Thetford Australia Recensioni 

552
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

These guys are great to deal with and have an extremely 'user-friendly' website for placing orders. We've had 3 experiences so far and each time they include a 'freebie' product to try out. A great ma... Leggi di più

Valutata 5 stelle su 5

I received my parcel from the local post office but it appeared to be partly open. On investigating further at home some of my items had obviously fallen out in the transit. One phone call to Thetford... Leggi di più

Valutata 1 stelle su 5

Absolutely outrageous and beyond disappointing! I shattered the glass of my Thetford Topline 902 induction hob, and to my shock, there is no replacement glass available. For any premium induction hob... Leggi di più

Valutata 5 stelle su 5

Website easy to navigate. The shopping process and the processing is seamless. Communication is well done for each stage of the process. Postage is always quick. Will continue to use the site. Keep an... Leggi di più

Dettagli dell'azienda

  1. Produttore

Scritti dall'azienda

Thetford is a world market leader in mobile sanitation, refrigeration, cooking appliances, external doors and toilet care and maintenance products designed for the camping, caravan and RV market. At Thetford we have a passion for all things involving leisure, camping, travel and adventure. Our high quality, innovative products provide our customers the ability to enjoy the comforts of home on the road. Because your journey is our journey.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

552 recensioni

5 stelle
4 stelle
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4,5

Tutte le recensioni

(552)

50 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Worst Company Ever

Honesty Thetford Wants No Problems ..
I first Bought Thetford Fridge 3.5 Years ago . In the First 3 months . The Thermocouple shit itself.$500 later Labour included . Freezer Door Hinges snapped . Thermocouple was not the problem . As I was down in Victor Harbour S.A . so if I wanted the Fridge looked at I had to Take my Caravan to Barossa valley. To Thetford Dealer. He couldn't fix it all he did was Burnt the Wiring out . So then I had to Tow Caravan to Ballarat Victoria. They inspected the Fridge and said it has to be Replaced . So I got the Replacement. Was told there is no Warranty. Within 4 months it Packed up . As I was lead to Believe their was no Warranty. As my Caravan is my Home a 9Kg Bottle of Gas a week . So Thetford sent me to their Authorised Dealer . The First one said they don't Touch Thetford Products. So onto the Second Dealer . He was closed . Left 4 messages no Reply..Had the Circuit Board Replaced . Within 2 weeks it Shit itself .. Found a Dometic Fridge on Facebook Market. Works a Treat gets Cold . Had it for 3 weeks still on the Same Bottle Gas .
I will never Purchase Thetford Products Ever Again .. Their Products are Absolutely Crap.. Their Is No After Sale Service .. It's like the Old Saying Goes .. We Got Your Money . Now Go Away .. Shame On You Thetford . Very Un Australian..

1 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

The website was easy to use

The website was easy to use, and the staff interaction was easy and friendly.
I was puzzled that you offer the toilet seal lubricant soray by email when it us now classes as flammable and not deliverable by email. However I was able to get a can of that spray at my local RV supplier, so no problem.

2 dicembre 2024
Valutata 5 stelle su 5

Happy Campers

We ordered a second cassette for our caravan and were impressed with the ordering process and prompt delivery. Hopefully having a spare cassette will give us more certainty in remote travel. The bonus toilet sachets were appreciated.

2 dicembre 2024
Valutata 3 stelle su 5

Tracking issue

Unable to log into tracking and had to ring to find out name of delivery company and after logging in found that parcel had supposedly been delivered. I then had to continually follow up non delivery of one parcel

26 novembre 2024
Valutata 4 stelle su 5

Hold down accessories

The hold down accessories should have been part of original order. I thought that the absence of this part was that the P.P. somehow stayed put. I was wrong and had to spend a further $85 to lock it down.
Not a good look.

28 novembre 2024

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