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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Purchased from The Mattress World after recommendations from both our son's. We were helped by Lisa who was lovely, friendly and knowledgeable especially in regard to different mattresses. Ordered on... Leggi di più

Valutata 5 stelle su 5

Shocking to see any 1 star reviews, I wouldn’t buy a bed or mattress anywhere else, unbelievably priced and great quality further more your supporting a local business. I always deal with Sean, enthu... Leggi di più

Valutata 5 stelle su 5

I’ve had all my beds from Mattress World and honestly couldn’t recommend them enough! I’ve just purchased my son’s bed, which was specially made to fit his room perfectly. The customer service is f... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing experience. Great communication threw out. Delivered when stated by 2 fantastic guys think one was the owner. And the items are amazing quality. Can not fault them amd I'll be definatley ba... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili per camere da letto

Scritti dall'azienda

The Mattress World NW Ltd. are a family run business in Clayton-le-Moors, Lancashire with over 20 years experience in manufacturing and retailing high quality mattresses, beds, home furnishings and decorative accessories. We offer same day, next day and UK delivery and a recycling service. Our motto is and has always been "Order Today, Sleep Better Tomorrow"


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

351 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(351)

30 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Wouldn’t go anywhere else

I first used this company around 4-5 years ago when I bought a bed and mattress together. Sean recommended the half springs and half memory foam mattress but I went for a full memory foam (thinking I knew better). Within a month, the mattress started to tear on one corner so I left a review explaining this. Sean messaged me within the hour, apologising and offering a free exchange - I asked him how much it would be on top if I was to go for the half and half mattress instead of another memory foam, and he said he would sort it for free as the mattress had teared (which he said was very unusual). He then turned up to my house the next day with a brand new mattress, he took the old mattress away and put the new mattress on my bed for me so I didn’t even have to drag it upstairs on my own. 5 years on and I still have the same mattress, it’s in absolutely perfect condition, just like the day I got it. I’ve replaced my bed today as I now want a different style and colour but the bed is also in such good condition that I’m selling it on! Absolutely amazing customer service and Sean made sure I was happy with everything before leaving, he even put the bed together for me and put my mattress back on! (Thanks for doing that because I’m like 2ft tall and it’s well heavy!!) I will never not use Sean for new furniture, 100% success every time and if there’s anything I’m unhappy with, I feel more than comfortable enough to let Sean know because I know he’ll do his best to sort it 😊

3 aprile 2024
Non scritta su invito
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Risposta di Themattressworld

Ha. Thank you we aim to please all our customer thank you once again means a lot.

Valutata 5 stelle su 5

Fab man

So, my bed broke on the Wednesday, with stress and frustration I googled and looked for a cheapish affordable bed with a mattress. I had been told about sean so decided to message him.i told sean my situation and with no fuss or hesitation he sorted me right out. Delivered a new bed and mattress the next morning in amazing condition and even let me pay a few days later when I was in a better financial situation. Sean is an amazing man, can't thank him enough. 5*** all around

22 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

5 star experience buying furniture

Sean was fantastic. Ordered a 5 door wardrobe Tuesday evening,was fitted Thursday, less than 48hrs wow very impressed. The service he offered was 5 star, you could not have got better service from the big chains. I shopped around for the last 3 weeks and the timeframes for delivery was up to 5 weeks! The price was so competitive and it looks fabulous in the bedroom. Thanks Sean

21 marzo 2024
Non scritta su invito
Valutata 2 stelle su 5

Very slow delivery indeed

Very slow delivery indeed - had to wait 11 days for my order to arrive. Generally not impressed overall. The only saving grace is that the mattress itself is of good quality

17 marzo 2024
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Risposta di Themattressworld

Very sorry was a delay due to change over with couries. All sorted now but we did keep you the customer informed. Thanks Sean

Valutata 5 stelle su 5

Great service made simple

Great service made simple . Beds delivered on time. (Also at short notice as I was desperate for them) . Unpacked assembled all rubbish removed , sympathetic to new carpets and deccor . Great service from Sean and his team .

15 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

I bought a clearance bed and mattress…

I bought a clearance bed and mattress from Sean and the service I got was amazing as well as the value. Delivery was made within 2 days of purchase and the 2 guys that made the bed up was lovely and fast. I’ve bought from Sean in the past as well as this time and I will definitely use him again. Excellent service all around.

5 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Exceptional

We've had lots of furniture and beds from Sean. Outstanding service throughout. Amazing quality mattresses, beds and furniture. Couldn't recommend him more.

21 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Recently bought a Diamanté double bed…

Recently bought a Diamanté double bed and mattress from Mattress World for my daughter. The bed's a gem, literally sparkling in her room. The mattress? Comfy as a cloud. Big thanks to Sean, the owner, who's as supportive as the mattresses he sells. Great price, smooth delivery. Cheers to Mattress World for nailing it! Fantastic company and would highly recommend.

3 febbraio 2024
Non scritta su invito
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Risposta di Themattressworld

Thank you. Our aim is to make sure all our customer are happy

Valutata 5 stelle su 5

Great Purchase

I recently bought a bed frame and mattress from Sean and I'm genuinely impressed. The staff were helpful, making the selection process easy. Both the bed frame and mattress are of excellent quality and unbelievably priced. Delivery was smooth and on time. Since then, I've been enjoying great sleep. Definitely recommend The Mattress World for a straightforward, quality purchase.

22 gennaio 2024
Non scritta su invito
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Risposta di Themattressworld

Thank you. We try our best.

Valutata 1 stelle su 5

Mr Sean Foster practicing some sort of…

Mr Sean Foster practicing some sort of confusing/abusing marketing tactics by sending a wrong mattresses, then trying to make you feel that the standard size mattress (that you still didn’t order) it’s a special size and therefore can’t be returned/refunded. He will be verbally abusing over the phone if you try to interrupt him and carry on as an average thug. It would be worth to have a proper think before buying from TheMattressWold.

30 gennaio 2024
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Risposta di Themattressworld

We are very sorry you feel this way. We have tried to help you. Unfortunately you ordered the wrong size mattress then came very abusive to a member of staff as we tried to help you then explained we had sent you the wrong Mattress and we hadn’t. If you check your paperwork we we only deliver the product you ordered I’m very sorry you feel this way. We tried our best to help you, but unfortunately, very abusive to a member of team and we have to leave it there.

Valutata 5 stelle su 5

Amazing gentlemen

Very nice gentleman who work there. They bring your stuff where you want it putting and they help you get it all set up if needed. Would definitely recommend them! They are also very very cheap too

6 giugno 2023
Non scritta su invito
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Risposta di Themattressworld

THANK YOU WE AIM TO PLEASE ALL OUR CUSTOMERS

Valutata 5 stelle su 5

Excellent customer service.

I have recently purchased a bed and mattress from this company, I have to say I’m delighted with both and the service was outstanding! Two gentleman came to take my old bed down before fixing up the new bed and nothing was too much trouble. I will definitely be returning and would highly recommend you to others. Thank you.

2 febbraio 2024
Non scritta su invito
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Risposta di Themattressworld

THANK YOU WE TRY OUR BEST ALWAYS X

Valutata 5 stelle su 5

Purchased item and got an email saying…

Purchased item and got an email saying estimated delivery this changed but after chasing courier contacted me. Item was delivered with care and helped bring item in house and love the wardrobes

10 gennaio 2024
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Risposta di Themattressworld

THANK YOU WE AIM TO PLEASE WITH WARDROBES AS TO BE A SET COURIES WE ALWAYS AIM TO GET DELIVERYS OUT ASAP THANKS SEAN

Valutata 1 stelle su 5

Was not happy with the service plus…

Was not happy with the service plus took over 2 weeks for a refund

25 ottobre 2023
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Risposta di Themattressworld

good morning we have checked our sales record we have no orders for yourself please tel us on 07568533234 sean foster company MD WE ARE THE MATTRESS WORLD

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