The Perfume Shop - Merry Hill 38 Recensioni 

My brother and I were treating ourselves to some belated birthday celebrations and the ladies instore didnt rush us or force us to make any decisions on purchases, they made suggestions, went through samples, shared their knowledge, it was one of the best retail experiences I've had, I only wished I made a note of their names to give them more recognition. But I made a point to choose the right store so please reward them for their amazing customer service.

Wanted to say a big thank you to Little Steph! She took the time to explain the differences between the perfumes I was looking at, and helped me sign up for a loyalty card explaining that it would save me money with the offers they had on! She wrapped it beautifully and will make a wonderful gift for my mum's birthday.

Great service today from Lauren. She was very patient with me as I couldnt decide on an aftershave. But she knew what kind of smell I was after. And we got there in the end! Very professional and knew her stuff! Top marks to lau!

Libby and Jade were really helpful and amazing! Would highly recommend!

Product came quickly without any issues
Loved the perfume and it was such excellent value for money

Had an outstanding service from the perfume shop with their wonderful staff Lauren. Thank you very much ♥️😊

What a great experience with the perfume shop in merry hill at the lower mall,Alex the the lovely lady who served me was very helpful and knowledge was excellent this is my new favourite shop. I will definitely be back to add to my perfume collection very soon Thank you so very much

Had a fantastic Instore experience with Natalie, very helpful and positive purchase.
Showed us the best value deals, only come to look, walked out with 2 purchases.
A valuable member to the Team ❤️

I really loved the service i recived today from Nat and Steph they were really lovely

YLS refill out of stock but the assistant ordered it to be delivered to my address 👍

I'd like to thank the rude man who pushed in front of a woman in a wheelchair at the merryhill shopping centre store today, and the middle aged lady serving who also chose to ignore me and serve him instead.
I left and purchased the set i wanted from the fragrance store online and saved a whopping £27 on your prices! So, thank you very much, i know where to shop and feel valued going forward!!
Well, I have emailed as requested, although I don't see how you can resolve this now?
So, 2 weeks later and still no contact??

Lauren was amazing, really helpful, great connection with customers and supported with knowledge of products. Not the first time she’s helped me out. She was just lovely, a real credit to the store.

Ashley at the merry hill lower level branch helped me and my husband today with serval fragrances,, she went above and beyond to help with trying lots of scents to even gift wrapping.. its restored my faith in retail thank you Ashley 110% customer service!!

Lauren was a superstar! Super friendly and helpful! Wrapped up our presents perfectly!!

Great service and help whilst being in the store from Lauren.

Lauren was very patient with me whilst I decided what perfumes to purchase and helped me with different bottles with my price range. Will definitely be returning.

Lauren was very helpful and very patient, very friendly and would recommend her to anyone

Great Service & Quick delivery

Amazing fragrances easy to order .

Visited today and Libby served us. Nothing seemed to be too much for her and we were very impressed with her knowledge of all of the products and excellent recommendations were made.

Top tier customer service overall !