Magda was super helpful today, she checked all fragrances on our skin and waited while it settled, then provided full gift wrap service with personalised ribbon. Such a lovely experience.
L'azienda ha risposto
Sede
Cambia sedeKiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY BLACKPOOL, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent service, offers and price. Tracey was great at advising which perfume to buy and helped set up membership to get future rewards and member prices. I purchased a gift set which was wrapped an... Leggi di più
L'azienda ha risposto
Friendly sales assistant who helped me exchange a perfume.
L'azienda ha risposto
We came here, to buy birthday and Christmas presents, We was served by magda, very polite,young Lady, She was very informative when asking her lots of questions, She wrapped the gifts up for us,... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY, BLACKPOOL, Regno Unito
4,9
Eccellente
244 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Rhianna from the Blackpool store was…
Rhianna from the Blackpool store was very helpful and provided great advice for me today, and was very friendly and approachable.
6 marzo 2025
Non scritta su invito
Risposta di The Perfume Shop - Blackpool 61
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Lovely and friendly and efficient…
Lovely and friendly and efficient service from Donna at Blackpool store
4 marzo 2025
Non scritta su invito
Risposta di The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Amanda was brilliant
Amanda was brilliant! Found the perfect birthday present for my other half and managed to get a discount too!
3 marzo 2025
Non scritta su invito
Risposta di The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Absolutely brilliant service
1 marzo 2025
Non scritta su invito
Risposta di The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
I got served today by Tracy and she…
I got served today by Tracy and she went above and beyond to make sure I got exactly what I needed, I couldn’t recommend her enough, her customer service was amazing and definitely made me feel like a valued customer
1 marzo 2025
Non scritta su invito
Risposta di The Perfume Shop - Blackpool 61
Hello,
We're so happy to hear that you had such a positive experience with Tracy! It's wonderful to know that she went above and beyond to ensure you received everything you needed. We strive to provide excellent customer service and we're thrilled that Tracy's efforts made you feel valued. Thank you for sharing your feedback, it truly means a lot to us.
Kind regards,
Jasmyn
Great customer service
Magda was a brilliant saleswoman who showed me everything I needed and got me a great discount!
1 marzo 2025
Non scritta su invito
Risposta di The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
❤️❤️❤️ best staff
1 marzo 2025
Non scritta su invito
Risposta di The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Amazing Customer Service
Customer service was amazing and the ribbon that came which was customised is a very special addition to presents. Payden was amazing, really nice and very helpful.
Couldn't ask for better 👍
28 febbraio 2025
Non scritta su invito
Risposta di The Perfume Shop - Blackpool 61
Hello,
Thank you for your kind words! We are so happy to hear that you had a positive experience with our customer service. We strive to provide our customers with exceptional service and we are thrilled that Payden was able to help you with your needs. We are also delighted that you loved the customised ribbon. It is a special touch that we hope adds a personal touch to your gifts.
Kind regards,
Jasmyn
Donna was perfect
Donna was perfect, got me discounts and helped us with everything
28 febbraio 2025
Non scritta su invito
Risposta di The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Absolutely great service
Absolutely great service. Donna was so helpful and nothing was too much trouble, worked out different discounts for me and found new fragrance based on ones my husband had previously had. Really friendly and efficient. Offered gift wrap at then end with a personalised ribbon. Thank you xx
28 febbraio 2025
Non scritta su invito
Risposta di The Perfume Shop - Blackpool 61
Hello,
We're thrilled to hear about your positive experience! It's wonderful to know that you received such helpful and friendly service. We're proud of our team's dedication to providing excellent customer service and finding the perfect fragrance for you. We're happy to hear that you appreciated the personalised gift wrapping too.
Kind regards,
Jasmyn
Amanda was really helpful
Amanda was really helpful today, gave the best customer service and helped me pick out exactly what I wanted, Thankyou so much!
28 febbraio 2025
Non scritta su invito
Risposta di The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Outstanding service by paydon
Outstanding service by paydon, can not fault defo be buying from again
28 febbraio 2025
Non scritta su invito
Risposta di The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Great service
Great service
Rhianna was very helpful, in helping me choose my latest perfume, I had tried a couple earlier but to no avail as the scent settled, so I went back to try some others and she was very helpful and very honest with her opinion in how the scent suited my skin which I really appreciated and she also helped with the staggered discount, she is a credit to your company
27 febbraio 2025
Non scritta su invito
Risposta di The Perfume Shop - Blackpool 61
Hello,
Thank you for your kind words! We are delighted to hear you had a positive experience and appreciate the assistance you received. We strive to provide our customers with the best possible service and are thrilled to hear that you found Rhianna to be helpful and honest. We are proud to have such dedicated team members who are passionate about helping customers find the perfect scent.
Many thanks,
Jasmyn
Amazing service
Amazing service, Liz was very helpful recommend loads of great products!
27 febbraio 2025
Non scritta su invito
Risposta di The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Wasn't realy sure wot i was after but…
Wasn't realy sure wot i was after but Rhianna was excellent at helping me choose and i left with my new scent very happy
27 febbraio 2025
Non scritta su invito
Risposta di The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
The Lady’s on the perfume shop are…
The Lady’s on the perfume shop are lovely and very welcoming, Helpful, and helped me find the perfect perfume for my over half’s birthday Xx
26 febbraio 2025
Non scritta su invito
lizzie was very helpful and patient…
lizzie was very helpful and patient with us and also very friendly
26 febbraio 2025
Non scritta su invito
Big thanks to Shelley who helped me…
Big thanks to Shelley who helped me with a perfume purchase today. Great recommendation and love the personalised ribbon too
26 febbraio 2025
Non scritta su invito
Liz and Amanda are amazing great…
Liz and Amanda are amazing great customer service xx
25 febbraio 2025
Non scritta su invito
Grait costumer service from Donna as…
Grait costumer service from Donna as usual,she's been very helpful and very kind with my mom xx Definetly coming back again
25 febbraio 2025
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.