The Perfume Shop - Wolverhampton 44 Recensioni 

255
•
TrustScore 5 su 5

4,9

36 The Gallery The Mander Centre, WV1 3NJ WOLVERHAMPTON, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The ladies (Lisa and Siobhan)!at the Perfume shop in Wolverhampton mander centre are both excellent and outstanding ladies, very, very lovely, nice, caring and understanding. They are outstanding wi... Leggi di più

Valutata 5 stelle su 5

We went to the perfume shop in Wolverhampton to buy a specific fragrance for each other for our wedding day, Lisa helped us she must have sprayed so many testers for us until we found the ones we love... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lisa delivered exceptional customer service…she was patient with me and provided adequate support to help me make decisions on what to buy. Thank you Lisa.

L'azienda ha risposto

Valutata 5 stelle su 5

Ohhh I think the Wolverhampton branch is the best branch yet. I go everywhere but I keep coming back. Today, Lisa was simple a gem, I felt really welcomed and appreciated. Lisa and Siobhan were except... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Profumeria
  2. anche in
  3. Fornitore di cosmetici e profumi
  4. Fornitore di prodotti di bellezza
  5. Fornitore di sapori, fragranze e aromi
  6. Negozio di cosmetici
  7. Negozio di prodotti per capelli

Scritti dall'azienda

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informazioni di contatto

  • 36 The Gallery The Mander Centre, WV1 3NJ, WOLVERHAMPTON, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

255 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(255)

35.543 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Thank you, Lisa

I came in store today, as I wanted to enquire about new aftershaves which had recently been released. Lisa was extremely helpful, patient and attentive. I purchased a few travelo pods, with recommended fragrances from Lisa, and will definitely be back to purchase the full sizes. Thank you, Lisa!

19 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Wolverhampton 44

Risposta di The Perfume Shop - Wolverhampton 44

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Lisa offered me fantastic service…

Lisa offered me fantastic service today, highly recommended

19 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Wolverhampton 44

Risposta di The Perfume Shop - Wolverhampton 44

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Kind and quick service from Lisa

Kind and quick service from Lisa. Really good shopping experience. Will go back

16 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Wolverhampton 44

Risposta di The Perfume Shop - Wolverhampton 44

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

She very nice,lisa

14 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Wolverhampton 44

Risposta di The Perfume Shop - Wolverhampton 44

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Great experience and help from lisa

12 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Wolverhampton 44

Risposta di The Perfume Shop - Wolverhampton 44

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

got help from a lovely member of staff…

got help from a lovely member of staff called lisa got me exactly what i wanted and understood me

12 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Wolverhampton 44

Risposta di The Perfume Shop - Wolverhampton 44

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Great service from Lisa today.

12 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Wolverhampton 44

Risposta di The Perfume Shop - Wolverhampton 44

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

excellent price

Arrived on time well packaged good price compared to other shops well done the perfume shop

5 agosto 2026
Logo di The Perfume Shop - Wolverhampton 44

Risposta di The Perfume Shop - Wolverhampton 44

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Went into The Perfume Shop to try &…

Went into The Perfume Shop in Wolverhampton city centre to try & find my wedding perfume. Claire helped me & was very patient & kind. She provided her expertise & advice & I managed to find my wedding perfume with her assistance.
Thank you for such great customer service & kindness✨

7 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Wolverhampton 44

Risposta di The Perfume Shop - Wolverhampton 44

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 2 stelle su 5

Wrong Prada perfume delivered

I bought a prada perfume refill for a birthday present. I was unaware that there are a few varieties which are packaged very similar. Consequently I bought the wrong one. I was told over the telephone I could return what I had bought and then they would be able to order the right perfume. Another refil bottle was ordered and arrived next day. The same wrong refil was delivered!
I made another journey into town. Went to Boots next door who had all three different varieties including the one requested. Bought it and returned the other bottle to your store for a refund as they couldn't order the right perfume as it was out of stock.

24 luglio 2026
Logo di The Perfume Shop - Wolverhampton 44

Risposta di The Perfume Shop - Wolverhampton 44

Hello Maureen,

Thank you for taking the time to share your feedback. I am sincerely sorry to hear about the experience you had when trying to purchase the correct Prada refill for your birthday gift.

I completely understand how frustrating this must have been, especially after you had already contacted our team for support and then received the same incorrect refill again. I appreciate the additional time and effort this caused, including having to make another journey into town to resolve the matter.

Please accept my sincere apologies for the inconvenience and disappointment caused. We appreciate you bringing this to our attention, and your feedback will be shared with the relevant teams to help us review how we can improve the experience we provide to our customers.

Thank you again for your patience and understanding.

Kind regards,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

went in there not sure what to buy for…

went in there not sure what to buy for my girlfriend, lisa (one of the staff) helped me massively and asked me loads of questions to ensure i got the fragrance i was after🙂

1 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Wolverhampton 44

Risposta di The Perfume Shop - Wolverhampton 44

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Claire at the Wolverhampton store was…

Claire at the Wolverhampton store was so amazing. She helped me with such an amazing gift. Thank you 😊

31 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Wolverhampton 44

Risposta di The Perfume Shop - Wolverhampton 44

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Great customer service from Lisa

Great customer service from Lisa. Good deals on perfume. Delighted. Recommend it.

31 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Wolverhampton 44

Risposta di The Perfume Shop - Wolverhampton 44

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Great service from Lisa very…

Great service from Lisa very interactive and very helpful

29 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Wolverhampton 44

Risposta di The Perfume Shop - Wolverhampton 44

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Lisa was excellent and patient

Lisa was excellent and patient

Purchased and eas transaction

Would give 10 stars but only able to give 5

25 7 26

25 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Wolverhampton 44

Risposta di The Perfume Shop - Wolverhampton 44

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Lisa was very polite and helpful was…

Lisa was very polite and helpful was brilliant service I highly highly recommend

25 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Wolverhampton 44

Risposta di The Perfume Shop - Wolverhampton 44

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Lisa has been exceptional

Lisa has been exceptional, she has been extremely attentive and helpful. Thank you so much for the lovely service!! Xxx

25 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Wolverhampton 44

Risposta di The Perfume Shop - Wolverhampton 44

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Lisa was amazing see you soon

24 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Wolverhampton 44

Risposta di The Perfume Shop - Wolverhampton 44

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Amazing service from Lisa today

Amazing service from Lisa today

24 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Wolverhampton 44

Risposta di The Perfume Shop - Wolverhampton 44

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

The most amazing experience I’ve ever…

The most amazing experience I’ve ever had from here.
Lisa was soo lovely and amazing, great customer service.
Will definitely be coming back.

24 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Wolverhampton 44

Risposta di The Perfume Shop - Wolverhampton 44

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

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