Came in today leeds whiterose for Angel refill bottle at the perfume counter ended up buying another bottle also served by the lovely faye 😊 brilliant service happy with a smile 💖 overall super happ... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeDewsbury Road, Unit 45 White Rose Shopping Centre, LS11 8LU Leeds, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Faye was really helpful and fantastic service. Very nice and smiling all the time
L'azienda ha risposto
Excellent experience with so many great offers. Hayley introduced us to to a great variety of men's and women's fragrances and patiently waited for us to decide what to purchase. One thing I really li... Leggi di più
L'azienda ha risposto
Faye was really helpful. She understood that my 12 year old wants all the expensive fragrances and gave us some lovely cheaper alternatives to suit our budget. Faye is really friendly and gave us so... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- anche in
- Fornitore di cosmetici e profumi
- Fornitore di prodotti di bellezza
- Fornitore di sapori, fragranze e aromi
- Negozio di cosmetici
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Dewsbury Road, Unit 45 White Rose Shopping Centre, LS11 8LU, Leeds, England, Regno Unito
4,9
Eccellente
192 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di The Perfume Shop - Leeds White Rose SD 564
Hello Rumona,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Really good experience thanks Faye
Really good experience thanks Faye
27 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Leeds White Rose SD 564
Hello Harvey,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Faye is a great member of staff
Faye is a great member of staff, very helpful and friendly thank you for your help.
24 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Leeds White Rose SD 564
Hi Shannon,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Bev was so friendly and helpful
Bev was so friendly and helpful. Went above and beyond with service for us today excellent! 😊
23 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Leeds White Rose SD 564
Hello Olivia,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Faye was very nice to myself and my…
Faye was very nice to myself and my friend. We got a very good deal for a perfume and she helped wrap with love and a huge smile. Thank you Faye.
17 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Leeds White Rose SD 564
Hello Halima,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Our experience was great
Our experience was great. We want to say a huge thankyou to Faye she helped us pick out 2 lovely new fragrances to try. One being out of our comfort zone but still well loved. She’s an amazing seller in my opinion needs a raise 😉.
13 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Leeds White Rose SD 564
Hi Abi,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Excellent service from Faye went above…
Excellent service from Faye went above & beyond would definitely recommend going to Faye.
9 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Leeds White Rose SD 564
Hi Ash,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Faye was lovely we had a nice…
Faye was lovely we had a nice conversation:)
9 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Leeds White Rose SD 564
Hi Natasha,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Was assusted by Vanessa who was really…
Was assusted by Vanessa who was really helpful and served with a smile. Great range of products at reasonable prices.
6 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Leeds White Rose SD 564
Hi Thelma,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Hey Faye helped me today she did…
Hey Faye helped me today she did amazing at choosing my wedding perfume.
4 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Leeds White Rose SD 564
Hi Amy,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Faye was amazing really helpful & kind…
Faye was amazing really helpful & kind xxx
3 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Leeds White Rose SD 564
Hello Megan,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Faye was amazing
Faye was amazing, very patient, helpful and kind! Excellent customer service! Thank you!
31 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Faye was lovely
Faye was lovely! Made us feel welcome and i appreciated her help.
28 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Faye was really lovely and really…
Faye was really lovely and really helpful x
28 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Prince was very helpful with showing me…
Prince was very helpful with showing me perfumes and he was lovely. Very happy!
27 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I had a really positive experience at…
I had a really positive experience at The Perfume Shop, White Rose Shopping Centre, Leeds, thanks to Hayley. I had a free gift with my purchase, but unfortunately the gift was not available in store. Instead of simply saying they didn’t have it, Hayley was very helpful and kindly offered me a suitable alternative. I really appreciated her effort and the way she handled the situation.
I had purchased the same product at another store previously, and when the free gift wasn’t available there, I didn’t even receive a proper response or any help. The difference in customer service was huge.
Hayley was friendly, professional and genuinely made an effort to make sure I was happy. She is a great example of excellent customer service and a real credit to The Perfume Shop team. Thank you, Hayley! ⭐️
26 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service from Faye today
Excellent service from Faye today , very helpful
22 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Faye was really helpful and helped us…
Faye was really helpful and helped us on our purchase 🥰 Thank you
22 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Came into the Leeds White Store and the…
Came into the Leeds White Store and the service was absolutely amazing! Prince’s service was smashing as he recommended the new Carolina Herera La Bomba Fragrance and I have fallen in love with it :) I would 100% recommend fragrance lovers to come here.
19 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
faye was really helpful durning my shop…
faye was really helpful durning my shop at superdrug. She was really sweet and kind
20 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.