The free gift was out of stock but the manager went out of her way procure it, which made my 18 year old granddaughter very happy
L'azienda ha risposto
c/o Boundary Mills, Vivary Way, BB8 9NW COLNE, GB
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The free gift was out of stock but the manager went out of her way procure it, which made my 18 year old granddaughter very happy
L'azienda ha risposto
I was served by Dreesha , she went above and beyond to make sure I left a very happy customer after telling her I didn’t know what to get, she even gift wrapped my wife’s anniversary perfume on her... Leggi di più
L'azienda ha risposto
Excellent customer service by Tracey. I
L'azienda ha risposto
I was ik boundary mill on a dull day and Maryam, Tracey and Emily were very friendly and helpful with choosing a quick perfume and they also provided me with some free samples and an amazing free gift... Leggi di più
L'azienda ha risposto
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
c/o Boundary Mills, Vivary Way, BB8 9NW, COLNE, Regno Unito
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Natalie did an amazing job loved all the help and suggestions!

Risposta di The Perfume Shop - Colne 356
Zack was very helpful picking fragrances. My experience was very nice. Would visit again.

Risposta di The Perfume Shop - Colne 356
It is amazing. Zack is so helpful and kind. Would definitely visit again.

Risposta di The Perfume Shop - Colne 356
Excellent place great value and the customer service from Dreesha was 10/10 highly recommended

Risposta di The Perfume Shop - Colne 356
Natalie was very polite, wow her service was so amazing 🤩me and my mum both loved being served by her today

Risposta di The Perfume Shop - Colne 356

Risposta di The Perfume Shop - Colne 356
Natalie was very helpful and made it a pleasent experience.

Risposta di The Perfume Shop - Colne 356

Risposta di The Perfume Shop - Colne 356
Thank u much for all your help I was impressed dreesha

Risposta di The Perfume Shop - Colne 356
Great customer servis helped alot with great advice and wrapping was fast and professionally done we bought 4 perfumes wrapping was done perfect than you so much dreesha

Risposta di The Perfume Shop - Colne 356
Mariam was very helpful today as it’s Mother’s Day and helped me choose the right perfume 5 star

Risposta di The Perfume Shop - Colne 356
Great experience. Managed to bag myself a bargain and the helpful staff even managed to save me more by getting more!

Risposta di The Perfume Shop - Colne 356
Wonderful customer service. Was served with a smile more than helpful both Misba and Zak 👍

Risposta di The Perfume Shop - Colne 356
Zak was very helpful and good at his job. Great experience.

Risposta di The Perfume Shop - Colne 356
Got we wanted and staff friendly. Zak was great and helpful

Risposta di The Perfume Shop - Colne 356
Just like to say big Thank You to
Maryam for all your help x
So professional.
Shab x

Risposta di The Perfume Shop - Colne 356
Ordered a mother's day gift online to pick up in store and when I got there, the shampoo inside had broken and leaked over everything. The man that helped was brilliant, he cleaned everything up, added extras into the new box to make up for the shampoo and wrapped it all up really nicely. Excellent customer service.

Risposta di The Perfume Shop - Colne 356
Lacey was extremely helpful and saw to it that I had everything I needed.

Risposta di The Perfume Shop - Colne 356

Risposta di The Perfume Shop - Colne 356
Very helpful staff speedy service

Risposta di The Perfume Shop - Colne 356
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