THE OUT Recensioni 1.791

TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Fantastic service. Easy booking process. Drop off was on time, professional and easy. Car was excellent, exactly as expected. Collection was also on time and hassle free. Thoroughly enjoyable experien... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Hired a Range Rover from this company. My experience was great! The quality of the car superb and the ability to have it dropped off / collected was super convenient. Also, to be able to do everythi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great experience with The Out. Everything was smooth from start to finish – very easy process and excellent service. The team was professional, friendly, and made the whole rental straightforward. T... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing from start to end! Really impressed with the customer service, prompt email responses. Car was really new, less than 500 miles as mileage. Car delivery staff were really nice. Only fe... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di noleggio auto
  2. Servizio di leasing di auto

Scritti dall'azienda

Car rental by Jaguar Land Rover. Delivered to your door. No surprises, all-inclusive prices. Book within minutes in the app, we’ll deliver to you and collect when you’re done. Choose from Land Rover Discovery Sport, Land Rover Defender, Range Rover Evoque, Range Rover Sport PHEV, Range Rover Autobiography PHEV, Jaguar F-TYPE and fully electric Jaguar I-PACE. All-inclusive pricing: unlimited mileage, additional drivers, fully comprehensive insurance, delivery and collection in London Zones 1-5. And all the extras are included too.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

1791 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great car rental company

Great car rental company. Prices may be a little on the higher side, but you very much get what you pay for: premium Jaguar Land Rover cars, fast and convenient delivery/pickup and overall excellent service. Will use again.

1 luglio 2025
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Risposta di THE OUT

Thank you for the great feedback! We're so pleased you enjoyed the convenience and quality of the service.

Looking forward to your next trip with us!

Valutata 4 stelle su 5

Taha

Good evening thanks

4 giugno 2025
Non scritta su invito
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Risposta di THE OUT

Thanks so much! We appreciate you choosing THE OUT.

Valutata 5 stelle su 5

Very happy customer

The car was well-maintained and clean. The ride was smooth without any problem. The collection person came on time to collect the car at the airport drop-off after I unloaded my bags. Save a lot of time if I have to drive the car to the usual rental return car park.

16 giugno 2025
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Risposta di THE OUT

Thank you for your review! We're glad to hear the car met your expectations and that the airport collection helped save you time.

Hope to welcome you back again soon!

Valutata 5 stelle su 5

Great experience overall!

It was a seamless experience and both members of staff we met were extremely friendly and professional. The car was spotless and a high spec which made it a pleasure to drive. Would definitely recommend!

16 giugno 2025
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Risposta di THE OUT

Thank you for the lovely feedback! We're so glad you had a seamless experience and enjoyed the car. We’ll pass on your kind words to the team - looking forward to next time!

Valutata 5 stelle su 5

Flawless

Flawless. Great experience.

15 giugno 2025
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Risposta di THE OUT

Thank you! We're so pleased to hear it was a flawless experience.

Hope to see you again soon!

Valutata 5 stelle su 5

Always excellent service and support

Always excellent service and support, great car and made my birthday weekend treat very special

15 giugno 2025
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Risposta di THE OUT

Thanks so much! We're thrilled to have been part of your birthday weekend - glad the experience and car made it extra special.

Looking forward to your next trip with us!

Valutata 5 stelle su 5

Everything was done on time and with…

Everything was done on time and with high quality. The whole experience was worth the cost.

9 giugno 2025
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Risposta di THE OUT

Thank you! We're so glad to hear everything ran smoothly and lived up to expectations.

Looking forward to your next journey with us!

Valutata 5 stelle su 5

Fantastic service

Fantastic service. Great car. Competitive pricing. Thank you!

23 aprile 2025
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Risposta di THE OUT

Thank you! We're so pleased to hear you enjoyed the service and the car.

We hope to see you again for another great trip soon!

Valutata 5 stelle su 5

Excellent service

Excellent service! Everything was on poiunt and on time. Will use again 100%!

29 maggio 2025
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Risposta di THE OUT

Thanks so much for the kind words! We're thrilled everything went smoothly and on time for you.

Looking forward to welcoming you back again soon!

Valutata 5 stelle su 5

This was the first time I had used Out

This was the first time I had used Out. I would give them a five-star reading. I will highly recommend them to my friends and family. The entire experience is very easy. Excellent communication back and forth for some of the questions I had as well as having to adjust my pickup and drop off times.

4 giugno 2025
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Risposta di THE OUT

Thanks so much for your kind words and for choosing THE OUT for the first time! We’re so pleased to hear the experience was smooth and that our team could help with your questions and adjustments. We really appreciate the recommendation and look forward to welcoming you back again soon!

Valutata 5 stelle su 5

Great car and everything worked out…

Great car and everything worked out fine.
Would be great to get a detailed instruction in a eMail for the pickup and the return - also a phone number (no watsapp or other services - because it can happen that there is no internet connection available!) if there is a delay or a earlier return. Would be great if you share a what3words address with the exact location of the car to pickup and that the customer can share the what3words address for return - would make life easier...
Also a phone landline would be great in case of an issue with the car - on not all places is a good internet connection for watsapp or eMail!
Would be great to get a pickup and return report with all details about the condition of the car.
Was also not clear that a money depot of 5000 GBP will additionally charged on the card - would be great to have all that before pickup in a short eMail.
To clean the front window (there where a lot of insects at the car takeover on the screen) it would be great to have a bottle with special cleaner and a tool in the car - costs you less than 10 GBP but you will get satisfied customers and you increase also the security on the street...

26 maggio 2025
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Risposta di THE OUT

Thanks so much for your thoughtful and detailed feedback - we're really glad to hear everything worked out well with the car. We appreciate you taking the time to share your suggestions, and they’ve been noted.

We hope to welcome you back again soon!

Valutata 5 stelle su 5

Fantastic experience

Fantastic experience. Car was great and Qumar was great to deal with. On time on both delivery and collection and car was immaculate.

2 giugno 2025
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Risposta di THE OUT

Thanks for the great feedback! We're so pleased to hear you had a fantastic experience and that everything ran smoothly. We'll be sure to pass on your kind words to Qumar.

We look forward to helping with your next trip!

Valutata 3 stelle su 5

The delivery of the car was generally…

The delivery of the car was generally easy and fairly seamless. However, given the price bracket, I would have expected a much higher spec of car and a newer model.
In terms of collection, the driver arrived earlier than the end of the booking without any prior notice.

23 maggio 2025
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Risposta di THE OUT

Thanks so much for your feedback. We're really glad the delivery went smoothly, but we're sorry to hear the car didn’t quite meet your expectations in terms of spec and age. We've passed this on to the team to help improve things moving forward.

Apologies also for any confusion caused by our driver arriving early for the collection. Our drivers try to arrive early, but we would never expect you to return the car to us any earlier than your requested collection time. We are looking to improve how our drivers communicate this.

Our Customer Service Manager has reached out to you directly if you’d like to chat further. We appreciate you taking the time to share your thoughts.

Valutata 5 stelle su 5

Excellent service

Excellent service, very professional, easy to use, their delivery of cars is a game changer, strongly recommended !!

23 maggio 2025
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Risposta di THE OUT

Thanks so much for the great review! We're glad you found the service smooth and the delivery helpful - we really appreciate the recommendation!

Valutata 5 stelle su 5

A Stress-Free Journey with The Out – Highly Recommend!

Absolutely Amazing !
I recently had the pleasure of booking a Range Rover Sport in Santorini Black with a diesel engine through The Out, and I genuinely can’t speak highly enough about the entire experience. From start to finish, the process was incredibly smooth, seamless, and completely stress-free — exactly what you want when arranging a premium vehicle.

The car itself was immaculate — the Santorini Black finish looked stunning, and the diesel engine offered the perfect balance of power and refinement. Driving it was an absolute joy, and it more than lived up to the Range Rover name.

What really stood out, though, was the level of service provided by The Out. Every step was handled with professionalism and care, and I wouldn’t hesitate to recommend them to absolutely anyone — including all my friends and family. If you’re considering using The Out, don’t think twice. It’s premium service, without the usual hassle.

A huge thank you to Timothy and Ramzan, who were fantastic with both the delivery and the collection of the vehicle. Friendly, punctual, and incredibly helpful — they made everything effortless. Honestly, they both deserve some serious kudos (or a bonus!) for how well they represented the brand. A five-star experience all round.

26 maggio 2025
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Risposta di THE OUT

Thanks so much for taking the time to leave such a thoughtful review! We're delighted to hear you had a smooth and stress-free experience from start to finish - exactly what we aim for. It’s great to know the Range Rover Sport hit the mark, both in looks and performance.

We’ll definitely pass on your kind words to Timothy and Ramzan - we're really proud of the care they bring to each delivery and collection. Thanks again for the glowing recommendation, and we can’t wait to welcome you back for your next adventure!

Valutata 5 stelle su 5

Three things make the experience…

Three things make the experience flawless
1) Car was great
2) Abdell was awesome
3) Responsiveness from the office

19 maggio 2025
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Risposta di THE OUT

Thanks so much! We're thrilled to hear the car, Abdell, and the team all delivered. That's exactly the kind of seamless experience we aim for - see you next time!

Valutata 5 stelle su 5

I can only have positive feedback from…

I can only have positive feedback from my experience. Smooth and professional service. Will definitely use it again !⭐️⭐️⭐️⭐️⭐️

14 maggio 2025
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Risposta di THE OUT

Thanks so much for the kind words! We're thrilled to hear everything went smoothly and professionally.

Looking forward to welcoming you back again soon!

Valutata 5 stelle su 5

Having access to the freedoms of having…

Having access to the freedoms of having a a car to explore made our trip extra special. The drop off and pick up were a breeze. We definitely will be repeat customers. Thank you for the A+ experience.

19 maggio 2025
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Risposta di THE OUT

Thanks for your lovely review! We're so glad the car helped make your trip extra special, and that the drop-off and pick-up were a breeze.

We look forward to having you back again soon!

Valutata 5 stelle su 5

Perfect throughout

Perfect throughout! Seamless.

18 maggio 2025
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Risposta di THE OUT

Thanks so much! We’re glad everything was seamless from start to finish - see you next time!

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