The Perfume Shop - Braintree Village 382 Recensioni 

128
TrustScore 5 su 5

4,9

Unit 63, Braintree Village, CM77 8YH Braintree, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We always visit the perfume shop to stock up on perfumes and also see what new scents are available and try them out. It's always a pleasant experience and all the staff members are really helpful e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Walked into this store and Kelly was an absolute ray of sunshine. Helped me pick out an amazing fragrance for a 50th birthday gift and suggested some samples tp try as well! Absolutely stellar service... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Staff very helpful....I would have given a 5 however they do not stock Dior which is not clear on the website, perhaps show ON LINE ONLY...We purposely travelled to the shop !

L'azienda ha risposto

Valutata 5 stelle su 5

Amber was absolutely amazing! Made our experience in store super easy for my brothers birthday gift! Never stopped here before but I’ll definitely come back

L'azienda ha risposto


Dettagli dell'azienda

  1. Profumeria
  2. Fornitore di prodotti di bellezza
  3. Fornitore di cosmetici e profumi
  4. Negozio di cosmetici
  5. Fornitore di sapori, fragranze e aromi
  6. Negozio di prodotti per capelli

Scritti dall'azienda

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informazioni di contatto

  • Unit 63, Braintree Village, CM77 8YH, Braintree, England, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

128 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(128)

34.348 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amber was super attentive and helpful…

Amber was super attentive and helpful when helping me look for scent I wanted and also helped me work out the final price with the discount. Great service!

4 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Braintree Village 382

Risposta di The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Fab service

The lovely assistants were so helpful and made sure I didn't leave without a little something for myself.

4 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Braintree Village 382

Risposta di The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Amber was fantastic

Amber was fantastic, immediately engaged with me and knew just what I was after, great service…..she should definitely be on commission!

4 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Braintree Village 382

Risposta di The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Lovely service from amber today

Lovely service from amber today! A lovely lovely lady 💕 Thank you so much for all the help xxx

4 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Braintree Village 382

Risposta di The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Amber was brilliant

Amber was brilliant, and helped pick the best perfume as a gift for a 21st!

4 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Braintree Village 382

Risposta di The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Customer service

Amber was super helpful, very friendly in finding me what I needed today and served me with a smile on her face!

4 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Braintree Village 382

Risposta di The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Amber was amazing

Amber was amazing with helping me find the perfect fragrance. Would recommend anyone who’s struggling to find their own fragrance which suits them to pop in and have a look.

3 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Braintree Village 382

Risposta di The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Amber served me so knowledgeable and…

Amber served me so knowledgeable and polite. Great customer service never felt rushed Thanks Amber

3 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Braintree Village 382

Risposta di The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Amber was brilliant and helpful

3 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Braintree Village 382

Risposta di The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Amber was absolutely amazing

Amber was absolutely amazing , great customer service . Would highly recommend this store

3 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Braintree Village 382

Risposta di The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Amber served me today great experience…

Amber served me today great experience all around

3 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Braintree Village 382

Risposta di The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Amber was amazing she helped greatly in…

Amber was amazing she helped greatly in selecting the perfect perfume for me ❤️

3 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Braintree Village 382

Risposta di The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 4 stelle su 5

Staff very helpful....I would have…

Staff very helpful....I would have given a 5 however they do not stock Dior which is not clear on the website, perhaps show ON LINE ONLY...We purposely travelled to the shop !

3 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Braintree Village 382

Risposta di The Perfume Shop - Braintree Village 382

Hello Brian,

Thank you for taking the time to leave your review. I am pleased to hear that our store team were helpful during your visit, and we appreciate your feedback regarding the availability of Dior products.

I am sorry for any confusion caused. We do stock Dior fragrances in selected stores, however, not all of our stores carry the full Dior range due to availability and store-specific stock. Dior products are not exclusive to online, but we would always recommend checking availability with your local store before travelling to avoid any disappointment.

Thank you again for sharing your feedback, and we will ensure this is reviewed to help make our stock information clearer for customers.

Kind regards,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Amber was so helpfup with getting us to…

Amber was so helpfup with getting us to pick a perfect perfume for our daughters birthday! Very friendly staff and helped us to pick out a wonderful gift.

3 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Braintree Village 382

Risposta di The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Great service from Amber 👌🏻

3 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Braintree Village 382

Risposta di The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Wonderful service polite and pleasant

Wonderful service polite and pleasant. Amber was absolutely amazing so helpful. Kyan was charming helpful and made me smell nice!

3 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Braintree Village 382

Risposta di The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 4 stelle su 5

We visited the shop today

We visited the shop today, and had an wonderful experience by Kyan

2 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Braintree Village 382

Risposta di The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Kyan Made our Day!It was so pleasure to…

Kyan Made our Day!It was so pleasure to purchase with him

2 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Braintree Village 382

Risposta di The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

nice experience and great customer…

nice experience and great customer service by kyan

2 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Braintree Village 382

Risposta di The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Shout out to Kyan

2 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Braintree Village 382

Risposta di The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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