The Perfume Shop - Reading 67 Recensioni 

234
TrustScore 5 su 5

4,9

37A Town Mall Walk, The Oracle, RG1 2AH READING, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had a wonderful experience at the perfume shop! Iksha was fantastic — super friendly, helpful, and really knowledgeable about the scents. She helped me find the perfect perfume that I absolutely lov... Leggi di più

Valutata 5 stelle su 5

Iksha was so patient and understanding with me as I wanted to try a lot of different scents before finding the perfect one for me. I really appreciate how she made me comfortable to ask questions as i... Leggi di più

Valutata 5 stelle su 5

Visited Reading unit this Saturday and was immediately greeted by Ramona. She has given me great advice and showed lovely selection. She was friendly and very knowledgeable about the product, took her... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very good experience, was served by Ramona in Reading Branch. She has let me try different perfumes. Will buy again 💯


Dettagli dell'azienda

  1. Profumeria
  2. Fornitore di prodotti di bellezza
  3. Fornitore di cosmetici e profumi
  4. Negozio di cosmetici
  5. Fornitore di sapori, fragranze e aromi
  6. Negozio di prodotti per capelli

Scritti dall'azienda

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informazioni di contatto

  • 37A Town Mall Walk, The Oracle, RG1 2AH, READING, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

234 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(234)

35.655 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I had an outstanding experience at The…

I had an outstanding experience at The Perfume Shop in the Oracle Reading on 21st January 2026. From the moment I walked in, the atmosphere felt welcoming, but what truly made my visit exceptional was the customer service from Ramona.

She was incredibly friendly, patient, and genuinely knowledgeable about the fragrances I was interested in. Instead of rushing me or pushing products, she took the time to understand what I liked, offered thoughtful recommendations, and explained each option clearly. Her professionalism and warm personality made the whole experience enjoyable and effortless.

It’s rare to come across someone who combines expertise with such genuine care for customers, and Ramona absolutely stands out. Thanks to her, I left with the perfect fragrance and a smile on my face.

Highly recommend this store — and if you’re visiting, look out for Ramona. She’s fantastic.

21 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Reading 67

Risposta di The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Beautiful young lady …

Service was so lovely the young lady was so nice polite she put a smile on my face after feeling low thank you so much for that
Sana

22 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Reading 67

Risposta di The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Great service from Hannah at the…

Great service from Hannah at the Reading branch Really helpful, friendly and knowledgeable. Left with a great purchase.

21 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Reading 67

Risposta di The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Salma was amazing

Salma was amazing. She was very efficient and helpful.
Such a welcoming person.
She knew exactly what i was looking for.

Thank you salma for helping me out with the gifts that i had to buy for many people.
You saved so much of my time.

19 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Reading 67

Risposta di The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

We had a great time great help from…

We had a great time great help from Tahira in reading oracle helped me with a good selection for my requests.

19 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Reading 67

Risposta di The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Lovely reception from Sana

Lovely reception from Sana
Thanks for your patience and friendly customer service

19 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Reading 67

Risposta di The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Sana is very professional and helping

Sana is very professional and helping. Thank you soo much.

19 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Reading 67

Risposta di The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

at the reading store alexia amazing…

at the reading store alexia amazing service couldn’t resist the perfume!

18 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Reading 67

Risposta di The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Excellent service from Tahira!

17 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Reading 67

Risposta di The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Ramona V- Reading oracle centre

Ramona V. Was amazing! This afternoon I visited the store in Reading Oracle . Ramona helped me to find the right perfume asking questions and vein very supportive! I liked the experience from the beginning to the end !

17 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Reading 67

Risposta di The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

I got perfume which prefer by Sana i…

I got perfume which prefer by Sana i realy like it

17 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Reading 67

Risposta di The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Sana give me very good deal she is very…

Sana give me very good deal she is very polite and a nice customer deal I got. Thank you sans.

17 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Reading 67

Risposta di The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

I’m glad I met Ramona on this day

I’m glad I met Ramona on this day. we had a fantastic session with her in TPS store in Reading.

17 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Reading 67

Risposta di The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Great team

Great team
Excellent sales skills
High customer standards

Keep up the great work

Special thanks to Tahera and Ramona and Sana for all the above

17 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Reading 67

Risposta di The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

I had great experience at perfume shop…

I had great experience at perfume shop in Reading with Sana. She was patient and attentive. I needed a few gifts and she helped me choose and wrapped them so nicely.

13 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Reading 67

Risposta di The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Reading Store

Reading Store. Lovely customer service by Salma! Excellent!

13 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Reading 67

Risposta di The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Alexia is so helpful and really good…

Alexia is so helpful and really good for her job here at Oracle Reading branch. Thank you

27 dicembre 2025
Non scritta su invito
Logo di The Perfume Shop - Reading 67

Risposta di The Perfume Shop - Reading 67

Hi,

Thanks for your feedback. Thank you so much for choosing us to shop with.

Happy New Year.

The Perfume Shop

Valutata 1 stelle su 5

Bad experience with staff

Hi,
We went to a perfume shop today around 5 o’clock. There was a lady working there with a nose piercing and her hair in a bun. She was using her phone the entire time.

We asked her twice for help, and she replied very rudely, saying, “I am busy.” After about three minutes, she spoke to us again in a rude manner and said, “We don’t have this product,” and then started speaking in her own language.
Seriously, she ruined my day.

26 dicembre 2025
Non scritta su invito
Logo di The Perfume Shop - Reading 67

Risposta di The Perfume Shop - Reading 67

Hi,

I am really sorry to hear of your recent experience and can understand how disappointing this is, especially around Christmas.

Please can you kindly contact us via email at reviews@theperfumeshop.com so we can look into this for you.

The Perfume Shop

Valutata 5 stelle su 5

Alexia was so kind to explain and guide…

Alexia was so kind to explain and guide me around.
Thank you Alexia

19 dicembre 2025
Non scritta su invito
Logo di The Perfume Shop - Reading 67

Risposta di The Perfume Shop - Reading 67

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più