I’ve had many positive experiences with the Sports Edit. They have great sales, deliveries come quickly and they always make it right if I have any issues. Thank you to Jasmine who helped me out today... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Sofia from The Sports Edit Customer Care Advisor team, was incredibly helpful when I had an issue with my order. Very quick responses, and just genuinely lovely to chat to. Made it a great experience... Leggi di più
Don’t waste your time with this site. Paid for order, received order confirmation and then heard nothing for a week…. Emailed them and just got a message saying order was cancelled … Pathetic After... Leggi di più
L'azienda ha risposto
****Edit **** Customer services have reimbursed my delivery charge. I ordered the trainers again and am awaiting their arrival 🙏 Ordered for the first time this week. Waited on my new trainers to... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At The Sports Edit, we want to inspire your movement. As part of the Marks & Spencer family, we bring you a trusted, curated selection of the world’s most exciting activewear brands. From global names like Nike, Adidas and On, to emerging brands like Sweaty Betty and Varley, we’ve got you covered for any activity. Shop with confidence, knowing you’re backed by M&S’s legacy of trust, style and value. *Enjoy FREE shipping on UK orders over £70, FREE UK returns/exchanges, and 10% off your first order.*
Informazioni di contatto
London, Regno Unito
- support@thesportsedit.com
- thesportsedit.com
3,9
Molto buono
948 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I made an order during Black Friday…
I made an order during Black Friday sales for a shoe and had to cancel - sportsedit responded quickly after emailing and refunded /cancelled orders without any issue.
would love to buy from them again.
28 novembre 2025
Non scritta su invito
Risposta di The Sports Edit
Hey Jeffrey, we’re really pleased to hear that we could help, thank you so much for your very kind review!
Always here to help,
The Sports Edit Team
Needs to supply a contact number for customers to call
Thank you for my refund
Another update - no refund received and impossible to speak to anyone.
Further update.
Even though they said they have been in contact - they haven’t. No one has informed me that my parcel was lost in transit and that they were going to refund me. I wish online sales companies would simply pick up a phone to make contact with clients. It would make such a difference to their customer service.
UPDATE - still no response. Checked my spam folder. What email address do you have ?
Will someone please respond to my emails regarding delivery. Been waiting 3 days for a reply to my message - no items delivered and no response to find out where they are.
28 novembre 2025
Non scritta su invito
Risposta di The Sports Edit
Dear Sue, we are very sorry to hear this. After taking some time to review your communication with our team, I can see that we have been in touch already to confirm that your parcel was unfortunately lost in transit. Your order has already been fully refunded along with communication from us, and an apology, but sadly our emails may be going to your spam folder.
We hope you can understand that we have done everything possible to help, and we're so sorry for any misunderstanding there.
Always here to help,
The Sports Edit Team
New Customer Experience
Just made my first purchase from The Sports Edit great Black Friday bargain ,thank you .
I had a question about my order, and I was pleasantly surprised to get a quick reply from ,Jasmine who was very helpful and gave me the information I had asked for
Answered my question and said to get back in contact should I need to
Always a bit of a worry with online orders that sound very good
Will definitely use this company again
27 novembre 2025
Non scritta su invito
Risposta di The Sports Edit
Hi Beverley, we are so pleased to hear you have had a great experience speaking with our team! Thank you for taking the time to leave us such a kind and positive review, it really means a lot to us.
Always here to help,
The Sports Edit Team
Thank you Sofia!
Would give Sports Edit and their lovely representative Sofia 5 stars, but unfortunately my order didn't arrive though this was Evri's fault rather than The Sports Edit.
Evri were a shambles but Sofia was great and quickly arranged a replacement to be sent. She is a credit to the company - please pass on my thanks to her.
24 novembre 2025
Non scritta su invito
Risposta di The Sports Edit
Hi Jennifer, thank you so much for your lovely review! We’re very sorry to hear about the delivery issues you experienced, but we’re delighted that Sofia was able to get everything resolved quickly for you.
Always here to help,
The Sports Edit Team
Sofia at customer services was…
Sofia at customer services was fantastic
I wanted to return a pair of trainers and replace them with a larger size
She guided me thro and sorted it quickly and efficiently
Processing the original order also worked easily
Will use the sports edit again
Thankyou sofia
20 novembre 2025
Non scritta su invito
Risposta di The Sports Edit
Hey Angela, we are so glad to hear you had a great experience speaking with Sofia! Thank you for taking the time to leave us a positive review.
Always here to help,
The Sports Edit Team
Great service and support.
The product was good and the goods were despatched efficiently. Some problems over delivery with Evri but the support from Spots Edit was really good and the result was the parcel arrived a few days later. Great communication throughout.
17 novembre 2025
Non scritta su invito
Risposta di The Sports Edit
Hi Jennifer! Firstly, we are very sorry again about the issues you had surrounding your delivery, thank you so much for your feedback. Despite this, I am really pleased that we could change your experience into a positive one by getting everything resolved quickly :).
Always here to help,
The Sports Edit Team
Excellent customer service
Customer services for most companies are a nightmare to chase but the sports edit is always quick to respond and deal with any problem. Excellent :)
10 novembre 2025
Non scritta su invito
Risposta di The Sports Edit
Hi LB, we are so glad to hear you have had a great experience, thank you for taking the time to leave a review!
Always here to help,
The Sports Edit Team
Amazing customer service
Amazing customer service very helpful and so quick to respond and help me.
Sofia was brilliant thank you again 😊
6 novembre 2025
Non scritta su invito
Risposta di The Sports Edit
Dear Nicola, We’re delighted to hear you had such a positive experience when speaking with Sofia, thank you for leaving us a kind review.
Aways here to help,
The Sports Edit Team
Risposta di The Sports Edit
Hi Ellie, we are so sorry to hear this! Please could you reach out to our customer care team via our Help Center - we will be there for you to have this resolved right away.
Always here to help,
The Sports Edit Team
Good prices
Good prices, fast delivery and points, which makes me want to buy again
21 ottobre 2025
Non scritta su invito
Risposta di The Sports Edit
Hey Susan, thank you for your amazing review! We’re so pleased you’re happy with our service.
Always here to help,
The Sports Edit Team
Great customer service
Quality of products is good, delivery is prompt and if you need to return anything it is free and you get am immediate refund. Excellent customer service!
23 ottobre 2025
Non scritta su invito
Risposta di The Sports Edit
Hey Lin, We truly appreciate your positive feedback, thanks for being such a valued customer.
Always here to help,
The Sports Edit Team
Love these trainers
Perfect fit, great value and arrived really quickly too.
2 ottobre 2025
Non scritta su invito
Risposta di The Sports Edit
Hey Laura, we are so glad to hear you have had a great experience, thank you for taking the time to leave a positive review!
Always here to help,
The Sports Edit Team
I thought the delivery time was well executed, but…
I thought the delivery time was excellent as it arrived at the agreed upon time. However, when I opened my package I had found it was in the wrong colour. I checked my order to see if id placed it on accident but it also remained the same as what i first thought. I wasn’t massively disappointed as I did also enjoy this colour of the dress. Although for the price I paid and the fact that my welcome discount code did not work on my first order, meant the bad out weighed the good. It may have just been my experience, so I’m sorry if the review is slightly harsh, but it’s only so you guys can improve further.
20 ottobre 2025
Non scritta su invito
Risposta di The Sports Edit
Hey Darcy, we’re so very sorry this happened and completely understand your frustration. This absolutely should not have occurred, and we’d love the chance to make it right for you. If you could please reach out to our Customer Care team via our Help Centre on our website, we’ll do everything we can to resolve this and ensure you’re happy with your purchase. Thank you for sharing your feedback.
Always here to help,
The Sports Edit Team
always easy shopping with The Sports…
always easy shopping with The Sports Edit. and fab products!
14 ottobre 2025
Non scritta su invito
Risposta di The Sports Edit
Hi Victoria, thank you so much for your 5-star review, we’re thrilled to hear you’re happy with your experience.
Always here to help,
The Sports Edit Team
Always amazing
I have been shopping for years with The Sports Edit and again they have been amazing especially as I sadly had to return one item x
Thank you always 💜💜
20 ottobre 2025
Non scritta su invito
Risposta di The Sports Edit
Hey Elaine, We’re so grateful for your kind review and continued support over the years, thank you for being such a valued customer.
Always here to help,
The Sports Edit Team
Risposta di The Sports Edit
Hey Pam, It’s wonderful to hear you’re happy, thank you for leaving us such a lovely review.
Always here to help,
The Sports Edit Team
Easy to purchase delivery was on time
1 ottobre 2025
Non scritta su invito
Risposta di The Sports Edit
We are so pleased to hear you had a great experience shopping with us, thank you for taking the time to leave a positive review :).
Always here to help.
The Sports Edit Team
Risposta di The Sports Edit
Hey Yeneviet, We’re so grateful for your kind review and continued support, thank you.
Always here to help,
The Sports Edit Team
Good service
Good service. Packages arrived safely and returns went well. Refunded quickly and the Varley item arrived bought was the cheapest online anywhere.
18 ottobre 2025
Non scritta su invito
Risposta di The Sports Edit
Hey Karen, Thank you so much for your 5-star review, we’re thrilled to hear you’re happy with your experience with us.
Always here to help,
The Sports Edit Team
Risposta di The Sports Edit
Hi Prisha, We’re delighted you had such a positive experience when shopping with us, thank you for sharing your feedback.
Always here to help,
The Sports Edit Team
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