Shenaz served me! She was helpful, knowledgeable and very patient showing me loads of different types of scents, 100% recommend for anyone who doesn’t know exactly what they want! Fantastic service!
L'azienda ha risposto
Sede
Cambia sedeUnit 15, Upper Ground Floor, The Mall, BB1 7JQ BLACKBURN, GB
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Just to say a huge thankyou to Sam at the Blackburn store . She was very helpful . Calm and positive manner of buying givenchy sport for my partner . She got me a good price . Very attentive to wra... Leggi di più
Served by Shenaz -showed excellent service , very thoughtful, gave samples, showed a wide range of perfumes that were in price range Not too busy-Served as soon as we walked in
I love the customer service, Asma was so welcoming and friendly with her beautiful smile and a very well presentation. I love all the perfume I tested.
Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Informazioni di contatto
Unit 15, Upper Ground Floor, The Mall, BB1 7JQ, BLACKBURN, Regno Unito
4,9
Eccellente
98 recensioni
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Just to say a huge thankyou to Sam at…
Just to say a huge thankyou to Sam at the Blackburn store . She was very helpful . Calm and positive manner of buying givenchy sport for my partner . She got me a good price .
Very attentive to wrapping it and choosing my free gift and testers for myself. Which I love the Chloe one .. Definitely will come back to this store . Thankyou Sam
8 maggio 2026
Non scritta su invito
I love the customer service
I love the customer service, Asma was so welcoming and friendly with her beautiful smile and a very well presentation. I love all the perfume I tested.
9 maggio 2026
Non scritta su invito
Served by Shenaz -showed excellent…
Served by Shenaz -showed excellent service , very thoughtful, gave samples, showed a wide range of perfumes that were in price range
Not too busy-Served as soon as we walked in
9 maggio 2026
Non scritta su invito
Asma was serving fantastic service..
Asma was serving fantastic service... Made life easier and simple to pick the right gift. Thank you
9 maggio 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Shenaz served me
Shenaz served me! She was helpful, knowledgeable and very patient showing me loads of different types of scents, 100% recommend for anyone who doesn’t know exactly what they want! Fantastic service!
7 maggio 2026
Non scritta su invito
Risposta di The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The lovely Lucy from the Blackburn…
The lovely Lucy from the Blackburn Branch was so helpful. Very polite smiley. Very good customer service. An asset to the company. And a big shout to the rest of the ladies there. Marvellous, keep up the good work. Xx
7 maggio 2026
Non scritta su invito
Risposta di The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asma was very helpful definitely will…
Asma was very helpful definitely will be buying again
4 maggio 2026
Non scritta su invito
Risposta di The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asma was brilliant should get a raise x
21 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asma was fantastic.
Asma was fantastic in the Blackburn store really looked after us with love and care.. def recommend going to her again
20 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wonderful and Friendly
Staff within the Blackburn Mall are absolutely amazing. So helpful and freindly, bit of an oopsie as the person who served me did not ask where I wanted delivery to but, that's my fault.
I was talking to another member of staff so she did not want to interrupt which I find to be patient and kind.
Price is spot on, they even ensured I was signed up to their card so I got a discount. 10/10 ladies i will be back for yet more help and very vague descriptions for you to decipher soon!
28 marzo 2026
Risposta di The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service Eileen andAsma.
Great service Eileen andAsma.
Got such a good deal with my perfumes
16 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came to the Store earlier today to…
Came to the Store earlier today to check out some new aftershaves and a perfume from my wife, came away with some prices and brilliant recommendations
The store was really clean and welcoming and Asma and Eilleen are a credit to the store
16 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sam & kenzie was patient with me today…
Sam & kenzie was patient with me today & offered me the beat products & a good price. Very good customer service from them both. I'll be back to shop in this store again, such a nice welcome thank you guys
15 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
i came in today and i received such a amazing customer service
i came in today and i received such a nice welcome from asma and kenzie, they helped me decide what u wanted and they were so lovely. definitely recommend coming down here.
13 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asma and kenzi was so lovely and very…
Asma and kenzi was so lovely and very helpful. Best customer service i've received💗
13 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from asma she’s such a…
Great service from asma she’s such a beautiful lady very helpful and respectful would recommend going to her she’s genuine so sweet thank you asma🩷
13 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great help from Shenaz at the Perfume Shop
Shenaz was absolutely fantastic at the perfume shop, really welcoming and enthusiastic from the moment I walked in. She had great knowledge of the different fragrances and took the time to understand what I was looking for. Thanks to her help, I was able to pick the perfect gift for my wife. Really appreciated the help!
8 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went in for a gift for my daughter
Went in for a gift for my daughter
Served by Shahnaz who recommended some products that suited my daughter's taste
Shahnaz gave great service and listened to my needs before recommending a suitable product
Will be back for more stuff soon
30 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I recently visited The Perfume Shop at…
I recently visited The Perfume Shop at Blackburn Mall and had such a wonderful experience thanks to Shanaz. She was incredibly smiley, bubbly, and an absolute pleasure to speak to. She took the time to understand what I was looking for and helped me find the perfect gifts, patiently going through each fragrance I was interested in.
Every time I shop at The Perfume Shop, I always hope Shanaz is there because her service is consistently amazing. She’s always so helpful and makes the whole experience enjoyable and stress-free. She truly is a fantastic member of the team at Blackburn Mall!
3 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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