Siyavash knows his job. Made me feel comfortable during my time in the shop. Experience and knowledgeable. 28/09/2026
L'azienda ha risposto
Sede
Cambia sedec/o Superdrug, Unit 24 Broadwalk Shopping Centre, Station Road, HA8 7BD LONDON, GB
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Scopri cosa dicono le persone
We had a great experience with Naeema. She was very friendly, knowledgeable, and took the time to help us find the right perfumes. Her recommendations were so good that, instead of buying just one per... Leggi di più
L'azienda ha risposto
I ordered 2 aftershaves instead of one. I went into my local perfume shop and explained the situation to the manger Ms Rasini. She was fantastic in her response. She sorted out the problem without me... Leggi di più
L'azienda ha risposto
Lisa the lovely patient kind assistant displayed excellent customer service in helping me choose a fragrance.She also wrapped it up beautifully making it special for myself & her kind words also m... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- anche in
- Fornitore di cosmetici e profumi
- Fornitore di prodotti di bellezza
- Fornitore di sapori, fragranze e aromi
- Negozio di cosmetici
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
c/o Superdrug, Unit 24 Broadwalk Shopping Centre, Station Road, HA8 7BD, LONDON, Regno Unito
4,9
Eccellente
148 recensioni
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Siyavash knows his job
Siyavash knows his job. Made me feel comfortable during my time in the shop. Experience and knowledgeable. 28/09/2026
28 settembre 2026
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Risposta di The Perfume Shop - Edgware SD 535
Hi Nana,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Great customer care
Great customer care, Yazmin was kind and very helpful. Thanks x
26 settembre 2026
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Risposta di The Perfume Shop - Edgware SD 535
Hello Adelina,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Very good experience
Great experience! Maria was super helpful in finding a nice perfume for a special person!
26 settembre 2026
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Risposta di The Perfume Shop - Edgware SD 535
Hello Michelle,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Ragini great service with a smile
26 settembre 2026
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Risposta di The Perfume Shop - Edgware SD 535
Hello Kev,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Very nice and polite
Very nice and polite. Appreciate her work! Manager
15 settembre 2026
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Risposta di The Perfume Shop - Edgware SD 535
Hi Diana,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Brilliant service from really friendly…
Brilliant service from really friendly and helpful staff.
27 agosto 2026
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Risposta di The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Helpful stuff and good products
Lovely, helpful staff and a good selection. Miriam was great and helped us choose some great fragrances.
22 agosto 2026
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Risposta di The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ragini gave me good customer service…
Ragini gave me good customer service today helping me find the perfume I was after! Always serving with a smile
20 agosto 2026
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Risposta di The Perfume Shop - Edgware SD 535
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Service
The Male server did not make me feel welcome. He kept asking questions even thought I gave him my receipt & shown him my email for collection. He made me feel like the parcel did not belong to me. Another staff member a lady came to the rescue. Staff should make you feel welcome, little smile or enthusiasm goes a long way.
16 agosto 2026
Risposta di The Perfume Shop - Edgware SD 535
Hello Maddy,
Thank you for taking the time to share your experience with us. I’m sincerely sorry to hear that you were made to feel uncomfortable and unwelcome when collecting your order. I completely understand how upsetting it must have been to feel as though your collection was being questioned, particularly when you had provided both your receipt and collection email.
While our store teams are required to complete certain checks before handing over a collection, these should always be carried out in a friendly, professional and reassuring way. We would never want a customer to leave one of our stores feeling the way you have described.
I’m pleased that another member of the team was able to step in and assist you, but I appreciate that this does not take away from how the initial interaction made you feel.
Please be assured that we take feedback regarding the experience our customers receive in store seriously. I will ensure your comments are shared with the relevant management team so that this interaction can be reviewed internally and addressed appropriately with the store.
I’m sincerely sorry again that you were left feeling this way, and I hope we have the opportunity to provide you with the warm and welcoming experience you should expect from us on your next visit.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
We had a great experience with Naeema
We had a great experience with Naeema. She was very friendly, knowledgeable, and took the time to help us find the right perfumes. Her recommendations were so good that, instead of buying just one perfume, we both ended up buying two! She never made us feel pressured—she simply understood what we liked and suggested fragrances that suited us perfectly. Excellent customer service, and we'll definitely be back.
5 agosto 2026
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Risposta di The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
sigavash was very helpful and patient
sigavash was very helpful and patient
24 luglio 2026
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Risposta di The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very nice staff and helpful.I truly…
Very nice staff and helpful.I truly recommend.
11 luglio 2026
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Risposta di The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Claudio
Toady I was severed by claudio I was looking for perfume for myself which then quickly turned into buying perfume for my girlfriends birthday was choosing between prada paradox and ysl black opium Claudia provided me with a great service and also wrapped my gift well I will be returning soon!
11 luglio 2026
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Risposta di The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant Manager at Edware.
I ordered 2 aftershaves instead of one. I went into my local perfume shop and explained the situation to the manger Ms Rasini. She was fantastic in her response. She sorted out the problem without me even being in the shop. I can only wish that all other retailers were as helpful as her. I will be back again for all the family perfume needs. Please thank the manager Rasini for her professional and caring approach. Kind regards Andrew.
10 luglio 2026
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Risposta di The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The lady Maryam was amazing at the sale…
The lady Maryam was amazing at the sale counter , with Naeema at the Edgware branch , Maryam was so patient and friendly to help me find the right item a I needed and she helped me with the online ordering. Thanks to her .
8 luglio 2026
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Risposta di The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you so much for helping me…
Thank you so much for helping me choosing my next parfume. Thanks for the manager and her team!
3 luglio 2026
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Risposta di The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Naeema was very professional and knew…
Naeema was very professional and knew her scents from the get go. We purchased two items from her for Father’s Day and she was so very lovely to deal with! We will certainly be coming back because of her.
20 giugno 2026
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Risposta di The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I have a very good experience the…
I have a very good experience the people that are very nice
18 giugno 2026
Non scritta su invito
Risposta di The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Regina at the perfume shop in Edgware…
Regina at the perfume shop in Edgware was helpful and informative. She let me know about new deals and I found my ideal perfume
13 giugno 2026
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Risposta di The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My experience was absolutely amazing at…
My experience was absolutely amazing at the perfume shop in Edgware. I was served Naeena who was amazing and honestly helped a lot I will highly recommend her service
13 giugno 2026
Non scritta su invito
Risposta di The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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