The Perfume Shop - Lakeside 369 Recensioni 

Popped into perfume shop lakeside lower and Karen served us and she was wonderful, she has a beautiful smile as she served us all through.

From O J

Karen was Absolutely Fantastic at lakeside lower. Wonderful Experience as well

I was spoken to in a very polite and friendly way. One of your staffs, Sarah is a Good Samaritan. She picked up my purse that I dropped at Tescos and she brought it to me. I highly recommend her as a very good staff.

VISITED LAKESIDE STORE ON MONDAY 7TH JULY with my sister and what a lovely selection of perfumes available to view and test.Kelly served us and once again she was so customer focused and made it easy to select the right fragrance for me. Decided on chance it was well worth the visit to Lakeside store will certainly visit again to see Kelly!

I had an amazing experience with Karen at your Lakeside location. She was incredibly helpful and went out of her way to provide exceptional service. Her friendly and professional attitude truly stood out, and it made my shopping experience so enjoyable. Thanks to Karen, I definitely want to come back and shop more at your store. Great service like this really makes a difference!

Had a really great experience at your store ( ground floor) buying some products as gifts. It was a pleasure been served by young lady named Sara. She was amazing, very friendly with lovely personality and very professional, having great knowledge and skills. Must say she is a real benefit for the company. We will definitely return to that store.
Kind regards

Honestly great customer service from Nisha.

I went in looking for a birthday gift for my Girlfriend and she was brilliant.

Jayne and her colleagues have been brilliant. Excellent service and extremely helpful. Thank you. We will be visiting again :)

The perfume shop on the lower ground in Lakeside have genuinely the best staff. Karen made the experience worthwhile and was so friendly and patient. Didn’t even consider going elsewhere or comparing prices with other perfume shops. She was great! 10/10 experience.

Brilliant service , so friendly.

I came into the store a few weeks ago looking for a special gift for my groom. Been elsewhere looking beforehand without any success , the service I got here was fabulous and the ladies helped me relax and find the exact aftershave I wanted.
Located on the ground floor of lakeside - definitely worth a visit and I will return for sure.

Jane and Imane have been so helpful today! I went looking for a fragrance for one of my friends and they have honestly made my search so easy. This is one of the best branches I’ve been to !

Staff at Lakeside Lower (ground floor) served me superbly on Friday 16th of May & today the 19th of May 2025 with so much patience, care & I got few samples. Jane (Manager) & Iman are so lovely. Thank you for always 💛

Very very great service from Nisha make everything easier. Definitely we are coming back again for bulk Shopping many thanks to Nisha keep up the good work .

Wonderful people at this store. Sarah and Jayne helpful, cheerful and always great at what they do.
They make shopping experience a joy for customers like us. I love coming to shop here.

Staff are excellent. So helpful. Signed me up for a loyalty card which saved me money. Very knowledgeable about the fragrances. Highly recommend.

Nice polite man

Visited the Thurrock Lakeside store with my 85 yo mum who wanted to buy a gift for 46 yo male neighbour who had been very helpful to her.
We were attended to by Nicki who was so lovely and incredibly kind to mum. From finding something for mum to sit on as soon as she saw her with a walking stick, to patiently providing several scents for mum to guess what a 46 yo man, whom she knows only so much, might like. Her gift wrapping was an added bonus.
Great service Nicky, kudos!!

Lucy was really helpfull
Make my job easy in ladies perfume a gift for my sis

My wife and I had an amazing experience at The Perfume Shop in Lakeside, thanks to Gitana’s exceptional customer service. From the moment I walked in, she was warm, welcoming, and genuinely eager to help. Her knowledge of fragrances was impressive, and she took the time to understand our preferences, offering thoughtful recommendations that made our shopping experience effortless and enjoyable. She was patient, attentive, and truly passionate about her work, making me feel valued as a customer. Thanks to Gitana, we found the perfect scent, and we will definitely be returning. If you’re looking for outstanding service, I highly recommend visiting and asking for her!

I love it I was allowed to smell anything and I was answered correctly by the staff. The staff were very welcoming and the vibes were well highly recommended