The Sun & My Soul Recensioni 

101
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Exceeded our expectations. We bought this as a present for a close friends birthday. She was delighted with it. I did the build a box and did think it wouldn’t all fit in when I kept adding to it but... Leggi di più

Valutata 5 stelle su 5

I ordered a birthday gift from this shop, and while there were some delays due to the parcel company (not the seller’s fault at all), ‘The Sun & My Soul’ CEO, Jutta, went above and beyond to help me t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely love this company, found you on google and have made a few purchases now for friends going through a tough time. Totally unique and thoughtful gifts. It really has made such a difference to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It was a happy accident that I came across this site while looking for a gift for a friend. Lovely, different items that promote self care. Great for a gift or to treat yourself. Reliable company, eve... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli da regalo
  2. anche in
  3. Negozio di prodotti di bellezza e per il benessere

Scritti dall'azienda

The Sun & My Soul⎜Recharge Your Soul with Luxurious Self-Care 🌞 Handmade self-care gifts made in the UK with mindfulness for promoting mental, physical, and spiritual wellbeing. #selfcareclub The Sun & My Soul is a small business based in London, dedicated to crafting products that inspire self-care and compassion, even on the busiest days. They firmly believe that self-care lies at the core of mental, physical, and spiritual wellbeing. Their mission is to shed light on the transformative effects of nurturing one's soul. Through their products and messages, they aim to break the stigma surrounding mental health conversations and encourage open dialogue. They want everyone to feel empowered to share their struggles and find support in knowing they're not alone. Carefully handcrafting ethically responsible and sustainably made products, they exclusively offer their own creations. From premium soy wax candles, hand-poured with care, to their meticulously curated home spa collection, each item is designed to nurture and nourish the mind, body and soul. Or choose from our handpicked selection of soy wax candles, natural beauty gift sets, or wellness journals to gain a companion on your wellbeing journey.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

101 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(101)

2 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Always the best products!

Always the best products, I live for the affirmation candles - gives me a bit of extra positivity when I need! I love The Sun & My Soul's whole meaning, aesthetic and vibe. And will always support this small biz🤍

5 dicembre 2023
Non scritta su invito
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Risposta di The Sun & My Soul

Thank you for your review! Lovely to hear that you loved our candles. We hope it brings you positive vibes when you need it! :)

Valutata 5 stelle su 5

It is a gift to remind people you love them.

It was lovely to be able to send my sister something from another country when she wasn't feeling well. She gushed about as soon as she opened it. It's a gift to remind people you love them.

20 novembre 2023
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Risposta di The Sun & My Soul

Thank you for your kind words! :) We're glad we could help sending a gift to your sister when she needed it!

Valutata 5 stelle su 5

Excellent service

Excellent service. Beautiful candle. Good value for money. Arrived promptly and well packaged. Followed up to see if package had arrived. Recommend.

6 novembre 2023
Non scritta su invito
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Risposta di The Sun & My Soul

Thank you for your lovely feedback! We are glad you liked our candle! :)

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Answered my email immediately and assisted me with what I needed.

30 ottobre 2023
Non scritta su invito
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Risposta di The Sun & My Soul

Thank you for your positive feedback! We're glad we could help. :)

Valutata 5 stelle su 5

Amazing box full of beautiful items 😍…

Amazing box full of beautiful items 😍 such care and attention to detail put into it as well, definitely worth the money, will be ordering it for others as well!

1 luglio 2023
Non scritta su invito
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Risposta di The Sun & My Soul

Thank you for your feedback! We're glad you had a great experience! :)

Valutata 5 stelle su 5

Delighted

My friend was over the moon with her box of goodies. It was beautifully packaged and arrived in good time. Will definitely use again. Thank you!

23 luglio 2023
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Risposta di The Sun & My Soul

We are glad to hear that your friend liked the gift box! :) Thank you for your feedback!

Valutata 5 stelle su 5

Beautiful journal

Beautiful journal, lovely quality, arrived quickly!

11 luglio 2023
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Risposta di The Sun & My Soul

Thank you for your lovely feedback! We're glad you like the journal :)

Valutata 5 stelle su 5

Firstly

Firstly, the candle was beautiful. It was gift wrapped very nicely and it arrived quickly.

18 aprile 2023
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Risposta di The Sun & My Soul

Thank you for your lovely feedback Maria!

Valutata 1 stelle su 5
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Risposta di The Sun & My Soul

Thank you for taking the time to share your feedback regarding your recent order. We understand that you have expressed dissatisfaction with our services due to a discrepancy in the delivery of your order.
Upon receiving your review, we investigated the matter thoroughly and found that our records indicate the order was delivered to the address provided. Additionally, we have photographic evidence that confirms the delivery of the package.

We would like to reassure you that we take such concerns very seriously, and we are committed to ensuring the satisfaction of all our customers. After a series of email exchanges between us, we offered to send a new product or refund your purchase to resolve the issue. However, you did not accept our offer, and we apologise that we were unable to resolve this matter to your satisfaction.

Valutata 5 stelle su 5

Amazing customer service

Amazing customer service. Even when I got the address wrong they were so understanding and patient and offered to resend the package without charging me again.

5 febbraio 2023
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Risposta di The Sun & My Soul

Thank you so much for your review! :) We are happy we could help!

Valutata 5 stelle su 5

I hdn no problem ordering satisfied customer .

I hdn no problem ordering the stuff got it quickly for Christmas present .they were delighted with the candle .i would use this company again good choic of goods .

29 dicembre 2022
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Risposta di The Sun & My Soul

Thank you so much for your lovely review! :) We are glad you like the products.

Valutata 5 stelle su 5

Very happy returning customer

It was my second shipping with The Sun & My Soul, this time I trusted them enough t purchase all Christmas gifts to my co-workers and colleagues. I am very happy with the quality of the products and the variety I could pick from. Defiantly recommend.

19 dicembre 2022
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Risposta di The Sun & My Soul

Thank you so much for your lovely review! :) We are glad you like the products.

Valutata 5 stelle su 5

Great candles!

Great candles! Fab delivery - super fast and packaged well.

1 ottobre 2022
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Risposta di The Sun & My Soul

Thank you so much! :)

Valutata 5 stelle su 5

Quick delivery

Quick delivery. Candle and notebook purchased as a gift, candle smelt divine. Will definitely use again.

26 agosto 2022
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Risposta di The Sun & My Soul

Thank you so much for your kind words! We are so happy you loved your experience with us.

Valutata 5 stelle su 5

Most amazing candles with crystals

Most amazing candles with crystals. Have bought multiple times and will definitely keep supporting this company. Fast delivery.

5 settembre 2022
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Risposta di The Sun & My Soul

Thank you so much for your feedback! :) We are so happy you like our candles.

Valutata 5 stelle su 5

Amazing service from The Sun and My…

Amazing service from The Sun and My Soul. One of my items had unfortunately gotten damaged in transit and I was kindly sent a new one straight away. The candles smell so good and are really good quality. Would definitely shop here again.

20 agosto 2022
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Risposta di The Sun & My Soul

Thank you for your lovely review! :)

Valutata 5 stelle su 5

Purchased a gift box for a client who…

Purchased a gift box for a client who needed a pick me up - I heard from the client to say that the products looked amazing and she was really looking forward to using them.

The customer service team here are second to none! Thank you!

11 agosto 2022
Non scritta su invito
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Risposta di The Sun & My Soul

Thank you so much for your lovely feedback! We are so happy you liked your experience with us!

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