The TCM Group Recensioni 327

TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

It was a really great experience, and I thought the enthusiasm with which it was delivered was incredible. I saw the perfect combination of theory, individual work, and group work as a real added valu... Leggi di più

Valutata 5 stelle su 5

I took the 5-day mediation course with Marie Coombes. The course was very well-structured, striking the perfect balance between theory and practice. Marie was a brilliant instructor, who explained and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The whole course was full of information to help in the mediation process, being given the tools and structure to be able to proceed in the future with this will be really helpful.

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent training but too short- should have been two days - Fabulous trainer Marie - very good at keeping it focused, clear and taught us all new, important skills to move forward in resolution/med... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Consulente per la gestione aziendale
  2. Centro di formazione e coaching
  3. Centro formativo
  4. Consulente per le risorse umane
  5. Servizio di mediazione
  6. Centro di formazione

Informazioni su The TCM Group

Scritti dall'azienda

TCM putting people first

TCM is a leading global provider of mediation, investigations, coaching, conflict management, HR, culture change, turnaround and leadership consultancy and training services.

These companies are part of the TCM Group:

The TCM group Engage Leadership The Mediation Company Resolution Framework People & Culture Engage Coaching Transformational Culture The Investigation Company The People & Culture Association

Informazioni di contatto

Join us at TCM Academy

At the TCM Academy we provide world-class training.

4,9

Eccellente

TrustScore 5 su 5

327 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Great mediation course

Great course, really comprehensive and a brilliant model for workplace mediation !

27 giugno 2025
Non scritta su invito
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Risposta di The TCM Group

Hi Sally, thank you for your kind review! We are so pleased to hear that you enjoyed the course. Kind regards, The TCM Group.

Valutata 5 stelle su 5

Professional approach

Professional approach. Great trainers. Really enjoyed it!

26 giugno 2025
Non scritta su invito
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Risposta di The TCM Group

Hi Justyna, thank you for your kind review! We are so pleased to hear that you enjoyed the course. Kind regards, The TCM Group.

Valutata 5 stelle su 5

Fantastic experience on 2 day mediation course

Great training session led by Polly who was fantastic. I feel much more confident holding mediation sessions now

18 giugno 2025
Non scritta su invito
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Risposta di The TCM Group

Hi Alisha, thank you for your kind review! We are so pleased to hear that you feel more confident to conduct a mediation following your training with Polly. Kind regards, The TCM Group.

Valutata 5 stelle su 5

Marie was a great facilitator!

Marie was a great facilitator!! thank you! I found the sessions really well run and the content was delivered in an interesting and fun way.
The group discussions were facilitated well, and I appreciated Marie sharing her personal experiences of mediation.

24 aprile 2025
Non scritta su invito
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Risposta di The TCM Group

Hi Annie, thank you for your kind review! We are so pleased to hear that you enjoyed the session run by Marie. Kind regards, The TCM Group.

Valutata 5 stelle su 5

A very well run course

I recently completed a Mediation course run by TCM. The course was run very well, with there being lots of course handout and a very well written workbook. The Lecturers on the course were extremely good and professional. I would highly recommend the TCM Group based upon my experience.

30 maggio 2025
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Risposta di The TCM Group

Hi Gary, thank you for your kind review! We are so pleased to hear that you would highly recommend us and that you enjoyed the course. Kind regards, The TCM Group.

Valutata 5 stelle su 5

Informative and well delivered.

I found the course very useful and informative, facilitated in a professional manner by a knowledgeable expert in their field. It was well organised and delivered quality content. It was fast paced and covered a lot, so I would recommend people new to culture change do some pre-course reading in advance of attending. Would recommend to others.

27 maggio 2025
Non scritta su invito
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Risposta di The TCM Group

Hi Andrea, thank you for your kind review! We are so pleased to hear that you found the course useful and informative. Kind regards, The TCM Group.

Valutata 5 stelle su 5

Work Place Mediation Qualification - High Quality Learning Experience

The content of the course was very well put together. The facilitation was excellent. The course does really need you to commit to it as it is fast paced and covers a range of theories and practical work. I would recommend this course for anyone who wants to gain quality work place mediation skills.

12 maggio 2025
Non scritta su invito
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Risposta di The TCM Group

Thank you for your kind review! We are so pleased to hear that you enjoyed our course. Happy Mediating! Kind regards, The TCM Group.

Valutata 5 stelle su 5

5 day mediation course

I attended the 5 day mediation course - the facilitator Marie was brilliant, so engaging and with a wealth of experience to ask lots of questions and get best practice and plenty of real life examples. The course itself is so thorough and I feel equipped to deal with mediation.

12 maggio 2025
Non scritta su invito
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Risposta di The TCM Group

Hi Charley, thank you for your kind review! We are so pleased to hear that you feel fully equipped for mediation following our National Certificate in Workplace Mediation course. Happy Mediating! Kind regards, The TCM Group.

Valutata 5 stelle su 5

I did the 3-day Resolution Facilitation…

I did the 3-day Resolution Facilitation course, and it was one of the most enjoyable, informative and thought provocting courses I have been on.

The pre-course support from Cameron was first-class, and the tutor, Alex, kept it lively and real. Well recommended.

13 marzo 2025
Non scritta su invito
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Risposta di The TCM Group

Hi Tom, thank you for your kind review! We are so pleased to hear that you found the course enjoyable and had a good, all-round experience with us. Kind regards, The TCM Group.

Valutata 5 stelle su 5

The TCM Group training was five star

The TCM Group training was five star. The course was structured, balancing theory, skillsets and practice in the timeframe, and was delivered by extremely experienced, top-quality professional mediators. The support team and aftercare were also exceptional. I would strongly recommend this qualification and really appreciate the TCM Group's culture and values: I will train with them again.

2 maggio 2025
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Risposta di The TCM Group

Hi Louise, thank you for your kind review! We are so pleased to hear that you found the experience with us exceptional. Happy Mediating! Kind regards, The TCM Group.

Valutata 5 stelle su 5

The mediation course was excellent

The mediation course was excellent - extremely high quality training, would thoroughly recommend.

2 maggio 2025
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Risposta di The TCM Group

Hi Nicky, thank you for your kind review! We are so pleased to hear that you enjoyed our course and would recommend. Kind regards, The TCM Group.

Valutata 5 stelle su 5

Great training

It was a very helpful, informative and enjoyable learning experience.

24 aprile 2025
Non scritta su invito
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Risposta di The TCM Group

Hi Ping, thank you for your kind review! Kind regards, The TCM Group.

Valutata 5 stelle su 5

I recently attended the 3 days workshop…

I recently attended the 3 days workshop on conflict resolution facilitator course. It contributed to my learning and gave me confidence in solving complex issues at workplace.

1 aprile 2025
Non scritta su invito
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Risposta di The TCM Group

Hi, thank you for your kind review! Kind regards, The TCM Group.

Valutata 3 stelle su 5

Left unsure

I recently attended the free webinar to gain insight into the 5 day mediation course and assess whether it would be worth investing in.

While the final 20 minutes of the session were genuinely useful, I found that a significant portion of the webinar – particularly the first 45 minutes – was heavily focused on sales content. Additionally, the extended personal account of the CEO’s journey, while perhaps inspiring to some, felt unnecessary and took away from the core purpose of the session.

A more balanced structure with practical content earlier on would have made the session more valuable for prospective participants.

Good session to have in the background as it takes awhile to get to the meat of the topic.

23 aprile 2025
Non scritta su invito
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Risposta di The TCM Group

Hi Kimbra. Thanks for leaving your review and your detailed feedback. I'm glad you found the free 3 hour mediation skills topic taster useful.

I'd like to give a bit of context in light of your feedback:

The first ten minutes allowed my training and events manager to explain how the TCM Academy works (this is a core part of the topic taster - albeit it's not practical as such but it's important). I then set out my 30 years experience of mediation and RJ to set the session into context and to showcase how universally useful these skills and processes can be.

I also delivered the session and I ensured there were numerous interactive elements throughout the entire webinar including group work, Q&A, practical exercises and a detailed case study of a mediation case.

I am very happy to take all feedback on board and would be very happy to have a chat to discuss this further.

A lot of hard work went into designing and delivering this 3 hour topic taster, it was provided free of charge, plus the overall feedback during and following the session was so supportive and positive.

My antenna is always up for 'salesy' content and I genuinely don't believe that was what was going on. We did however want to showcase our expertise and commitment to excellence - as you'd expect on a topic taster. It seems that you found that didn't align with your expectations which I am sorry to hear.

If you wish, you can email me at david.liddle@thetcmgroup.com. I'd love to hear from you.

Many thanks, David Liddle, CEO of TCM

Valutata 5 stelle su 5

Psychological Diversity

This is the second course I have attended with the TCM Group. The courses are really well presented, really well written and really really informative, which then raises even more questions, all of which are answered with honesty, compassion and indepth knowledge. Marie Coombes is a joyously amazing consultant always willing to go to the extra mile.

3 aprile 2025
Non scritta su invito
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Risposta di The TCM Group

Hi Gail, thank you for your kind review! We are so pleased to hear that you have enjoyed two of our courses with Marie. Kind regards, The TCM Group.

Valutata 5 stelle su 5

Engaging and interesting

I came to the course knowing very little about investigations and left with a good awareness of the subject. The presenter was really engaging and made the subject matter come alive by providing numerous real life examples from his vast experience of working in the field. He was really engaging and the session soon became discursive as people felt self to ask questions and make comments throughout.

28 marzo 2025
Non scritta su invito
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Risposta di The TCM Group

Hi Ruth, thank you for your kind review! We are so pleased to hear that you enjoyed the course. Kind regards, The TCM Group.

Valutata 5 stelle su 5

Trainers and customer care

TCM has great trainers who provided a powerful training on mediation. The tools provided throughout and after the training are more than useful. The customer service was flexible and effective.

21 marzo 2025
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Risposta di The TCM Group

Hi Bernadett, thank you for your kind review! We are so pleased to hear that you enjoyed the course and found it useful. Kind regards, The TCM Group.

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