Katie was fantastic, she found me exactly what I wanted after we spoke about what scents I like wearing Fantastic service Thanks again!!
L'azienda ha risposto
Sede
Cambia sedeUnit 51, Queensgate Centre, PE1 1NH PETERBOROUGH, GB
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Scopri cosa dicono le persone
Tehya was extremely knowledgable when helping me find my fragrances today, she also showed me a discovery set of tom ford perfumes which had little samples of a few fragrances in them when i told her... Leggi di più
L'azienda ha risposto
A member of staff, Sarah, was incredibly helpful in helping me choose my first perfume for daily wear. She took down my preferred fragrances and gave me samples. I found a perfume best suited to me. S... Leggi di più
L'azienda ha risposto
Me and my daughter went into the Peterborough store in the Queensgate shopping centre. My daughter wanted to buy a ghost perfume the lovely lady called SARAH couldn’t have been more lovely and helpful... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Unit 51, Queensgate Centre, PE1 1NH, PETERBOROUGH, Regno Unito
4,7
Eccellente
56 recensioni
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Sarah and Julia
Sarah and Julia were absolutely wonderful. I visited them a few months ago, and the service they provided was truly exceptional. I don’t often leave reviews, but their warmth, expertise, and attention to detail genuinely deserve recognition. They offered thoughtful advice and guided me in selecting perfumes suited to a range of age groups—each one carefully chosen and well-matched. I’ll certainly be returning. Thank you both for such a delightful experience!
28 marzo 2025
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Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Tanya gave such amazing customer…
Tenya gave such amazing customer service and was very helpful and kind thank you ☺️
1 maggio 2025
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Risposta di The Perfume Shop - Peterborough 80
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
The friendly helpful and quick service
9 aprile 2025
Risposta di The Perfume Shop - Peterborough 80
Thank you!
Excellent customer service received…
Excellent customer service received from Aaron, really happy with our shopping experience in Peterborough queen's gate store, Aaron is very polite, friendly and helpful choosing us the gift perfumes. He also gift wrapped our perfumes Would definitely recommend shopping here and would definitely come back again. Thank you
12 aprile 2025
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Risposta di The Perfume Shop - Peterborough 80
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Risposta di The Perfume Shop - Peterborough 80
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Risposta di The Perfume Shop - Peterborough 80
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Next day delivey
I placed online order for standard delivery which was 3 to 5 days. Order was placed on 13th feb, got it delivered on 14th. Fabulous.
13 febbraio 2025
Risposta di The Perfume Shop - Peterborough 80
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Good service
Good service, fast delivery and most importantly the price of the perfume was good to compare to other shops
30 gennaio 2025
Risposta di The Perfume Shop - Peterborough 80
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Brillant Bethan
Bethan had always been a great sales assistance, every time I go in Perfume shop she has always served me and gone above and beyond to make my shop easier. She has a great friendly customer service and I always want her to serve me at the perfume shop.
29 gennaio 2025
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Bethan is a breath of fresh air
Bethan is a breath of fresh air , so nice to be served by someone so 😍 lovely
29 gennaio 2025
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Bethan was fantastic a fantastic member…
Bethan was fantastic a fantastic member of your staff . She is very knowledgeable on fragrances, patient and really friendly. I am autistic and she was fab with me . From the Peterborough Branch
14 gennaio 2025
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Risposta di The Perfume Shop - Peterborough 80
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Every time I visit the store in…
Every time I visit the store in Peterborough I am impressed by the service, both the manager Sarah and the young people starting their careers in retail. Bravo, see you in February guys!
11 gennaio 2025
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Risposta di The Perfume Shop - Peterborough 80
We are so pleased to hear that you had a positive experience at our Peterborough store. We appreciate your kind words about Sarah and the team. We strive to provide excellent customer service and are thrilled that you were impressed. We look forward to seeing you again in February.
Kind regards,
Sharain
I absolutely loved my experience in…
I absolutely loved my experience in there!! I had a lady named Stacey and she was amazing!! She was so helpful and so thoughtful. I went in there indecisive and she gave me a choice and I came out with a scent I couldn’t love more! She also gave me some testers which I thought was so lovely of her. I left the shop very very happy. I recommend you go to her if you ever go in there🥰
2 novembre 2024
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Thank u so do much sort at my parcel…
Thank u so do much sort at my parcel glad got it in the end.yoy staff and support help me always manage emsio me back with where my parcel was thank u again do much.much aporeacisted.
Have a good Xmas.thank u again.😇😇😇
30 novembre 2024
Really short wait
Really short wait. Sales associates was just great, very helpful and happy to helpm
29 novembre 2024
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