Do not buy - these vouchers have an expiry date and there is no grace period unlike that given by many other businesses at the moment. You might as well just burn cash instead... Also terrible custom... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I was given a gift card just before the first covid lockdown so was unable to use it. Once things opened up again I found my nearest centre that accepted cards was over 30 miles away. The card recentl... Leggi di più
A family member passed away having not used the gift card. Unfortunately it expired the very day we checked the balance online. HTA kindly sent a new card with 1 year extra validity. This arrived wit... Leggi di più
When I went to spend my gift card it had expired. Wouldn't give me a refund or another card. This is stealing!!
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
National Garden Gift Vouchers are the perfect gift idea for everyone as they can be used to purchase not just plants but garden furniture, gardening tools, barbeques and much more. You don’t need to be a keen gardener to appreciate a National Garden ...
Informazioni di contatto
1,8
Scarso
27 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Wish I could give zero stars
Wish I could give zero stars - I had a gift card which when I tried to use it was unable to - the garden centre advised me to contact them direct. They told me that the card was issued almost 3 years ago which is untrue - my friends purchased it in October 2019. The customer service is appalling they do not reply to emails and are basically rude on the phone.
Do not buy from this company - you have a high risk of losing your money.
19 novembre 2020
Non scritta su invito
Absolutely ridiculous and a complete…
Absolutely ridiculous and a complete waste of money! I was given an HTA Garden Gift card for my birthday back in April. I’m self isolating so am unable to spend it in store and all of the garden centres I’ve spoken to are unable to take them over the telephone for a home delivery order. In fact one garden centre has said they won’t be accepting them in the future because HTA deduct 17.5% commission which sounds outrageous!
Needless to say I’ve already asked HTA for a refund which they have refused to do. I’m very unhappy indeed!
15 ottobre 2020
Non scritta su invito
Difficult to redeem
I went to my local garden centre, chose what I wanted then waited in the queue for 15 minutes. I was then told that they only accepted paper vouchers, so had to pay on my debit card. I then went to a different garden centre who did accept gift cards, but was told in no uncertain terms that it was my responsibility to check the balance on the card, as it was “like a credit card”???? Utter rubbish. Think carefully before buying these, it seems that garden centres don’t want them!
22 agosto 2020
Non scritta su invito
Don't buy them for anyone you like!
The card ones are very difficult to redeem. Only the most expensive garden centres accept them and not always then , claiming their machine is not connecting / working. I've tried to get them exchanged for paper ones but no response!
13 luglio 2020
Non scritta su invito
Be very careful
Be very careful. My parents bought me a £100 voucher. However my local garden centres (all listed on the garden voucher website ) refuse to take them because of concerns about Coronavirus. Ive phoned the voucher phone number they referred me to another number. No reply. I’ve emailed. No reply. Be very very careful before you buy a voucher.
4 luglio 2020
Non scritta su invito
Watch out the expiry date!
Like all gift vouchers they come with any expiry date, but unlike most vouchers which is 2 years from date of purchase. These vouchers have fixed printed dates on them. So beware & spend them quick, as they point blankly refuse to extend them!
27 novembre 2019
Non scritta su invito
Watch the delivery charges!
Used them a few times for gift vouchers, service is good, but £1.50 delivery charge not so welcome, as you can get free delivery elsewhere on the web, and just as good service.
10 settembre 2018
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.