TMC Recensioni 

158
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TrustScore 1 su 5

1,2

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Pour une émission de TF1, il est scandaleux que tout un plateau d animateur, évoque ouvertement une vision négative de la droite, et je reste poli. Qu ils ayent travailler à France inter

Valutata 1 stelle su 5

Simply the most cumbersome, time wasting interface to claim back business miles. It just doesn’t work. Recently changed to electric and cannot upload bills correctly, spend loads of time on chat as... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

A great example is that it asks if your details are correct, you answer no because the vehicle is wrong, it then offers you the details but greys them out so you can't change them! Spam SMS me... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

My experience was probably less painful than some of my colleagues but so few of the people at TMC know how the system actually works and certainly couldn't resolve my issues when I first started. It... Leggi di più

Dettagli dell'azienda

Scritti dall'azienda

TMC’s award winning service is designed to cut fuel costs, reduce administration, provide invaluable management information about your fleet and ensure HMRC compliance. It is all centred around mileage capture – drivers log their mileage via our easy to use system or app - we can also take a telematics feed. We audit each journey to ensure there are no exaggerated claims and follow up any anomalies with a call the driver to find out more. We provide a series of monthly reports, including your fleet’s real life MPG figures, enabling you to steer your fleet strategy and optimise your company fleet.


Informazioni di contatto

1,2

Pessimo

TrustScore 1 su 5

158 recensioni

5 stelle
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3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 10% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,2

Tutte le recensioni

(158)

29 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Useless constantly telling me millage…

Useless constantly telling me millage has been inputted wrong and being charged by my company due to their stupidity and don't reply to emails and phone line is a chargeable stay away unless you have money to burn

17 settembre 2019
Non scritta su invito
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Risposta di TMC

Hi George,
It was great to speak to you on the phone earlier. Thank you for the feedback and as discussed we hope that the tips that we gave you will help to make your next experience on the system more positive.
Kind Regards
Amy

Valutata 1 stelle su 5

Avoid at all costs

Avoid at all costs.
Staff don't have a clue what they are doing and they just don't care.
Tell you They will call back... Doesn't happen.
App is totally useless and flawed .
Have to keep putting in journeys manually.
It will not benefit the driver.
Tmc trying to claim 2k business miles was private miles.
Total rip off!!

1 agosto 2019
Non scritta su invito
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Risposta di TMC

Hi Mrs Munro,
I am sorry that you feel this way about TMC. I am unable to locate an account for you, please contact us on reply@tmc.co.uk as we would like to look into your query further.
Kind Regards
Amy

Valutata 1 stelle su 5

Not a company you want to do business…

Not a company you want to do business with.

Will squeeze you for every penny they can, rather work with you as partner or think about the bigger picture. Expensive anyway for the service they offer. Think seriously about alternatives than engage into contract with this company.

1 luglio 2019
Non scritta su invito
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Risposta di TMC

Hi Pete
I'm sorry to hear that you feel this way about TMC. Please contact us on reply@tmc.co.uk as we would like to look into your query further.
Kind Regards
Amy

Valutata 1 stelle su 5

I have rang since December 2018 in…

I have rang since December 2018 in respect of fuel deducted which I was advised would be refunded given I was on sick and paying for my own fuel. Nearly 6 months later I have never received a refund. Continuously rang and emailed and advised I would be rang back and I am still waiting on the call. Clearly shows I was doing miles and paying for it personally, however, the hassle I've had to get the refund and customer service has been ridiculously poor to say the least. Extremely poor customer service and I ended up paying twice for fuel due to their incompetency to refund.

16 maggio 2019
Non scritta su invito
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Risposta di TMC

Hi Karen,
I'm sorry for the difficulties you had have had, please contact us on reply@tmc.co.uk, we would like to investigate this further.
Kind Regards
Amy

Valutata 5 stelle su 5

I bought my 1 series a month ago

I bought my 1 series a month ago, I needed the car quickly and TMC couldn’t of done more to help. Very friendly and helpful, would recommend and use them again. The car is fantastic also.

11 febbraio 2019
Non scritta su invito
Valutata 5 stelle su 5

I was having problems getting hold of…

I was having problems getting hold of an email that should have been sent to me a month ago, thankfully Raegan answered the phone today and sorted it all out - Thanks again Raegan

5 ottobre 2018
Non scritta su invito
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Risposta di TMC

Hi Kay
Thank you for your five star review.
Carly

Valutata 5 stelle su 5

Good customer service

I had an issue with logging my mileage on TMC. I spoke to Katie Hart and she was incredibly helpful and kind, making my experience fantastic.

9 gennaio 2018
Non scritta su invito
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Risposta di TMC

Hi Adam
Thank you for your review. That's great to hear.
Carly

Valutata 5 stelle su 5

Excellent

Excellent - very helpful. Thank you

21 dicembre 2017
Non scritta su invito
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Risposta di TMC

Thank you for your five star review.
Carly

Valutata 5 stelle su 5

Quick, Friendly & Responsive.

Quick, Friendly & Responsive.
I called TMC today as I needed information for Tax purposes. Katie Hunt took my call and quickly understood my needs. Katie promised to send me the information within a few hours which she did. Thank you Katie

20 dicembre 2017
Non scritta su invito
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Risposta di TMC

Hi Paul
Thank you for your feedback and five star review.
Many thanks
Carly

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