Came in with my mum completely unsure of what we wanted. We had a lovely conversation with Aron who was so so helpful! He showed us multiple options and was clearly very knowledgeable. He had amazing... Leggi di più
L'azienda ha risposto
Sede
Cambia sede35 Lion Yard, CB2 3NA Cambridge, England, GB
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The Perfume Shop Cambridge Lion Yard Had a great experience at the perfume shop. Sanjidha and Rodell were both incredibly friendly, welcoming and helpful. They took the time to help us find the rig... Leggi di più
L'azienda ha risposto
I visited the store today. Aron was amazing and helped me find what I wanted. He also gave me several free samples and a gift bag. Amazing experience 😊.
L'azienda ha risposto
We were served by Arun and George during our purchase at Cambridge’s The Perfume Shop. They were exceptionally nice and helped out during the deal!
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- anche in
- Fornitore di cosmetici e profumi
- Fornitore di prodotti di bellezza
- Fornitore di sapori, fragranze e aromi
- Negozio di cosmetici
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
35 Lion Yard, CB2 3NA, Cambridge, England, Regno Unito
4,7
Eccellente
29 recensioni
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Mal was very kind and easy to…
Mal was very kind and easy to communicate with happy with my purchase.
2 ottobre 2026
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Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
I visited the store today
I visited the store today. Aron was amazing and helped me find what I wanted. He also gave me several free samples and a gift bag. Amazing experience 😊.
2 ottobre 2026
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Risposta di The Perfume Shop - Cambridge Lion Yard 386
Hi Forough,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Amal here in Cambridge
Amal here in Cambridge: you deserve a raise!!!
26 settembre 2026
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Risposta di The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
I got the best customer service from…
I got the best customer service from Natalie . Awesome expirence and affordable perfumes
18 settembre 2026
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Risposta di The Perfume Shop - Cambridge Lion Yard 386
Hello Okechukwu,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Arun and George
Very good service by Arun and George. Both are very helpful and knowledgeable in recommending perfume based on customer needs and interest.
14 settembre 2026
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Risposta di The Perfume Shop - Cambridge Lion Yard 386
Hello Mohammad,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Arun and George
We were served by Arun and George during our purchase at Cambridge’s The Perfume Shop. They were exceptionally nice and helped out during the deal!
15 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Cambridge Lion Yard 386
Hi Mohd,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Flash members sale!
Aren was very helpful, knowledgeable and looked after me really wrll in the store! Thanks!
16 settembre 2026
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Risposta di The Perfume Shop - Cambridge Lion Yard 386
Hi Deepshikha,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
I loved the hospitality aron offered me…
I loved the hospitality aron offered me on walk in, will be back again
15 settembre 2026
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Risposta di The Perfume Shop - Cambridge Lion Yard 386
Hi Jaydan,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Excellent service given by Eloise
Excellent service given by Eloise . She was really professional and caring . Bought a product as a result of how courteous and professional she was.
15 settembre 2026
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Risposta di The Perfume Shop - Cambridge Lion Yard 386
Hello Rev'd Douglas,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
We had a really good experience with…
We had a really good experience with customer service in here.
Eloise was the staff who helped as throughout the purchase and she was really nice🥰
14 settembre 2026
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Risposta di The Perfume Shop - Cambridge Lion Yard 386
Hello Sandra,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Great experience
Great experience, shopped here before, Aron was very helpful.
12 settembre 2026
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Risposta di The Perfume Shop - Cambridge Lion Yard 386
Hello Hassan,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
I was served by Aaron at the Perfume…
I was served by Aaron at the Perfume Shop in Cambridge. I was impressed by his attention to detail and knowledge about perfumes. Great shop, great staff and wide range of perfumes. Thank you guys
12 settembre 2026
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Risposta di The Perfume Shop - Cambridge Lion Yard 386
Hi,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Teddy was very helpful in picking a…
Teddy was very helpful in picking a good perfume. He is very polite, professional and customer centric.
12 settembre 2026
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Risposta di The Perfume Shop - Cambridge Lion Yard 386
Hi Olayiwola,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Cambridge Lion Yard 386
Hi Sasha,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Aaron had a very personalised approach…
Aaron had a very personalised approach and helped us choose the perfect gift today 🎁
12 settembre 2026
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Risposta di The Perfume Shop - Cambridge Lion Yard 386
Hi Ann,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Aron was really good helped us…
Aron was really good helped us throughout our shopping.
Great guy thanks
11 settembre 2026
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Risposta di The Perfume Shop - Cambridge Lion Yard 386
Hi Mohamed,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Came in with my mum completely unsure…
Came in with my mum completely unsure of what we wanted. We had a lovely conversation with Aron who was so so helpful! He showed us multiple options and was clearly very knowledgeable. He had amazing customer service and made sure we were absolutely happy with our choice before purchasing.
9 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Cambridge Lion Yard 386
Hello Elizabeth,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
The staff Stacey, she is amazing
The staff Stacey in Cambridge branch so lovely,, she so kind and patience lovely lady ,, she permanently in Peterborough branch but she cover in Cambridge for today
Lovely
10 settembre 2026
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Risposta di The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Rodel was very helpful
Rodel was very knowledgeable and helpful , in helping choose an aftershave for my husband. He also gifted wrapped it perfectly saving me the job
9 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Cambridge Lion Yard 386
Hi Michelle,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
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