The Tiny Bed Company Recensioni 173

Great! We don’t have much space so needed a space saver cot. The only issue is I could not find a mattress protector that would fit. I ordered 2 made to measure mattress protectors and they were high quality and fit perfectly. Would definitely recommend.

I had a beautiful cot that was a non standard size. The care and attention paid to my multiple queries regarding size and safety were all quickly and efficiently answered by Jessica. My order arrived in less time than quoted, the mattress is the perfect size, and the quality superb.
There are other companies that offer a bespoke mattress service, but none take the trouble that this company does. The cost of the mattress was only slightly more than buying a standard mattress, so excellent value for money too.

We ordered a custom size mattress in the premium nursery grade foam. We have an old cot from 1997 which isn’t a standard size, and the mattress we ordered is perfect in every way- measurements, quality, materials and quick manufacture/delivery.
Would definitely order again, thank you

Had the most amazing experience with this company. Ordered a set size mattress and the wrong one arrived, got in touch with customer care and they were so quick and efficient with making sure I had the mattress collected and a new one ordered right away. Given this was directly over the Christmas period, they were still quick to act and continuously checked on my and my order throughout the process (which overall only took a few weeks). So extreemely happy with result of bespoke made matress and highly recommmend.

Fantastic made-to-measure products and service!
So impressed with this company. Great communication, advice and products. Received my made-to-measure mattress, protector and sheet only a few days after they received the template from me. Will use again and recommend.

Absolutely perfect.

I was struggling to find a replacement mattress for my existing Maxi Cosi Iora - even the manufacturers website doesn’t stock them! - and couldn’t find any other mattress that fit the bedside cot correctly. I even tried a newer model of the Maxi Cosi and the mattress wouldn’t lay flat. When I came across the Tiny Bed Company I was worried it wouldn’t arrive in time for baby, but it came well in time. The mattress is of a very high quality and I’m very happy with it. Thank you!

Excellent quality mattress.. Impressed!!!!

It’s been more than 10 business days since i submitted the order, and it hasn’t been fulfilled yet. The company claims it has faced delays over the year end period and that they are treating the order as a priority; this however did not result in anything tangible. Still no dispatch or delivery, after more than 10 business days. Extremely disappointing.

Very easy and quick turn around , excellent

beautifully made product and very helpful company in making sure we had the correct fit for the crib.

Fab service! Gorgeous mat

Mattress I order very comfortable for my child
Quick delivery
No issues

I ordered the stokke v2 mattress which the website says measures at 122x 68 cm. The mattress that was delivered measures at 69.5 in width and therefore doesn’t fit my cot. I have been emailing with the company all week about this. First they said my cot was the wrong version, which it isn’t. Then they said the stokke v2 dimensions are 70 cm wide - I then sent them the spec from stokke that confirms the dimensions are 68 wide (which is also what they advertise on their website).

They are refusing to refund me (because I took the mattress out of the plastic) or replace the mattress with a correctly sized mattress.

I have sent multiple photos and links with evidence and they are refusing to move forward.

I have asked for someone to call me and they haven’t and there’s no number to call.

Buyer beware

The service was second the non.
The mattress is amazing. So well made. Very happy customer.

Fast delivery, excellent products and good communication

Had a custom crib mattress made, very quick email response confirming sizes etc with in minutes of order being placed, and I thought pretty reasonable price wise and good service.
I then emailed them exactly 40 minutes later to ask if they would add custom made sheets to my order so I didn’t have to pay double postage, their response “I was to late” as the order had been processed!
I would have understood if they’d made the mattress and mailed it but it was literally 40 minutes from mattress order to requesting custom made sheets.
So sadly went else where and didn’t pay postage.
A little flexibility would have helped.
Mattress received today does have a strange smell to it, also no email saying been dispatched it had been left and blown under our car !
So it’s been a mixed experience sadly the negatives out ways the positives.

Excellent products, good prices, easy website and good delivery times.

Lovely quality you can't find other places. Great customer service.

Misleading description for mattress caused me to purchase the incorrect size of mattress. Company not taking accountability, very poor customer service