The Luxury Goods Club Limited  Recensioni 

16
TrustScore 3 su 5

2,8

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Dettagli dell'azienda

  1. Negozio di orologi

Scritti dall'azienda

Supplier of Luxury Goods


Informazioni di contatto

2,8

Nella media

TrustScore 3 su 5

16 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

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2,8

Tutte le recensioni

(16)

3 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

🛑 ABSOLUTE FRAUD & CON ARTISTS

🛑 ABSOLUTE FRAUD & CON ARTISTS! DO NOT BUY! 🛑

If I could give this seller zero stars, I would. They are running a complete scam operation. I bought a watch after meticulously reading their description about the rolex link length and its supposed "recent service details." It was all a massive lie.

The watch is a total lemon. They first sent the watch without all the links, i had to request it, now a few months later It constantly stops ticking, even while it’s actively on my wrist. Serviced watches are suppose to be great for 5 years

When I contacted them, they played dumb, saying "that's strange" and promising they would fix it. They even went as far as saying they would arrange to have it repaired for me. And then? Total silence.

They completely ghosted me, ignored my messages, and never followed through on their word. They dragged it out just long enough to leave me high and dry.

Now, I am out of pocket, down a chunk of money, and stuck with a broken piece of junk that desperately needs a costly service.

⚠️ **BUYER BEWARE:** This seller is dishonest, untrustworthy, and has zero integrity. Save your hard-earned money and buy from someone who won't rob you blind and ignore you when things go wrong!

10 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Dishonest seller – tried to scam me with a cheaper dial

I ordered a specific Rolex dial from The Luxury Goods Club through Chrono24, and they sent me a completely different (and much cheaper) one instead. When I contacted them about it, they didn’t take any responsibility — instead they tried to convince me with lines like “don’t you think this one looks nice?”

This was a clear attempt to deceive me and get away with sending a cheaper item than what I paid for. Only after a long discussion did they agree to send a return label, even though it was obviously their mistake from the start.

Buying from this seller was a huge disappointment. They act unprofessionally, try to manipulate the buyer, and show zero accountability. Be careful — if something goes wrong, you’re on your own.

——————-

Update:
This reply perfectly reflects the experience I had with this company. It’s a pity that I can’t upload screenshots here, as they would clearly show how things actually went.

Instead of taking responsibility, the seller keeps twisting the story to make themselves look better — exactly the same attitude I encountered during our communication. I’m glad other potential buyers can now see a more realistic picture of how this company operates, beyond all the overly polished reviews.

Wishing you success in handling future customers more transparently.

1 ottobre 2025
Non scritta su invito
Logo di The Luxury Goods Club Limited

Risposta di The Luxury Goods Club Limited

What an interesting review this is.

We did send the wrong dial which was a genuine mistake (a very similar dial but not the exact dial you ordered)

We did ask if you like the one we sent or wanted to exchange for the correct one or wanted to return for a full refund.

We provided a return label for you to return the watch. You then received a full refund.

To say that we tried to deceive you is complete nonsense. The dial we sent you is worth the exact same as the one you received so saying we tried to give a cheaper dial isn’t true.

Finally, you say if something goes wrong your on your own. Again, this isn’t true as we provided you a return label and gave a full refund.

Maybe next time be honest about the deal even though it didn’t go to plan rather than making up lies to try to tarnish the company.

All the best

TLGC

Valutata 5 stelle su 5

I bought my dream watch and the experience was 5*

I bought my dream watch and the experience was been wonderful. Firstly, the watch is in perfect condition including the Alligator strap. The communication is also excellent- we had regular comms. Despite holidays I always felt reassured. The watch arrived today and I would use this seller again

9 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I had a great experience with The…

I had a great experience with The Luxury Goods Club Limited when buying a Rolex for my mom. Communication was quick and professional, and the watch arrived exactly as described — absolutely beautiful! Highly recommend them for anyone looking for a trustworthy and smooth luxury watch purchase!

27 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Thoroughly impressed from start to…

Thoroughly impressed from start to Finnish. Purchased via Chrono24. Answered all questions in a professional manner. Watch arrived 2 days after I made payment in brand new condition. I wouldn’t hesitate to recommend The Luxury Goods Club. Paul

1 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Great experience.

Like another reviewer, it was my first time buying a Rolex, so I was very nervous. Found the whole experience great, put me at real ease and explained everything as well as getting me the right watch. Since then I have went on to buy another two trading one in, no hassle whatsoever and give me a great price. Would highly recommend. Thanks.

9 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Deal with confidence 100% 5*

I bought my first Rolex last week and was very happy from start to finnish. The watch is perfect and I received it 2 days after I made payment. 100% recommended.

1 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Asked for advice on a watch to invest…

Asked for advice on a watch to invest in . He gave me advice on which to buy I bought it from them and was supper happy with the watch and his advice was 100% accurate . Wouldn’t go anywhere else now

20 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

Purchased a Rolex Submariner

Purchased a Rolex Submariner, was nervous as it was my first ever time buying something of that value on-line.

I was never pressured into the sale, I was reassured it was safe and legit, they just made my whole experience enjoyable even tho I was nervous at first. Would defo return.

Thanks again.

5 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Rolex Wimbledon Purchase

I bought a Rolex Wimbledon off Stephen when I was on my honeymoon in the summer. He bent over backwards to find a time and place that suited me as we were busy and also beat any price I had already found. When I got back the watch was a little tight and he sent a couple of extra links out literally the next day. Will definitely be buying again when I’m not in the market.

1 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

Just bought a watch from The Luxury…

Just bought a watch from The Luxury Goods Club and I’m absolutely over the moon with my watch!. They were, polite and professional. From the very start, I was constantly kept updated from them, even received a message to check that it was delivered and to confirm that I’m happy with the watch. I would highly recommend using them.

6 maggio 2023
Non scritta su invito

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