Popped in to the shop on a trip down from Orkney. Chatted with Abi, she was very friendly and interested in showing me the offers and what new stock was in. Was simply looking around and said id retur... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeK5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS ABERDEEN, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Viktorija is very nice and patience girl she was helping me too much and she didn’t get angry or irritating when i was taking my time to make choice . She is very friendly also i was feeling comfortab... Leggi di più
L'azienda ha risposto
Thank you, Ro, for helping us find the perfect fragrance for my son. You made him feel genuinely important and took the time to listen to him. Your friendly service made the whole experience very enjo... Leggi di più
L'azienda ha risposto
Went to self gift myself and was assisted by jamie who was very sweet and was patient till I got what I’m looking for.
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS, ABERDEEN, Regno Unito
4,9
Eccellente
211 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
What a find!
Great service from Skye. I wanted a more 'oily' aftershave than the more alcohol variety.
I was trying to explain a Dior aftershave that I hadn't been able to buy for nearly 25 years. She pointed to the Dior display and said "It isn't that one is it?" And there it was, after all this time, sat at the bottom of the Dior display! Pricy but worth it.
27 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Abi and Mariia were so helpful and kind.
Abi and Mariia were so helpful and kind.
20 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent and Quintessential
Abi and Mariia are exceptional customer service team. They offered quintessential service to myself and a friend during a short visit to the store. Very impressive and excellent.
20 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maria was nice to me
Maria was nice to me. It was a good experience
14 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fab customer service from Viktorija and…
Fab customer service from Viktorija and Ro at union square today ! Even done at a gift wrap 🩷 x
11 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great staff
Great staff, very lovely and so helpful.
Thank you Lauren, Ro at Aberdeen Branch were fabulous
10 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Lauren
I was served by Lauren, she was very polite, knowledgeable and provided great friendly customer service, Lauren was very helpful and was willing to help with any query I had,
10 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had an amazing experience with Lauren…
I had an amazing experience with Lauren today she was so welcoming and kind in union square
10 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Lauren
I was served by Lauren.
She was very respectful and willing to help without hassles.
9 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
helpful staff
Saffa was very helpful in picking out the perfume I wanted and helped out with wrapping up the perfume. Was very satisfied with the service.
8 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Skye was fabulous:)
7 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Service today as always…
Super excited and satisfied with the service received today at The Perfume Shop, Union Square. Lauren and Nilo have excellent customer service skills. With both here, the company have great hands to deliver the expected results. I'll recommend the shop any time, any day.......Sam
6 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went in to buy a birthday present for…
Went in to buy a birthday present for my dad, Lauren and Ro were very helpful when picking scents.
5 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
When asking staff about a perfume…
When asking staff about a perfume fragrance, both members were very helpful in giving their opinion. My server Viktorija was incredibly helpful, going out of her way to find a gift set at a lower price giving me a steal of a deal. She was amazing friendly and very polite :)
3 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was in this morning and served by…
Was in this morning and served by Viktorija, she was absolutely amazing. Quick and professional! Well done
3 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good customer service
Lauren, she was an excellent sales representative very soft spoken and good sense of humor.💋💋💋
28 febbraio 2026
Non scritta su invito
Risposta di The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Union Square Aberdeen 340
Hello Pri,
I’m very sorry to hear about your experience and completely understand how frustrating that must have felt. For sustainability reasons, we offer customers the choice of either an email or printed receipt, but this is always provided upon request. I apologise if this wasn’t clearly explained at the time of your purchase.
Thank you for sharing your feedback and we’ll make sure to use it to improve our communication with customers in future.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lauren was so helpful and knowledgeable…
Lauren was so helpful and knowledgeable helped me find the perfect gift for my boyfriend
14 febbraio 2026
Non scritta su invito
Risposta di The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.