Purchased from The Mattress World after recommendations from both our son's. We were helped by Lisa who was lovely, friendly and knowledgeable especially in regard to different mattresses. Ordered on... Leggi di più
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Shocking to see any 1 star reviews, I wouldn’t buy a bed or mattress anywhere else, unbelievably priced and great quality further more your supporting a local business. I always deal with Sean, enthu... Leggi di più
I’ve had all my beds from Mattress World and honestly couldn’t recommend them enough! I’ve just purchased my son’s bed, which was specially made to fit his room perfectly. The customer service is f... Leggi di più
L'azienda ha risposto
Amazing experience. Great communication threw out. Delivered when stated by 2 fantastic guys think one was the owner. And the items are amazing quality. Can not fault them amd I'll be definatley ba... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
The Mattress World NW Ltd. are a family run business in Clayton-le-Moors, Lancashire with over 20 years experience in manufacturing and retailing high quality mattresses, beds, home furnishings and decorative accessories. We offer same day, next day and UK delivery and a recycling service. Our motto is and has always been "Order Today, Sleep Better Tomorrow"
Informazioni di contatto
244 Whalley Road, BB5 5HG, Clayton-le-Moors, Regno Unito
- 01254 427636
- sales@themattressworld.co.uk
- themattressworld.co.uk
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Honestly…..I hardly ever give reviews
Honestly…..I hardly ever give reviews, but the customer service and delivery I received is what you wish you could get from all businesses. I called and explained Mattress world I need a mattress the next day, as my wife was returning from holiday, they explained they can only deliver within 2 days, but would see what they can do. The following morning I revived my mattress and then a call to as if I had received the mattress. Perfect Service.

Risposta di Themattressworld
No you wasn’t minutes away at all you…
No you wasn’t minutes away at all you completely forgot the delivery hence why you refunded ! Atleast admit and say sorry I had just moved home …. Do not lie in reply you refunded me as your company didnt even bother to let me know after me sitting and waiting …
Thanks Sean
Sean was attentive and informative from point of my order. Phone call to thank me for my order which was lovely. Kept up to date with delivery date. Advised on email and text of order and delivery at every opportunity. Mattress is of high quality and exactly what we wanted. Thank you.
After months of not sleeping because of…
After months of not sleeping because of the pain I'm in my daughter kindly bought me a new bed. We went to the store and tried different mattresses but couldn't decide. The store owner asked what I needed it for and told us to try the one we eventually bought and omg after 1 nights sleep of 7 hours it's transformed my life. No waking crying in pain on 1st night. These guys are amazing delivered bang on time and put it all together for me. 5 star rated highly recommended. Thank you mattress world x
So happy!!!
So pleased with our new bed and mattress, we wanted a specific colour that they no longer did but Barry called the supplier to see if they could source the material for us, and they did! Less than 48 hours later it was all delivered and assembled for us in less than 20 minutes, highly recommend! :)

Risposta di Themattressworld
Excellent quality
Excellent quality. Amazing value for money. Delivery was quick and kept in touch at all times. Very good. Thank You

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Risposta di Themattressworld
The hard bit is deciding which mattress…
The hard bit is deciding which mattress you want but once you've chosen one, ordering and payment is easily done on their website. The delivery was quick (8 days from order)and on time and the mattress is exactly what we were expecting. I cant fault them and will be using them again.
And thankyou to the delivery guys who started driving our delivery at 3am! 😊

Risposta di Themattressworld
Brilliant.
Very happy with order, even when I emailed to query about how long my delivery was going to be I got a phone call back within 10 minutes to check what was going on. Will be ordering again soon for another mattress for my other son. Thanks you.

Risposta di Themattressworld
Really good quality
Really good quality, really nice people exceptional customer service. Spoke to owner of the company went above and beyond to help.
Would recommend

Risposta di Themattressworld
Honestly the best customer service I’ve…
Honestly the best customer service I’ve had in a long time! I saw a mattress on their website that I wanted but I rang first to check delivery lead time, I was told it could be with me next day so I ordered it. They called me back 30 minutes later to say there had been a mix up and the mattress I’d ordered wasn’t in stock and it is made to order, really apologetic offered a refund no problem but I said I would wait. They contacted the manufacturer and had it rushed through for me , arrived when they said it would, kept me updated on delivery times. The two guys that delivered it were really nice, I’d only paid for doorstep delivery but when they saw I had a broken leg they offered to put the mattress on the bed … 10/10 for customer service to this company and the mattress is amazing too! I
Bought the Superking size Celebration 3000 , firm but not too hard with a lovely comfy pillow top, nice and deep…. pure luxury .

Risposta di Themattressworld
Excellent service
Excellent service. We were recommended this store by a family member and would recommend that everyone who wants to buy a bed/mattress to go there! Customer service skills and expertise are second to none. The delivery was fantastic arriving at the exact time stated and our new bed and mattress was put up very quickly. Thank you so much!

Risposta di Themattressworld
Absolutely amazing service ordered on…
Absolutely amazing service ordered on the Saturday delivered by Tuesday couldn’t believe it really good quality

Risposta di Themattressworld
Great service whilst in the showroom
Great service whilst in the showroom. Prompt delivery and assembly of the bed. Great service and price, excellent people to deal with. Would highly recomend

Risposta di Themattressworld
Excellent and very helpful service
Excellent and very helpful service. Mattresses were delivered well before the expected date and put into service a couple of days later. Very comfortable.

Risposta di Themattressworld
Excellent service and so helpful
Having trailed all over Backburn and Accrington looking for a new bed and not finding anything suitable. We were recommended Matteress World, called late Saturday afternoon. Sean sorted us out with just what we wanted, delivered it Wednesday. He fitted it up and took all rubbish away. It is the most comfortable bed we have had. Thankyou so much Sean for everything. John and Anne ( Accrington)

Risposta di Themattressworld
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