I was served by Oyeshi and her service was absolutely amazing! She was very polite, engaging, attentive and definitely knew her stuff. Out of all my time going into the perfume shop, this was by far... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeSU1076 The Gallery, Westfield Stratford City, E20 1EP LONDON, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
★★★★★ Brilliant service, exactly what you hope for! Served by Neriah — her customer service was absolutely impeccable. She was so attentive, explained all available options and offers clearly, an... Leggi di più
L'azienda ha risposto
Medina and jaida who was on the counter aproached me with smile really helpfull they helped me choose perfumes which i loved very helpfull they helped me pack my perfumes put ribnons on hinestly they... Leggi di più
L'azienda ha risposto
Had a lovely experience with Rosaline at TPS in Stratford Westfield. Rosaline was very patient, friendly and went the extra mile to make our experience worthwhile. She even gave us a present after a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
SU1076 The Gallery, Westfield Stratford City, E20 1EP, LONDON, Regno Unito
4,9
Eccellente
174 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Amy gave amazing customer service
Amy gave amazing customer service, best ever with great patience
7 giugno 2025
Non scritta su invito
Risposta di The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you for your kind review. We appreciate you!
The Perfume Shop.
Helped us pick great perfumes and wrap…
Helped us pick great perfumes and wrap them
29 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Cristine was lovely and had amazing…
Cristine was lovely and had amazing customer service
27 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Westfield Stratford Ground Floor 256
HI,
Thank you so much for your positive review!
Kind regards,
The Perfume Shop Team
Today I went in the shop and I was…
Today I went in the shop and I was actually amazed with the service I received. That man Enrique he is an absolute star honestly and the rest of his staff was so polite when greeting and helping me. They recommend me some great perfumes and after shave.
23 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
very kind employees and nice service
23 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Gjuljana provided outstanding customer…
Gjuljana provided outstanding customer service that truly exceeded my expectations. From the moment I reached out, she was incredibly helpful. She listened carefully to my concerns, responded promptly, and ensured that every question I had was addressed with professionalism and care.
20 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
We're happy to hear that you received such great support. We appreciate you letting us know that your questions were answered with professionalism and care. Thank you for your feedback.
The Perfume Shop
Amazing experience shopping at…
Amazing experience shopping at Westfield Stratford today. Enrique went above and beyond to assist with our shopping experience. Very pleased and extremely satisfied!!
17 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Westfield Stratford Ground Floor 256
Thank you for your positive review!
The Perfume Shop.
Enrique and the team were absoloutely…
Enrique and the team were absoloutely awesome.
Fantastic service!
15 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Westfield Stratford Ground Floor 256
Thank you for your positive review!
The Perfume Shop.
Great service from Cristine
15 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Westfield Stratford Ground Floor 256
Thank you for your positive review!
The Perfume Shop.
Loved it
Loved it, staff were very nice, supportive and patient. Very helpful and welcoming.
15 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Westfield Stratford Ground Floor 256
Thank you for your positive review!
The Perfume Shop.
Love the fragrance shop ❤️😍
15 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
I was in Stratford 2
I was in Stratford 2 , sabrina so so helpful her attention to detail is second to none a warm attitude.
8 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
I love to go perfume hunting
I love to go perfume hunting, today I was looking a gift and the beautiful staff Nikkita and Enrique helped me tons to choose the right gift. I’m really happy and grateful for their service. Will definitely pay this shop again
7 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Excellent service ☺️ Enrique
5 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
The service was really good
The service was really good, really helpful staff, happy customer!
5 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
I am so happy to hear of your experience & thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Enrico was incredibly helpful
Enrico was incredibly helpful - would definitely come to this store again!
3 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
The service is really great
The service is really great, and the shop assistants are super friendly. They introduced things carefully and the packaging is so nice!
30 aprile 2025
Non scritta su invito
Risposta di The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Risposta di The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
the customer service was really great…
the customer service was really great on the second floor. we really appreciated the help and knowledge on perfumes.
29 aprile 2025
Non scritta su invito
Risposta di The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Very good service
Very good service. I had a nice experience at the shop on the second floor
28 aprile 2025
Non scritta su invito
Risposta di The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.