Good variety of wood and sizes available and excellent quality. Customer service excellent - Sue is very helpful and friendly as are the drivers. They have a small crane service so we get the wood... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I always have positive experiences over the years with The Log Shed Ordering is straightforward and I do it over the phone mainly as I can sort delivery date easily . Never had any issues . Logs... Leggi di più
L'azienda ha risposto
Timely delivery, flagged up by polite, helpful driver, half an hour before he arrived - which was what I'd asked for upon ordering. Then, with a cup of tea polished off he expedited the shifting of la... Leggi di più
L'azienda ha risposto
Always friendly, polite and accommodating to your preferred delivery day. The logs are great and plentiful, burn beautifully and are also very clean so you don't feel like you are bringing any insect... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At The Log Shed, we pride ourselves on our excellent products and are huge believers in ‘good old fashioned’ customer service. We deliver nationwide throughout the UK and offer the finest quality kiln-dried logs, a range of beautiful log stores and fireside accessories. All our wood comes from sustainable sources with quality second to none. We offer kiln dried firewood which is dried in our own wood fired kilns. All our wood is Woodsure “Ready to Burn” certified and passed through strict quality controls making it ready to burn immediately. Our friendly, knowledgeable team are at your service!
Informazioni di contatto
Regno Unito
- thelogshed.com
4,9
Eccellente
969 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent delivery experience
Good communication before delivery, very helpful and friendly delivery driver
20 agosto 2025
Easy to use website with good product…
Easy to use website with good product description. Prompt reply with quick delivery date. Special mention to Stevie the delivery driver. Excellent service.
19 agosto 2025
Risposta di The Log Shed
Aw, we love Stevie too Mark!
A happy experience
I liked being able to speak to someone over the phone who was polite, efficient and friendly. The delivery came on time and the product was, as always, superb. Thank you.
23 agosto 2025
Risposta di The Log Shed
We are so pleased you were happy with your experience - it's always a pleasure to speak to you.
Used the phone to order my logs
Used the phone to order my logs this method is very easy and the lady taking my order was very helpful gave me delivery date and time very pleased
22 agosto 2025
Risposta di The Log Shed
Thank you so much for your kind review James - good customer service is at the heart of our business.
Very prompt delivery of logs
Ordered logs at 12 noon they were delivered at 4pm.The lady when ordering was very helpful and knowledgeable regarding which logs to purchase,the delivery man was also very helpful pulling the logs down a pebble path,so all in all very good experience.
Janet & Tim
1 settembre 2025
Non scritta su invito
Risposta di The Log Shed
We always try to be speedy :)
From lorry to Log store.
Timely delivery, flagged up by polite, helpful driver, half an hour before he arrived - which was what I'd asked for upon ordering. Then, with a cup of tea polished off he expedited the shifting of large bag from lorry to log store down a 30m drive in a jiffy. A cheerful wave goodbye completed a ten minute process from start to finish.
15 agosto 2025
Risposta di The Log Shed
Our delivery drivers are the best David! And always appreciative of a quick cuppa :)
Risposta di The Log Shed
Thank you so much Steven.
Risposta di The Log Shed
Thanks Steve - we really do try our very best
Can't wait for winter!
Can't wait for winter!
Good choice of log packages and good prices, delivered promptly and in correct place.
Will happily use again.
19 luglio 2025
Risposta di The Log Shed
Looking forward to delivering to you again - it may be in the dark next time!
Great service
Great service, delivered without any problems. Good value and the logs are quality
25 luglio 2025
Good product, helpful staff
Always helpful finding the best deal to suit my needs. Polite and professional staff and very knowledgeable.
Great product and delivery on time; delivery driver very helpful in getting the logs where we wanted them.
17 luglio 2025
Risposta di The Log Shed
It's always a pleasure speaking to you Susan. Thank you for your kind words of recommendation.
Got my outdoor pizza oven very hot indeed
Timely delivery to the secure place requested, excellent quality oak logs, burnt very well, very hot and very little smoke. Got the Pizza oven to almost 1000 degrees. Fab.
9 luglio 2025
Risposta di The Log Shed
You are truly a pro using Oak on the pizza oven - perfect for heat. We are so pleased you enjoyed your Log Shed experience.
Great reliable business
Great reliable business, delivery service and products are top notch, I would highly recommend 👍
16 luglio 2025
Excellent
Easy to navigate website. Fast delivery with a really helpful driver. Excellent.
8 luglio 2025
This is the fifth consecutive year that…
This is the fifth consecutive year that I have e used ‘the log shed’ and I honestly wouldn’t use anywhere else!
The website is easy to navigate, the ordering process is simple, the administrative staff are outstanding- as are the delivery drivers!!! The logs are also of an excellent quality!
Absolutely outstanding- would highly recommend!
9 luglio 2025
Risposta di The Log Shed
It's always a pleasure Dawn - and it's great to get such positive feedback - thank you so much for taking the time to do so.
Well seasoned logs delivered when they…
Well seasoned logs delivered when they said and returned to collect empty sacks. Great service.
2 luglio 2025
Excellent service and quality products.
Excellent service and quality products.
21 luglio 2025
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.