Excellent service and genuinely lovely Ayush at Northampton branch! We had such a warm and welcoming experience. He wasn’t just another salesperson trying to make a sale — he was genuinely helpfu... Leggi di più
L'azienda ha risposto
Sede
Cambia sede27 Newland Walk, Grosvenor Shopping Centre, NN1 2EB NORTHAMPTON, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We visited the Perfume Shop at Northampton. It was to get a last minute present for a birthday, the gift was wrapped brilliantly and you could see a lot of effort was made to ensure it was exactly as... Leggi di più
L'azienda ha risposto
I had a great experience shopping at Northampton - the Perfume Shop. I normally have a very senstive nose as strong scent makes me sneez a lot. But the guy who served us( Sabeel his name was ) was v... Leggi di più
L'azienda ha risposto
I was looking for some gifts the other day and I had no I what I wanted, buying perfume for people is usually very difficult. This was until I wondered into the Northampton store and I met two o... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- anche in
- Fornitore di cosmetici e profumi
- Fornitore di prodotti di bellezza
- Fornitore di sapori, fragranze e aromi
- Negozio di cosmetici
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
27 Newland Walk, Grosvenor Shopping Centre, NN1 2EB, NORTHAMPTON, Regno Unito
4,8
Eccellente
70 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Beautiful advent calendars…
Beautiful advent calendars in a reusable box, price is excellent!! Great Xmas present 🎁
15 ottobre 2025
Risposta di The Perfume Shop - Northampton 227
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
What a superb customer service provided…
What a superb customer service provided by Leanne at the Northampton Grosvenor Shopping Centre. Absolute world class service. Thanks Leanne.
18 settembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Northampton 227
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
Very helpful Leanne
Leanne from the Perfume shop in Northampton helped me by listening to what fragrance I was looking for , giving me four suggestions and letting me go away and see how the fragrances developed. I then made a choice. So pleased...would highly recommend.
9 settembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Northampton 227
Hi,
Thanks for your positive review! We appreciate you and hope you have a lovely day.
The Perfume Shop
Risposta di The Perfume Shop - Northampton 227
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Steph was fabulous
Steph was fabulous! Helped with my refill and was super friendly. Service with a smile at the Northampton branch.
😊
23 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Northampton 227
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Best service ever
My mum, Nan and I were helped by Sabeel and Steph at the Northampton store! They were so professional and they were very helpful! 5 stars all round and I would definitely be back
18 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Northampton 227
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Amazing customer service
I visited the perfume shop in Northampton today and was served by Leanne and Steph, I was unsure what kind of fragrance i was looking for but they took there time to help explain each perfume to me and we found the one that i loved. Ive travelled from wales to visit family and the customer service was outstanding so much better than the Cardiff branch, I will definitely be returning for my Christmas presents this Christmas!!
2 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Northampton 227
Hi,
Thanks for your positive review. We appreciate you!
The Perfume Shop
Very nice and helpful serviceBest service!!!
Very nice and helpful service. Great patience and professionalism. Thank you Steph Lauren ( Northampton )
29 giugno 2025
Non scritta su invito
Risposta di The Perfume Shop - Northampton 227
Hi,
It's lovely to hear your kind words on your recent visit. Thank you!
Kind regards,
Sharain
The Perfume Shop Team
We were served by a nice lady called…
We were served by a nice lady called Steph today and she was very helpful and provided a good customer experience for us. Will definitely be shopping here again.
29 giugno 2025
Non scritta su invito
Risposta di The Perfume Shop - Northampton 227
Hi,
It's lovely to hear your kind words on your recent visit. Thank you!
Kind regards,
Sharain
The Perfume Shop Team
Great Quality and Packaging!
I recently purchased a perfume from The Perfume Shop, and I was very pleased with my experience. The quality of the perfume exceeded my expectations, and the packaging was elegant and well-designed. It made for a delightful unboxing experience. I highly recommend this shop for anyone looking for quality fragrances!
14 giugno 2025
Risposta di The Perfume Shop - Northampton 227
Hi,
It's great to hear of your 5* experience with us. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop Team
Great staff
I had a great experience in the Northampton store, Ayush was super helpful in helping me decide which perfume would be best as a gift. Overall the customer service was perfect, I’d recommend!
15 giugno 2025
Non scritta su invito
Risposta di The Perfume Shop - Northampton 227
Thank you for your kind words!
The Perfume Shop
Excellent service
I recently bought a perfume and I was served by Sabeel at the perfume shop Northampton.He was very patient and calm . Really impressed with his customer service.
11 giugno 2025
Non scritta su invito
Risposta di The Perfume Shop - Northampton 227
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Your shipping is very fast and packing…
Your shipping is very fast and packing is also very good. I got 4 sample perfumes
Thank you. I will purchase again
23 maggio 2025
Risposta di The Perfume Shop - Northampton 227
HI,
Thank you so much for your positive review!
Kind regards,
The Perfume Shop Team
QUALITY
the perfume was exactly what it said perfect and long lasting at a very affordable price and the bag that came with it was perfectly packed same with the bottle great place to buy from.
27 aprile 2025
Risposta di The Perfume Shop - Northampton 227
Hi,
Thanks for your review. It's great to hear your positive response and thank you so much for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop Team
Risposta di The Perfume Shop - Northampton 227
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
My best place to shop perfumes
My best place to shop perfumes. Thank your stars if you ever meet Auush in store, he is an amazing person, I needed a travel pack and wasn’t sure what to get as I didn’t want any heavy bottles, he listened and gave me the best recommendations💯, he went above and beyond,Excellent service, very welcoming and friendly. Always a lovely experience going into the store 💯
17 febbraio 2025
Non scritta su invito
Risposta di The Perfume Shop - Northampton 227
Hello,
Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience at our store. It's fantastic to know that you found our staff to be so helpful and welcoming. We strive to provide our customers with excellent service and we're delighted that you found our staff member to be so attentive and knowledgeable. We appreciate your kind words and hope you'll visit us again soon.
Kind regards,
Jasmyn
Amazing customer support
I had issues with a faulty perfume bottle. I visited Leanne at the Northampton store and received amazing customer support. Leanne was friendly and understanding in relation to the issue and supported me with exchanging the item.
So grateful for the great service you provided and recommended this store.
18 aprile 2025
Non scritta su invito
Risposta di The Perfume Shop - Northampton 227
Hello,
Thank you for your kind review! We're so glad to hear that you received excellent customer support from Leanne at the Northampton store. It's wonderful to know that she was able to help you with your issue and that you had a positive experience. We appreciate you taking the time to share your feedback.
Kind regards,
Jasmyn
Amazing
Leanne was very welcoming and professional and was able to satisfy my curiosity regarding the different fragrances. Will definitely shop here again 😁
15 aprile 2025
Non scritta su invito
Risposta di The Perfume Shop - Northampton 227
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Amazing customer service!
Went into the store in Northampton to polity greeted by Leanne! Customer service was excellent, every question I asked about certain aftershaves and perfumes Leanne was perfect explaining all questions I did have, I will definitely be retuning! Leanne also showed a lot of interest with the conversation and I have recommended to my friends and family going into the store for future purchases
15 aprile 2025
Non scritta su invito
Risposta di The Perfume Shop - Northampton 227
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Risposta di The Perfume Shop - Northampton 227
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are so happy to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.