The Roost Recensioni 

64
•
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Delighted to have sourced the chinese elm bench from the Roost. I live in Northern Ireland and not every online company will deliver to my area. Was very pleased the Roost could deliver for a reasonab... Leggi di più

Valutata 5 stelle su 5

What an excellent website! I loved playing with the Roost Visualiser before buying the items in my Wishlist. The tool is even better than going in-store as you can visualise multiple products from man... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Great purchase and delivered day later. Would cost 3 X more from a London Decorator

L'azienda ha risposto

Valutata 5 stelle su 5

I absolutely love my hot water bottle cover, so well made, and makes me smile.

Dettagli dell'azienda

  1. Negozio di mobili
  2. anche in
  3. Negozio di articoli per l'illuminazione
  4. Negozio di divani
  5. Negozio di mobili per camere da letto
  6. Negozio di scaffali
  7. Negozio di tappeti

Scritti dall'azienda

Everything to furnish your home. All in one place. Browse, visualise and buy the best British brands with confidence. Furnishing a new home should be a joyful and stress-free experience. However, planning and furnishing a new home is a complicated and often dispiriting experience. Worrying about product dimensions? Wrestling with colour schemes? The Roost is the solution to all these problems. The Roost offers the complete home shopping experience, removing uncertainty and difficulties and adding a big boost of joy into the mix. The Roost is a landing place which delivers the complete interior experience, for free. Our designers have hand-picked a selection of local brands and products. Explore the curated range to create a look that feels like you. The unique drag-and-drop design software lets you try before you buy. You can visualise exactly how the products will look in your space. And know you’ve made the right choice. The 2D tool allows you to experiment with colour schemes. Or check out how a rug from a quirky up-and-coming brand would look next to a sofa from a household name. Or, thanks to the accurate dimensions, make sure that table will fit your room. We’ve taken away all the guesswork. Still not sure? Then share your mood boards with your friends. Once you’ve made your choices, purchase your finds in one simple, seamless checkout.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

64 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(64)

12 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I couldn't flaw the customer service…

I couldn't flaw the customer service one bit. Unfortunately the towel that i bought wasn't a match for me (gorgeous but just not what i had in mind- my fault), but the customer service here has made me want to buy something else as they were very understanding and was a very seamless process. Thanks so much guys!

8 luglio 2025
Non scritta su invito
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Risposta di The Roost

Hi Emilia, we are so sorry the towel wasn't perfect in the end but thank you for your lovely words. Do get in touch if you ever need help with anything again.

Valutata 5 stelle su 5

Excellent service

I ordered a mustard made floating shelf. The communication and service was excellent. Unfortunately the shelf was damaged but Will emailed me straight back, his service was top class. Received a new shelf within a few days. Recommends this company.

29 aprile 2025
Non scritta su invito
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Risposta di The Roost

Hi Lucy, apologies again that you received a damaged shelf. Thank you for your compliment, we prize ourselves on our customer service. Let us know if you have any design queries in the future.

Valutata 5 stelle su 5

Good stuff!

Very efficient dispatch and delivery.
Quality and sturdy piece of furniture and this item (canvas deckchair) was reasonably priced.

28 maggio 2025
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Risposta di The Roost

Thanks so much for your lovely review, Rosie. We are so pleased you liked our Striped Deck Chair. They've sold so well, we are almost out of stock now until February!

Valutata 5 stelle su 5

Always very helpful and reliable.Prompt…

Always very helpful and reliable.Prompt delivery.Lovely small company.

4 aprile 2025
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Risposta di The Roost

Thank you so much, Mandy. We appreciate your reply. We are pleased to have ticked all the boxes for your order! Thanks for shopping with us again since this review!

Valutata 5 stelle su 5

I can’t speak highly enough of The…

I can’t speak highly enough of The Roost. Beautiful, carefully curated products. Customer service and delivery were all excellent. Thank you so much, will definitely be returning 😊

29 aprile 2025
Non scritta su invito
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Risposta di The Roost

Hi Sally,
Thank you so much for this fantastic review, you've made our day! We are pleased you loved your order and had nothing bad to say about our site in general - we do try!

Valutata 5 stelle su 5

10/10

10/10. Super happy with the art I ordered here! Really beautiful quality. They even shipped it to the Netherlands for me when I asked. Thank you Will!

9 marzo 2025
Non scritta su invito
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Risposta di The Roost

Thank you so much for your review. We are happy to organise delivery to wherever you are as we could tell how much you wanted that item.

Valutata 5 stelle su 5

Impressed first time customer!!

I highly recommend this company. I received a discount to my considered purchase as a new customer. No concerns with delivery. I emailed the company as I couldn’t see the keys to the gorgeous cabinet I purchased. I received a speedy response to my email. Staff were exceptionally helpful and said they would happily send out keys if I couldn’t find them. Staff kindly sent a photo of where the hidden keys should be which was hugely helpful. Thanks to this I found the keys hidden in the cabinet.

Staff really do value their customers. Their emails aren’t your standard bland robotic responses. Staff care and want the best for each and every customer. I’ll keep my eyes open for any discounts as I’m tempted to buy a matching cabinet!

Thank you

3 febbraio 2025
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Risposta di The Roost

Hi Lesley, what a lovely review. Thanks so much for taking the time to write this. We are a small business that likes to ensure customers have the best possible experience. Feel free to get in touch with us if you're interested in a matching cabinet!

Valutata 5 stelle su 5

Sent the item out promptly

Sent the item out promptly during the Christmas run up. Was as on the website, good quality item.

16 dicembre 2024
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Risposta di The Roost

Thanks so much for your fantastic review, Heidi. We know Christmas is a hectic time, so we appreciate taking the time to write this. We are already preparing our stock for Christmas 2025!

Valutata 5 stelle su 5

Great experience

Great experience and super quick delivery. Rug I wanted was out of stock but they gave me the option to either refund or pay a little extra (after them discounting) for a bigger. Having the two options was really nice. Ended up going for the bigger one and it turned out for the better! 10/10 customer service, highly recommend :-)

6 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Fab company, great buying process

Incredibly aesthetic, interesting and organised website and layout and easy to navigate. Great for enticing the creative, and sparks interest for anyone starting or veteran in the interior design world! The buying and postal process was smooth.

8 ottobre 2024
Valutata 5 stelle su 5

Great service

Great service, very prompt and this company delivered as promised, goods were excellent and received in very good conditions. Will use again for sure

16 settembre 2024
Valutata 5 stelle su 5

The customer experience is outstanding

The customer experience is outstanding, like I’ve never seen.
1) rug was out of stock, they reserved me one and privately messaged me a customized email.
2) I asked to ship to Portugal (the roots state they deliver UK only), and they managed to find a personalized shipping company to deliver in my address.

There isn’t much companies out there doing this customer service. You deserve the spotlight 10/10 would recommend
cheers!!

31 luglio 2024
Non scritta su invito

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