⭐️

18 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

TAG Carrera Service and case brighten

Alex carried out a service and case brighten on my very well worn TAG Carrera.

The watch has come back looking better than I expected even managing to bring back the polished edges on each end of the brushed bracelet links!

Extremely happy with the service and pricing, will certainly use again.

11 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent

What can I say? Excellent coms, very good work, very reasonable.AND watch came back in a lovely travel case foc.
Will definitely use again!!

23 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Seamaster GMT 50th Anniversary Model, Repair, Service and Clean

I have a GMT Seamaster 50th Anniversary model which is around 25 years old. It's a great looking watch and lovely to wear so I am quite fond of it. The hour hand had started slipping so I needed someone that could repair it. I sent it to Alex and the diagnosis was that it had a broken hour wheel. This is common fault with the 1128 movement. I had the watch back this morning and I was amazed at how good it looks. The bracelet has brushed steel and polished steel elements and they look brand new. The case is the the same, it is immaculate. The watch has been stripped down, repaired, serviced and is running beautifully again. The crown feels precise when winding and adjusting the time. I am so impressed with the work undertaken by Alex. Communications were excellent throughout and the watch was returned in a smart little protective case. I noticed that the time had been set correctly which is reflective of the attention to detail that clearly goes into Alex's work. Absolutely superb service.

4 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

I cannot recommend Alex highly enough

I cannot recommend Alex highly enough, although unfortunately my watch was not repairable, but the information, advice,and customer service I received was first class, If anyone is looking for a reliable watch repair don’t hesitate to use The Watch Professional.

24 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Due to the sentimental value of my…

Due to the sentimental value of my Omega Seamaster, I had to choose carefully who to entrust my watch to.
I now know I made the correct choice. Alex The Watch Professional certainly lives up to his company name. He kept me fully informed on lead times and progress. My watch was returned very well packaged and protected.
I wont hesitate to use his services again.

21 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent communication throughout and…

Excellent communication throughout and excellent work.

Highly recommended

17 aprile 2023
Non scritta su invito
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Risposta di The Watch Professional

Hi Jeff,

Thank you for taking the time to leave a review and I am pleased you were happy with the service you received.

Valutata 5 stelle su 5

Quality Watch Servicing – Highly Recommended

Found The Watch Professional after some online searching and noticed that Alex had previously serviced a watch with the same calibre as the one I had – an Omega Cal. 613, all documented on his personal blog.

This gave me the confidence to give him a try and I was not disappointed. Alex provided excellent communication and ongoing updates (with photos) over the 6 weeks of the service – sounds long, but he’s in demand and it was very much worth the wait as my 50-year-old watch came back beautifully serviced and ticking away nicely.

He replaced the crown, mainspring, glass and stem alongside his standard vintage Omega service (assessment, strip-down, clean, lubricate, reassemble, testing). All at a very reasonable price; less than if I’d gone direct to Omega.

If you have a watch that needs servicing, I highly recommend The Watch Professional.

8 giugno 2023
Non scritta su invito

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