Overpriced and low quality is an understatement. And don’t buy their dumb cleaning protection plan. Getting a cleaning claim approved through their 3rd party company is like an act of God. They sa... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Michael, did a great job helping us find the Livingr9om furniture we were wanting while makeup sure it worked in our space. He was patient with us and very helpful offering us sizes, prices and colors... Leggi di più
Deb, our salesperson, really helped us out on the dining room table and chairs. The store was very busy but she never let us feel rushed. Ended up buying the big bean bag chair that my great granddaug... Leggi di più
Richard, the manager from the Algonquin store, he made the experience, once again, excellent! This is my 5th time purchasing from The Room Place and, each time, his level of service, communication, a... Leggi di più
Dettagli dell'azienda
- Negozio di mobili
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di arredamenti per salotti
- Negozio di materassi
- Negozio di divani
Scritti dall'azienda
The RoomPlace is your one stop shop furniture store to get it all from living room & dining room sets, bedroom furniture, mattresses & more with 25 stores in he Chicago, Illinois and Indianapolis, Indiana regions
Informazioni di contatto
1000-46 N Rohlwing Rd, 60148, Lombard, Stati Uniti
- 630.783.8000
- customercare@theroomplace.com
- theroomplace.com
4,5
Eccellente
34K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
the lady that help us she is great,she look for ways to help and find the way to fix the problem she is wonderful thank you.
when the sales lady goes avobe and finds the way to help you and answer all your questions am greatfull for her help.
15 settembre 2024
Delivery can ruin everything
The store service was adequate, though could be more timely in processing the order once items were determined to purchase. The delivery ruined everything. Delivery was hours late, the delivery guys were very nice and professional, but overbooked for the day, not fair to them or the customer!
15 settembre 2024
Risposta di The RoomPlace
Good Evening, David. We are deeply sorry for your delivery experience. Please accept our genuine apology and know that we are committed to continuous evolvement in our service levels for our Customers. A trusted member of our team will follow up to gain further clarity and see if we can assist in anyway. Thank you for bringing this to our attention, and for your business. Respectfully, Customer Care
Great salesman
Great salesman. The best. The delivery guys were great and efficient.
The chair is beautiful.
18 settembre 2024
Very helpful staff
Service and sales personnel are very helpful - makes the shopping experience enjoyable - plenty of options to choose from..
16 settembre 2024
Adil was a great help I'm so happy with…
Adil was a great help I'm so happy with my purchase.
18 settembre 2024
BUYER BEWARE
BUYER BEWARE! Stay away from these shady scam artist. They will lie in your face! I purchased a 3 piece leather set about 5 months ago. They told me the leather chair was on backorder, and called me and asked if I wanted a floor model from another store. I said absolutely NOT! I will wait on my new chair. They said it wont be until November, oh well, I’ll wait. This past weekend I got a text saying my new chair would be delivered Tuesday! I received it today and guess what? Its a used chair that was already worn out. The arms were worn thin, leather stretched out and torn in the back. Its so old, the color doesn't even match the new stuff I received months before. They wrapped it and tried to sell it as brand new thinking we wouldn't notice. I wish I could post pictures on here. Tried calling them, wouldn't call me back! Please people, do not go here, they will sell you anything, even knowing they cant get items. They should be in jail for what they did to us!! Deceitful, dishonest criminals!!! This is the ROCKFORD, IL. Store
16 settembre 2024
Non scritta su invito
Risposta di The RoomPlace
Good morning, we are deeply sorry to hear of this experience you have had with your order. Not up to our standards or practices, and truly, genuinely apologize. If willing, please email us at trp@theroomplace.com with order number, pictures, and best contact, so we may review and reach out direct. Respectfully Customer care
Mckenna was very nice to work with
Mckenna was very nice to work with. She found what we were looking for quickly and professionally.
14 settembre 2024
Sam was knowledgeable courteous and…
Sam was knowledgeable courteous and friendly and allowed us to take our time making a choice.
17 settembre 2024
Knowledgeable sales associate explained…
Knowledgeable sales associate explained the downside of buying a floor model, that wouldn't have warranty.
17 settembre 2024
Tonya is the Best
Tonya was patient and extremely helpful. She followed up and gave valuable information
15 settembre 2024
The sales woman was awesome
The sales woman was awesome. She helped a lot. She was not pushy or checking on us every 5 minutes. Company needs more people like her.
15 settembre 2024
Was given a discount and special…
Was given a discount and special financing. The sales person Kasia was very helpful and knowledgeable.
11 settembre 2024
Very professional.
15 settembre 2024
excellent customer service
15 settembre 2024
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