The Perfume Shop - Croydon SD 548 Recensioni 55

TrustScore 5 su 5

4,8

c/o Superdrug Unit 2, 35 Woolworth Development, Whitgift Centre, CR0 1US CROYDON, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

The Perfume Shop is my go-to place for fragrances, and I’ve always had a great experience shopping with them. They have a wide range of perfumes for every budget, from everyday scents to more premi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great advice about a cologne for my teenage son - wasn't in stock so the Lady on the counter ordered it for me and when I asked about my own cologne - instead of selling me the stand alone bottle , s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A wonderful experience. Rece was very helpful and patient with me while I made my purchase. I felt understood and comfortable. If you’re in need of a fragrance, Rece is your go to man. I will definite... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Quality product at reasonable price.

L'azienda ha risposto


Dettagli dell'azienda

  1. Profumeria
  2. Fornitore di prodotti di bellezza
  3. Fornitore di cosmetici e profumi
  4. Negozio di cosmetici
  5. Fornitore di sapori, fragranze e aromi
  6. Negozio di prodotti per capelli

Scritti dall'azienda

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informazioni di contatto

  • c/o Superdrug Unit 2, 35 Woolworth Development, Whitgift Centre, CR0 1US, CROYDON, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

55 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Adore this shop great prices and great…

Adore this shop great prices and great delivery

1 febbraio 2026
Logo di The Perfume Shop - Croydon SD 548

Risposta di The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

The Perfume Shop is my go-to place for…

The Perfume Shop is my go-to place for fragrances, and I’ve always had a great experience shopping with them. They have a wide range of perfumes for every budget, from everyday scents to more premium brands, which makes it easy to find exactly what I’m looking for.
The staff are friendly and helpful without being pushy, and they’re always happy to offer recommendations or let you take your time choosing. I also appreciate how often they have good deals and offers, which makes it more affordable compared to other stores.
The overall shopping experience is smooth, whether in-store or online, and I’ve always found the products to be genuine and well packaged.
Definitely my first choice for perfumes—I’d highly recommend The Perfume Shop to anyone looking for quality fragrances at good prices.

16 dicembre 2025
Logo di The Perfume Shop - Croydon SD 548

Risposta di The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

The lady who served me has always been…

The lady who served me has always been amazing. Her customer service and human relation is outstanding. Great asset to your business.

20 aprile 2026
Non scritta su invito
Logo di The Perfume Shop - Croydon SD 548

Risposta di The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Great experience today at the shop

Great experience today at the shop!
The lady at the till Kay was really helpful and I’ve had a nice conversation searching for the best gift for my son.

1 aprile 2026
Non scritta su invito
Logo di The Perfume Shop - Croydon SD 548

Risposta di The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

A wonderful experience

A wonderful experience. Rece was very helpful and patient with me while I made my purchase. I felt understood and comfortable. If you’re in need of a fragrance, Rece is your go to man. I will definitely return to grab more perfumes.

27 marzo 2026
Non scritta su invito
Logo di The Perfume Shop - Croydon SD 548

Risposta di The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Outstanding Customer Service

Great advice about a cologne for my teenage son - wasn't in stock so the Lady on the counter ordered it for me and when I asked about my own cologne - instead of selling me the stand alone bottle , she pointed out a special offer on a gift box for myself which was lower in price and containing the cologne I wanted. Thank you :-)

5 marzo 2026
Logo di The Perfume Shop - Croydon SD 548

Risposta di The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

BEST STORE EVER

Absolutely fantastic customer service!! Ada and Kay are AMAZING 🥰 I wouldn't go anywhere else... Thanks for making my mum's birthday so special

27 febbraio 2026
Non scritta su invito
Logo di The Perfume Shop - Croydon SD 548

Risposta di The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Kay customer service

Kay , beautiful personality. I absolutely love shopping when she’s here.

19 febbraio 2026
Non scritta su invito
Logo di The Perfume Shop - Croydon SD 548

Risposta di The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Ada was a very helpful pleasant person

Ada was a very helpful pleasant person

15 febbraio 2026
Non scritta su invito
Logo di The Perfume Shop - Croydon SD 548

Risposta di The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Couldn't order on line....

Couldn't order what I wanted on line, so I went to the store. The young lady there ordered it for me and had it delivered to the store which I collected. All along, I was informed on the status of my order. Very efficent. What's more she was very pleasent, which is very rear these days.

9 febbraio 2026
Logo di The Perfume Shop - Croydon SD 548

Risposta di The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Helpful

Helpful, quick and thorough service. Kay helped me choose, signed me up for membership, wrapped and personalised my ribbon. Kay is a real asset to the branch.

13 febbraio 2026
Non scritta su invito
Logo di The Perfume Shop - Croydon SD 548

Risposta di The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Today Rhys helped me and my brother get…

Today Rhys helped me and my brother get the fragrances we needed and was very patient with us whilst we decided and came to a decision

7 febbraio 2026
Non scritta su invito
Logo di The Perfume Shop - Croydon SD 548

Risposta di The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Today Rhys spent some time helping me…

Today Rhys spent some time helping me and my brother get the fragrances that we needed today and was extremely patient

7 febbraio 2026
Non scritta su invito
Logo di The Perfume Shop - Croydon SD 548

Risposta di The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

KAY was very helpful

KAY was very helpful. Got a good deal because of her assistance.

17 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Croydon SD 548

Risposta di The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

KAY Croydon

KAY, always professional with a laugh, extremely helpful today, the shop was busy but she was multitasking with ease 😉.
Thanks KAY

19 dicembre 2025
Non scritta su invito
Logo di The Perfume Shop - Croydon SD 548

Risposta di The Perfume Shop - Croydon SD 548

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Valutata 5 stelle su 5

Amazing time.

Amazing time.. had such a helpful person
Charmane @ Croydon Superdrug perfume shop

17 dicembre 2025
Non scritta su invito
Logo di The Perfume Shop - Croydon SD 548

Risposta di The Perfume Shop - Croydon SD 548

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Valutata 5 stelle su 5

Exceptional customer service by Kay

We had an enjoyable experience yesterday. Kay provided exceptional customer service; she was very patient, knowledgeable, and always wore a smile, which is rare in today’s face-to-face interactions. She also highlighted the best deals without making us feel pressured to buy. As a result, we (or should I say my husband) ended up purchasing more perfume than originally planned, but we made significant savings - much better than the offers in Boots. Thank you for making shopping less stressful!

16 dicembre 2025
Non scritta su invito
Logo di The Perfume Shop - Croydon SD 548

Risposta di The Perfume Shop - Croydon SD 548

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Valutata 5 stelle su 5

Amtul and charmane were very patient…

Amtul and charmane were very patient and kind towards me during my session. Seriously haven't met someone like them. Would like to shop again for a million times and thanks for the gift.

19 novembre 2025
Non scritta su invito
Logo di The Perfume Shop - Croydon SD 548

Risposta di The Perfume Shop - Croydon SD 548

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più