Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I reached out to Lara because she seemed like a woman after my own heart , I lost my path along the way , she listened and was able to give me some great advice out of her busy amazing lifestyle. She... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've met Lara right before opening her agency, and ever since she's been stellar with her service. I got to interact with her team a bit as well, and all's been nothing but a pleasure. The cost can... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing experience! Having wasted the last few years on date aps, my friend, who is already a client, recommended The Matchmaker UK. After my initial chat with Lara, she and the team have arranged 6... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I am getting married!! Wahhhh. Thanks to Lara and her team, I met the man of my dreams on my second time dating through her services. He lives literally a million miles away, and through MatchmakerUK... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di appuntamenti
  2. Consulente
  3. Organizzatore di eventi
  4. Consulente d'immagine
  5. Life Coach
  6. Servizio fotografico

Scritti dall'azienda

The Matchmaker UK is an award winning bespoke introduction agency for single professionals, with offices located in Cheshire and Mayfair, London. Our matchmakers are MMI certified dating experts, who organise exquisite introductions for unique individuals all over the UK and worldwide.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

80 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Best LGBT matchmaking service in…

Best LGBT matchmaking service in London! I came to Lara after trying with a few other matchmakers in London. As a queer woman in my late 50s, they all rendered it impossible to work with me, but Lara immediately took me on and the process was easy. After not long I went on a date with the woman who I am now happily with. Coming here has got my spark back, thank you Lara and the team. I couldn’t have done it without you all!

2 settembre 2025
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Risposta di The Matchmaker UK

Hi Catherine, thank you for the lovely review, it has been a real pleasure working with, and we are so delighted to hear all is going well!

Valutata 5 stelle su 5

I am getting married!

I am getting married!! Wahhhh. Thanks to Lara and her team, I met the man of my dreams on my second time dating through her services. He lives literally a million miles away, and through MatchmakerUK, they brought us together and we've never been happier. The time they spent in interviewing us, profile making and checking in throughout the dating journey was attentive and comforting. I would highly recommend anyone to start their journey to love, just like I have TODAY. With Lara and her team... you've literally nothing to loose and everything to gain. Thank you thank you. My dreams just came true ❤️

30 maggio 2025
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Risposta di The Matchmaker UK

We are so thrilled with the news we received last week, delighted for you both! Thankyou for the wonderful review and we are looking forward to hearing the date you both set for the wedding! It has been a pleasure supporting you this journey, on behalf of alll the team here! Many thanks Lara

Valutata 5 stelle su 5

The sign up process was really easy

The sign up process was really easy, it was good I could complete my own profile and I had a few questions which were answered quickly. They picked which photos were best for me to use on my profile which helped me. It is a pleasure to deal with Lara and her team

23 marzo 2025
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Risposta di The Matchmaker UK

Thank you so much for taking the time to share your experience, on behalf of the team at The Matchmaker UK, we are delighted to hear from you.

Valutata 5 stelle su 5

Highly recommended!

First rate experience with a bespoke approach.
Highly recommended. Thank you!

3 marzo 2025
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Risposta di The Matchmaker UK

Dear Craig, thank you so much for your wonderful review, it has been a pleasure working with you, on behalf of the team at The Matchmaker UK.

Valutata 5 stelle su 5

Great service & support

Lara & her team were so reassuring & helped restore my confidence after many years out of the dating game. I can’t thank them enough for their time & support. Having been single a while it was worth every penny to have the coaching & insight to what to expect. I’m so happy I took the plunge and with Lara’s help I have had some lovely dates & am excited to meet a new man

1 gennaio 2025
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Risposta di The Matchmaker UK

Hi Debby, it has been a real pleasure working with you, and on behalf of the team, we would like to thank you for the lovely review!

Valutata 1 stelle su 5

Giving an Honest Review = Threats & Bullying?

I left an honest review about my experience with Matchmaker UK on 04/12/2024 on Trustpilot and Google. Since then, a lot has happened.

Lara, the matchmaker, has changed her response to my review three times. The first version included a clear breach of the NDA, revealing confidential information about me. I politely asked her to remove the NDA-breaching content—no response. So, naturally, I escalated the issue to my lawyer.

My lawyer reached out, advising her of both a GDPR breach (for disclosing my private information) and the NDA violation, urging her to self-report to the ICO (the UK body overseeing GDPR breaches). Initially, no response from Lara. However, within 48 hours, she quietly edited her response to remove the NDA breach.

Then, we finally heard back. Lara denied breaking the NDA and instead went on a rant about how “amazing” and “award-winning” she is. (For what it’s worth, in my experience, awards are often bought through event participation—the more money you pay, the bigger the award. But that’s just my opinion.)

Defamation Accusations & Changing Stories

Since then, there’s been a lot of back and forth. According to Lara, leaving a negative review on Trustpilot or Google is “defamation” and a “breach of contract.” The irony? These platforms exist specifically for people to share their experiences.

We were even accused of organizing others to leave bad reviews. The truth? I have no idea who left those reviews, but they sound eerily similar to my experience. It seems that if you aren’t an “easy” client, the blame is always on you.

Meanwhile, Lara changed her response on my original review a third time. I haven’t changed my review at all.

Legal Threats & Ongoing Issues

We have since requested a refund for both the service fee and legal expenses. This entire situation could have been avoided had Lara simply followed the NDA and not committed a GDPR breach.

Instead, I have now been repeatedly threatened with lawsuits—not just for my Trustpilot review, but even for posting on my own Facebook and LinkedIn about my experience with a lifestyle coach (where I never even mentioned Lara or Matchmaker UK). The post simply included a link to Trustpilot, and yet I was still accused of wrongdoing.

Final Thoughts

At the end of the day, I encourage anyone reading this to look at all the reviews—both good and bad. Notice the pattern:

🔹 If you leave a negative review, you’re attacked and blamed.
🔹 If you leave a positive review, everything is fine.

The truth? We were just clients looking for love, believing the promises made to us. Instead, we were let down.

Mistakes happen, and that’s okay. But when a business & it’s owner refuses to take accountability and instead resorts to blaming the client, threatening legal action, and trying to silence honest feedback, that’s a massive red flag.

I’ll continue to provide updates here if anything more happens.

24 febbraio 2025
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Risposta di The Matchmaker UK

Hi Kobi, we refer you to our response to your initial review. Our offer to discuss this, along with the reviews from your associates, still stands. Best Regards, The Matchmaker UK service team

Valutata 1 stelle su 5

My friend used the services

My friend used the services, it was shocking to see how they treated them during the experience of the contract. Then truly awful to see how they behaved when they have an honest review of the service.

27 novembre 2024
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Risposta di The Matchmaker UK

Hi Richard, we are unclear who you are referring to, as we pride ourselves in our exemplary services as evidenced by many 5 star reviews from our lovely clients and also as a multi award winning Matchmaking agency. We do hope that you haven't mistaken our agency for one of a similar name, which has happened before. However, as we suspect this is a fake review, we have requested your information so that we can speak to you directly to find out which company your friend was working with so we can confirm your error. Best regards, The Matchmaker UK service team

Valutata 1 stelle su 5

Wow shocking how they treating paying…

Wow shocking how they treating paying customers, it’s terrible what they have said in feedback from paying clients! Their owner seems to get so nasty, I’ve met her once in London so self adsorbed it was insane. I reached out to them over a year ago and no one ever came back to me.

1 gennaio 2025
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Risposta di The Matchmaker UK

Hi Leah

We appreciate and respond to all genuine reviews; however, we do not recognise you as a client and as we have no way of contacting you, we are concerned that you may have mistaken our agency for another with a similar name. We would welcome the opportunity to speak with you to clarify this and have requested your information via Trustpilot (update - having requested information from Leah, she has failed to provide any information).

Best regards,
The Matchmaker UK Team

Valutata 5 stelle su 5

Couldn’t be happier

I can’t recommend The Matchmaker UK highly enough! From start to finish, their professionalism, personal touch, and dedication to understanding what I was truly looking for were unmatched. The team took the time to really get to know me—my values, goals, and preferences—and used that insight to connect me with individuals who were genuinely compatible.

The experience felt tailored and thoughtful, far from the generic, impersonal nature of dating apps. I was introduced to someone amazing who shares my outlook on life, and I couldn't be happier.

14 dicembre 2024
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Risposta di The Matchmaker UK

Dear Abbey, we have all been delighted to assist you on this journey and it was a pleasure seeing you both together last weekend! We wish you wonderful first Christmas and New Year together and can't wait to see your holiday photos!

Many thanks Lara Besbrode, Founder, The Matchmaker UK

Valutata 5 stelle su 5

Lara and her team are superb

Lara and her team are superb. Emotionally intelligent and engaged, they are all personally invested in taking the pitfalls out of modern dating. Lara’s service goes above and beyond, such is her professionalism and care about the service she provides to her clients.

A particular shout out to Nicole too - thank you so much for your time and empathetic approach.

19 ottobre 2024
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Risposta di The Matchmaker UK

Dear Jamie, thankyou so much for your wonderful 5 star review! We're thrilled that you had a positive experience with our matchmaking services. Your kind words inspire us to continue helping others find meaningful connections and Nicole appreciates her mention! Best Wishes, Lara - MD - The Matchmaker UK

Valutata 5 stelle su 5

A fabulous experience

It has been an absolute pleasure to have put the most important and personal need in my life at the moment into the hands of Lara and her team.
At my stage of life I consider myself deserving the best of service and that is exactly what I am receiving from The Matchmaker UK.

21 ottobre 2024
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Risposta di The Matchmaker UK

Dear Andrew, thank you so much for your fantastic 5 star review! We are delighted to know that our matchmaking services made a positive impact on your journey! Your feedback motivates us to keep striving for excellance in connecting hearts! We all appreciate hearing from you, all the best, Lara - MD The Matchmaker UK

Valutata 5 stelle su 5

Exceptional Service

I cannot express enough my deepest gratitude for Lara's exceptional matchmaking and date coaching services! From the very beginning, Lara guided me through every step of the dating process with her wisdom and support. Her date coaching was truly a game-changer - she helped me build confidence, refine my approach, and recognise what truly matters in a relationship.

Thanks to Lara's expertise, I am now in a thriving, meaningful relationship that continues to grow stronger every day. Her keen insight, empathy, and tailored advice made all the difference.
Lara not only understands the dynamics of dating but also how to foster real connections that last. If you're looking for a matchmaker who genuinely cares and goes above and beyond to ensure your success, I highly recommend Lara. She’s an absolute gem!

9 settembre 2024
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Risposta di The Matchmaker UK

Steve, such a lovely review thankyou! Initially you were not sure on Date Coaching and it has been a step out of your comfort zone but we go there in the end! Also delighted that your relationship is blossoming, such a gorgeous couple! Cheers Lara, The Matchmaker UK

Valutata 5 stelle su 5

I had an exceptional experience with…

I had an exceptional experience with Laura & matchmaker team and would highly recommend their services to anyone serious about finding a meaningful relationship. What stood out to me the most was the level of care and attention given to each match.

From the start, I felt that my time was valued. Every match was thoroughly vetted—not only for safety but also to ensure that the person aligned with my relationship objectives. Unlike online dating, where you often sift through countless profiles with little assurance of who you’re really meeting, here I felt confident that each introduction was meaningful.

Laura really took the time to get to know me and my personality meeting on several occasions personally , ensuring that each match had the potential for something deeper. It was clear that they put tremendous effort into aligning compatible personalities, which made each meeting feel purposeful.

When you factor in the time, energy, and money that online dating demands, this service was an investment in my future and a much more personalized and efficient approach to finding a long-term relationship. If you’re serious about finding someone special and tired of the endless online dating loop, this is the way to go.

10 ottobre 2024
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Risposta di The Matchmaker UK

Dear Steven, thankyou for this thoughful and insightful review. It has been a pleasure working with you, and quite a journey. The introduction that we have recently made is looking very promising, and we are all excited to hear how it progresses! All the best, Lara and the team, The Matchmaker UK

Valutata 5 stelle su 5

So glad I reached out to Lara when I…

So glad I reached out to Lara when I did, she has been so helpful, providing such valuable advise, I am so looking forward to my journey with her!

10 ottobre 2024
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Risposta di The Matchmaker UK

Dear Gina, thankyou so much for leaving this lovely 5 star review, we are all delighted to be working with you. Many thanks Lara, and the team

Valutata 5 stelle su 5

All experiences can be a rollercoaster…

All experiences can be a rollercoaster sometimes good, sometimes bad, and sometimes you’re just hanging on for dear life in the middle. For me, using dating apps shouldn’t feel like I’m taking on a second job. If I wanted to spend hours scrolling, I’d be on all dating apps, not trying to find love. That’s why, after careful thought (and maybe a glass of wine), I decided to team up with Lara and her matchmaking crew.

Yes, I went on a bunch of dates over time some good, some amazing and some where I didn't feel the va va voom. But let’s be honest, if it were that easy to find a match on my own, I wouldn’t need to write this review, would I? Now, seven months and six days later (yes, I’m that person who keeps track), I’m happily matched and loving life.

Let’s face it we use these services because we need a little help, some guidance, and maybe a bit of matchmaking magic. There’s no guarantee it’s not like the matchmaker’s hiding behind the plants on the date coaching us through it. At the end of the day, it’s all down to two people. That said, I’m a little shocked when I read the negative reviews. Personally, I’d happily vouch for my experience. Lara and her team made me feel like I wasn’t just rolling the dice on love.

10 ottobre 2024
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Risposta di The Matchmaker UK

Dear Dan, thankyou for taking the time to give such an insightful review, on behalf of the entire team, it has been a pleasure supporting you on this journey. We particularly liked how you have tracked the months and days it has taken, we all got there in the end!!! Best of luck with the new lady in your life, she is certainly as happy as you are with the outcome! Many thanks Lara, The Matchmaker UK

Valutata 5 stelle su 5

Been signed up with The Matchmaker UK…

Been signed up with The Matchmaker UK for about 2 months now, and I feel that Lara and the team really understand what I'm searching for in a life partner and they've guided me in the right direction. I'm excited to see what the future brings...

12 agosto 2024
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Risposta di The Matchmaker UK

Dear Chris, thankyou for taking a moment to share your experience with myself and the team. We have been delighted to support you on this journey, and we know that the current introduction is progressing well! All the best, Lara and the team, The Matchmaker UK

Valutata 1 stelle su 5

BUNCH OF ASIAN SCAMMERS DONT BE FOOLED…

BUNCH OF ASIAN SCAMMERS DONT BE FOOLED BY THE FAKE REVIEWS. I NEARLY BOUGHT INTO IT BUT DONT BOTHER GUYS YOU’LL LOOSE YOUR MONEY.

8 ottobre 2024
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Risposta di The Matchmaker UK

Dear Marvs Tril,

After thoroughly reviewing our records, we can confirm that we have never provided services to you or had any interactions with a client under your name.

We take all reviews seriously, as they help us maintain our high standards, but it’s important that they reflect genuine experiences. Since we have no history of working together, we kindly request that you remove this review, as it appears to have been posted in error. There is another agency with a similar name called Matchmakers for example.

Thank you for your understanding. we have also requested that you remove this via Trust Pilot

Valutata 5 stelle su 5

Matchmaking?

Just had a chat with Laura and she was a plethora of advice on the hardships of dating. Just shopping around for matchmakers now but was very impressed by her communication skills and experience.

15 agosto 2024
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Risposta di The Matchmaker UK

Thankyou so much Alexander, it was such a pleasure to chat to you, and we look forward to speaking to you again when you are ready to start this exciting International Dating journey, cheers Lara - Managing Director

Valutata 5 stelle su 5

I reached out to Lara because she…

I reached out to Lara because she seemed like a woman after my own heart , I lost my path along the way , she listened and was able to give me some great advice out of her busy amazing lifestyle. She proves everything about herself through words & images of what she says is written on the tin & she has the receipts to prove it 💖 Thank you Lara keep on shining your light ✨️ I will take your advice & brilliant tips on board. She made me feel I Can Achieve My Dreams like we all can 🥰 xx

30 luglio 2024
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Risposta di The Matchmaker UK

Thankyou for such a lovely review, and after our first coaching session! I am delighted to hear that you will feel confident in implementing what we discussed, and you absolutely CAN and will Achieve your dreams, all the best Lara Besbrode

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