The Perfume Shop - Hempstead Valley 384 old Recensioni 16

TrustScore 4.5 su 5

4,3

6 Hempstead Valley shopping centre, Hempstead, Gillingham, ME7 3PB, ME7 3PB Hempstead, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Tina served me and my partner today, we told her what we knew we liked and she suggested several other fragrances we may like, which were all absolutely spot on! She was really friendly, extremely kno... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent customer service from Tina in the Hempstead Valley branch of The Perfume Shop. She was extremely helpful when purchasing two bottles of perfume and went above and beyond for us. Such a lovel... Leggi di più

Valutata 5 stelle su 5

The staff there are all so friendly and knowledgeable. I went to get a different perfume to my usual one as I fancied a change. The staff there were so patient and recommended so many great fragrances... Leggi di più

Valutata 5 stelle su 5

Tina at the store helped me get exactly what I was looking for! I explained one or two of my favourite perfumes/Elixirs and within 5min I found a great perfume for men. Tina knew her men’s fragranc... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Profumeria
  2. Fornitore di prodotti di bellezza
  3. Fornitore di cosmetici e profumi
  4. Negozio di cosmetici
  5. Fornitore di sapori, fragranze e aromi
  6. Negozio di prodotti per capelli

Scritti dall'azienda

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informazioni di contatto

  • 6 Hempstead Valley shopping centre, Hempstead, Gillingham, ME7 3PB, ME7 3PB, Hempstead, England, Regno Unito

4,3

Eccellente

TrustScore 4.5 su 5

16 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

The staff were friendly

The staff were friendly, knowledgeable, efficient and helpful. I couldn’t ask for anything more.

19 settembre 2025
Logo di The Perfume Shop - Hempstead Valley 384 old

Risposta di The Perfume Shop - Hempstead Valley 384 old

Hi,

I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.

The Perfume Shop.

Valutata 5 stelle su 5

My experience in Gillingham was first…

My experience in Gillingham was first class. The lady was very helpful and friendly. She set up my order and arranged for me to have it delivered to my home address. It arrived safely in 4 days. Definitely will be going back in the future.

27 agosto 2025
Logo di The Perfume Shop - Hempstead Valley 384 old

Risposta di The Perfume Shop - Hempstead Valley 384 old

Hello,

We're happy to hear that your experience in Gillingham was first class. It's great to know the team member was helpful and friendly, and that your order arrived safely. Thank you for your positive feedback; we look forward to seeing you again.

Kind regards,
Jasmyn
The Perfume Shop

Valutata 1 stelle su 5

The perfume was not packaged properly…

The perfume was not packaged properly it could of been broken it was rolling around in the box

3 giugno 2025
Logo di The Perfume Shop - Hempstead Valley 384 old

Risposta di The Perfume Shop - Hempstead Valley 384 old

Good morning,

I am sorry to hear this. If you would like us to look into this, please can you pop in touch via email at reviews@theperfumeshop.com

Kind regards,
Sharain
The Perfume Shop Team

Valutata 5 stelle su 5

Tina at the store helped me get exactly…

Tina at the store helped me get exactly what I was looking for!
I explained one or two of my favourite perfumes/Elixirs and within 5min I found a great perfume for men.
Tina knew her men’s fragrances and provided an excellent service

6 marzo 2025
Non scritta su invito
Logo di The Perfume Shop - Hempstead Valley 384 old

Risposta di The Perfume Shop - Hempstead Valley 384 old

Hey,

Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.

Kind regards,
Sharain

Valutata 5 stelle su 5

Amazing staff make all the difference, thank you Tina!!

Tina served me and my partner today, we told her what we knew we liked and she suggested several other fragrances we may like, which were all absolutely spot on! She was really friendly, extremely knowledgeable and definitely went the extra mile for us. Spent a fair while letting us smell the different fragrances and discuss what we liked best between eachother. There was no feeling of being rushed or being a nuisance. We will definitely be back!

6 marzo 2025
Non scritta su invito
Logo di The Perfume Shop - Hempstead Valley 384 old

Risposta di The Perfume Shop - Hempstead Valley 384 old

Hey,

Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.

Kind regards,
Sharain

Valutata 5 stelle su 5

Excellent customer service from Tina in…

Excellent customer service from Tina in the Hempstead Valley branch of The Perfume Shop. She was extremely helpful when purchasing two bottles of perfume and went above and beyond for us. Such a lovely, thoughtful lady who is a real asset to that shop. Hope she’s working next time we go in and purchase something 🤞🏻

23 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Quick delivery

Quick delivery

6 febbraio 2025
Logo di The Perfume Shop - Hempstead Valley 384 old

Risposta di The Perfume Shop - Hempstead Valley 384 old

Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.

Best regards,
Sharain

Valutata 5 stelle su 5

Exceptional service

I visited The Perfume Shop in Hempstead Valley last week to buy a Christmas gift for my wife, and I couldn’t be more impressed with the exceptional service I received from Julie. From the moment I walked in, she greeted me warmly and took the time to understand exactly what I was looking for. She offered expert advice on a variety of fragrances, guiding me toward the perfect scent based on my wife’s preferences. Julie was patient, knowledgeable, and genuinely seemed to care about making sure I chose something special.

Her attention to detail and friendly approach made the whole shopping experience a breeze. She even gift-wrapped the fragrance beautifully, adding that extra thoughtful touch. Thanks to Julie, I left feeling confident I’d found a gift my wife would love, and I’ll definitely be returning to this store in the future. Highly recommend her for anyone looking for personalised and attentive service!

3 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Friendly and patient team

The staff there are all so friendly and knowledgeable. I went to get a different perfume to my usual one as I fancied a change. The staff there were so patient and recommended so many great fragrances based on my preference. Shout out to Julie who helped me note down the scents on the sample cards (over 10 of them!)

6 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Me Julie

Julie from the perfume shop at Hempstead valley was very approachable, friendly and helpful! The perfume shop should be proud to have a member of staff like her.

5 dicembre 2024
Non scritta su invito

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