Love these underwear it’s now all I buy! Comfortable cotton pants vibes but look a bit more elevated and like lingerie! My only complaint is, after a couple of washes (hand wash or machine, I’ve tried... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
The product itself is amazing and I couldn’t be happier with the workout things themselves. I have had numerous issues with multiple orders though. Missing items, one order not showing up at all,... Leggi di più
L'azienda ha risposto
I have extremely sensitive skin that’s allergic to elasticized materials—so most underwear makes me break out in bumps. These are by far some of the most comfortable pairs I’ve ever had. Summer will b... Leggi di più
I have been buying Underdays for years - now my underwear drawer is almost completely only Underdays. I love everything about them - the fit, the style and the colours. The workout range is also amazi... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Underdays is an underwear brand that is redefining underwear through wellness. We started with a simple belief: anything that touches your most intimate parts should never be an afterthought. You shouldn’t have to choose between comfort, style, or health, so we reimagined underwear with you in mind. At Underdays, self-care is built into everything we do. We’re led by women, designed with our community, and backed by science. From fabric to fit, every every choice is intentional. Our pieces are made with breathable materials, OEKO-TEX® certified and free from anything harmful. Always soft. Always flattering. Made to move with you. This is underwear that becomes a ritual. Never an afterthought.
Informazioni di contatto
Regno Unito
- theunderdays.com
4,1
Molto buono
107 recensioni
Ha risposto al 72% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Highly disappointing experience. I was a returning customer but will not be purchasing again.
Very poor timings processing refunds of items that have not been opened and returned in a timely manner.
Dear Team underdays, any news on my return please?
This is also part of a timely customer service.
I have purchased items before and have not used returns. However I am disappointed regarding your timings to processing returns. Especially as the items had not even been opened or taken out of their envelopes.
I hope you will resolve my refund request in a timely manner.
Best Wishes,
Marilena
Hi Marilena,
Thank you for letting us know. All returns go through the inspection. Please rest assured that your return will be resolved soon and we'll get back to you with the confirmation.
Best,
The Underdays Team
On Mon, Jul 21, 2025, at 12:24 PM, Marilena Pevreall
Hi ,
I have not even opened the individual envelopes. They are intact .
On Mon, Jul 21, 2025, at 10:56 AM, Team Underdays wrote:
Hi Marilena,
Thank you for getting back to us.
Your return has been received but not inspected yet. Return inspection may take up to 14 days. Rest assured that once everything's processed, we'll get back to you with the confirmation.
Best,
The Underdays Team
On Mon, Jul 21, 2025, at 10:26 AM, Marilena Pevreall
Dear Customer Care,
Have you got any update regarding my refund please?
Many thanks.
On Thu, Jul 17, 2025, at 05:19 PM, Marilena Pevreall wrote:
Thank you
On Thu, Jul 17, 2025, at 08:51 AM, Team:
Hi Marilena,
Thank you for letting us know. Once the return is received and inspected, we'll send you a confirmation of your refund.
Best,
The Underdays Team
On Thu, Jul 17, 2025, at 08:03 AM, Team Underdays > wrote:
Hi 11,
Thanks for contacting Underdays!
We have received your email and we will get back to you as soon as we can.
On Thu, Jul 17, 2025, at 08:03 AM, Marilena Pevreall wrote:
Dear Customer Care,
Thank you.
I just posted my return.
I love the brand but I needed something different this time.
Looking forward to receiving my refund .
Please find attached return information.
25 luglio 2025
Non scritta su invito
Super comfy
Excellent comfy underwear lovely colours have now bought about 6 sets and find them supper comfy as no labels or seams well with the money
12 luglio 2025
Non scritta su invito
Expensive underwear
Expensive underwear, overpriced and nothing special
26 marzo 2025
Non scritta su invito
poor communication about returns &…
poor communication about returns & refunds — don't waste your money if you're not sure on sizing!
22 maggio 2025
Non scritta su invito
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