Second time I've been in to see Ling getting married so needed a new fragrance for myself and then a second visit for my bridesmaid, she's always so helpful in picking something that we love,.highly r... Leggi di più
L'azienda ha risposto
Sede
Cambia sede160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS GLASGOW, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Ling is always so attentive and helpful when I’m in store buying fragrance, helped me pick my daughter’s birthday perfume and wrapped it up beautifully. Happy customer!!
I have had an amazing experience at the perfume shop, I was struggling to find the perfect perfume to gift to my friend for his birthday and another couple of perfumes for a couple who recently got ma... Leggi di più
L'azienda ha risposto
Ling served us in Braehead shopping center. She was fantastic and recommended some really nice fragrances. I'd definitely come back and look for her services next time.
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS, GLASGOW, Regno Unito
5,0
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Received the order both bottles were…
Received the order both bottles were broken.first my order was sent somewhere else then got it after 2 days and damaged.
3 luglio 2026
Risposta di The Perfume Shop - Braehead 66
Hello Samira,
Thank you for taking the time to leave your review. I am sincerely sorry to hear that your order arrived damaged and completely understand how disappointing this must have been.
Having looked into your order, I can see that the parcel was unfortunately damaged whilst in transit with Royal Mail, which is why it was delivered to you in a damaged parcel bag. Please accept my sincere apologies for the inconvenience this has caused.
I can also see that our Customer Services team is currently awaiting your response so that they can continue assisting you and provide a resolution as quickly as possible. Once we receive your reply, we will be happy to progress your case further.
Thank you for your patience and understanding, and once again, I am very sorry for your experience.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Had a great experience choosing an…
Had a great experience choosing an aftershave for a birthday with the wrapping. Ling was very helpful and clear with all the information and choosing the right one
7 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jane was really helpful when picking…
Jane was really helpful when picking out our wedding fragrances!
6 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a fantastic Shopping Experience…
Had a fantastic Shopping Experience with Ling in the Braehead branch . she was so helpful in organising my order & as it was not in stock was delivered to my door .
23 giugno 2026
Risposta di The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ling made my experience wonderful…
Ling made my experience wonderful today, very helpful!!
5 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jane provided great customer service
Jane provided great customer service. Very friendly and helpful, thanks again!
5 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ling was amazing with us so helpful
Ling was amazing with us so helpful
5 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Absolutely wonderful customer service
Absolutely wonderful customer service! Ling at the shop was exceptional—she explained everything in detail, took the time to understand what we were looking for, and helped us choose the right perfume . She was knowledgeable, patient, and genuinely went above and beyond to make sure we had a great experience. Highly recommend this shop, especially if you’re lucky enough to be assisted by Ling!
5 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jane was very helpful and knowledgeable.
5 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Unbelievable customer service from…
Unbelievable customer service from Ling! Great experience
5 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jane was excellent and very helpful in…
Jane was excellent and very helpful in picking perfume for my wife
5 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank so much to Ling
Thank so much to Ling who helped me with a gift for my husbands birthday the customer service was excellent
5 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ling was absolutely amazing and was so…
Ling was absolutely amazing and was so feiendly and energetic, give this good women a promotion
4 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ling was very helpful and my gift…
Ling was very helpful and my gift looked beautiful. Thank you
4 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service
Excellent service, very friendly, happy to get served.
4 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I popped into the Braehead branch and…
I popped into the Braehead branch and Ling was really helpful in helping me choose an aftershave for my dads birthday. She also wrapped the gift and personlised a ribbon which was a lovely touch.
4 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jane was very efficient and on the ball
4 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful today by ling very good…
Very helpful today by ling very good communication by her and very kind and helpful
4 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was served by Mark
Was served by Mark. Very knowledgeable and friendly.
3 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.