Saj at Victoria center was very helpful to my friend and I and we got the perfumes we needed. She had a great customer service and i can’t wait to go back there just because of Saj
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Sede
Cambia sede168, The Victoria Centre, NG1 3QG NOTTINGHAM, GB
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The staff were so helpful with picking a fragrance for my boyfriend. Very friendly and would definitely recommend speaking to Scarlett she was amazing!
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I loved my experience especially the warm reception of Sajida Zamen. Would love to meet her anytime I come in. She takes time to explain to you and get you the best offers. Definitely coming back to... Leggi di più
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Fast delivery with lots of updates so I felt very informed The parcel came well packed I ordered this perfume from the Victoria Centre store in Nottingham to be delivered to my home as it was only... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Informazioni di contatto
168, The Victoria Centre, NG1 3QG, NOTTINGHAM, Regno Unito
4,6
Eccellente
88 recensioni
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Served by Scarlett who was incredibly…
Served by Scarlett who was incredibly kind and helpful!
25 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Suspicious to Fake Valentino Product& Poor customer service
I have purchase VALENTINO BORN IN ROMA UOMO INTENSE EAU DE PARFUM SPRAY 50ML from Victoria shopping center Nottingham. After using a few days the spray assembly is came loose so I could unscrew it to see the pinky liquid. The (sprayer) should be firmly crimped onto the bottle. Plus the plastic can want magnetic as I owed same perfume few years back , so all these facts game me a legitimate reason to feel it could have been a fake product.
When I took perfume to the shop the shop sales person made me wait till she served all the potential buyers even those who came after me , she made me wait further more when I asked for a refund , she didn’t even apologise. Overall she made me feel unnecessary humiliating.
Will not be buying from them anymore
19 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Nottingham 180
Hello Alex,
Thank you for sharing your feedback. I am sorry to hear about both your concerns regarding the fragrance and the service you received in store.
Please be assured that all fragrances sold by The Perfume Shop are 100% genuine and are sourced directly from the brand or authorised UK distributors. We do not sell counterfeit, imitation or grey-market products under any circumstances.
Having looked into your concerns, whilst I appreciate why the loose spray assembly and your previous experience with the product led you to question its authenticity, manufacturers can make changes to packaging and components over time, including caps, bottle fittings and magnetic closures, without changing the authenticity of the product.
I am also sorry to hear that you were left feeling disappointed by your experience in store. This is certainly not the level of service we strive to provide, and I appreciate you bringing this to our attention.
If you still have the fragrance, our Customer Services team would be happy to arrange for it to be returned to our warehouse for inspection. Our trained quality team can assess the product and compare it directly against other genuine supplier stock to confirm it meets the manufacturer's specification.
Thank you again for your feedback and I sincerely apologise for the disappointment caused.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
worker scarlet was great so helpful and…
worker scarlet was great so helpful and friendly gave many different recommendations too
22 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Sajida has been an excllent staff and…
Sajida has been an excllent staff and been every helpful and good at her job.
21 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Saj at Victoria center
Saj at Victoria center was very helpful to my friend and I and we got the perfumes we needed. She had a great customer service and i can’t wait to go back there just because of Saj
20 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The staff were so helpful with picking…
The staff were so helpful with picking a fragrance for my boyfriend. Very friendly and would definitely recommend speaking to Scarlett she was amazing!
18 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Saj is the best :) Patient
Saj is the best :) Patient, and made me smile the whole time. Will be back
Love from Austin
11 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I foumy ordernd.
I found it easy to order and my items arrived within 2 to 3 days and the price was brilliant.
3 luglio 2026
Risposta di The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Nottingham 180
Hello Jailah,
Thank you for taking the time to leave your review, I am sorry to hear about this and apologise for the inconvenience caused.
Having looked into this for you, I can confirm that our team are currently awaiting a response in order to provide you with a suitable resolution. Please be assured that as soon as we receive further information, we will be back in touch with you as quickly as possible.
Thank you for your patience and understanding while we work to resolve this for you.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
I loved my experience especially the…
I loved my experience especially the warm reception of Sajida Zamen. Would love to meet her anytime I come in. She takes time to explain to you and get you the best offers. Definitely coming back to get more.
19 giugno 2026
Non scritta su invito
Risposta di The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service
Amazing customer service, professional and helpful. Great value for money.
4 giugno 2026
Risposta di The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic service
It was so easy to order ,all the descriptions of the products I bought was superb,and the delivery was fast ,thanku ,will buy from again 😁👍
26 maggio 2026
Risposta di The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sajida was an amazing staff
Sajida was an amazing staff, she made my experience the best. She at the perfume store in Nottingham.
I might have found my signature scent
Thanks to her and her expertise on different brands of perfume
She’s a star
30 maggio 2026
Non scritta su invito
Risposta di The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service and pricing in store…
Excellent service and pricing in store and excellent fast delivery
3 maggio 2026
Risposta di The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A lovely and amazing experience at the…
A lovely and amazing experience at the Perfume shop code 180 with Sajida Zaman. Quite amazing perosnality looking after customers in most professional and satisfying manner. Will definitely keep on patronising the branch
12 maggio 2026
Non scritta su invito
Risposta di The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tamara is lovely
Tamara is lovely. Helpful patient and knew exactly what I wanted. Her gift wrapping skills are on point! Excellent customer service. We need more of her!!
10 maggio 2026
Non scritta su invito
Risposta di The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
180 store was amazing the staff treated…
180 store was amazing the staff treated me well her name is Sadji it was nice and she knows her work i really thank her and i will love to go there often. Thank you very much
29 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Experience
I went in the shop today to get my Angel perfume bottle filled as I have been doing for a number of years the lady who served me was excellent very friendly and welcoming wish I could remember her name great experience
29 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Never got my order or a refund ordered…
Never got my order or a refund ordered to collect
1 aprile 2026
Risposta di The Perfume Shop - Nottingham 180
Hello,
Thank you for taking the time to leave your review, and I am very sorry to hear that you have not received your order or an update.
I completely understand how frustrating this must be, please could you contact our Customer Service team with your order number so we can look into this for you as a priority and get this resolved.
We are here to help and will do our best to sort this for you as quickly as possible.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
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